Business Details
50+ Years
experience
Your Trusted Insurance Partner in Cumberland, MD
Brown Insurance Agency has been serving the insurance needs of Cumberland and the tri-state area since 1936. Founded by George Brown and continued by his daughter Elizabeth Brown Shank, the agency transitioned to Brown Insurance Agency, LLC in 2007 under new ownership that includes managing partner Tony Whiteman. With over 80 years of continuous operation and a staff boasting nearly 80 years of combined experience, we pride ourselves on personalized service and deep community roots. Our team includes seasoned professionals like Jane R. Hughes, with 45 years of service, and Wendy S. Ricker, both holding AAI (Accredited Adviser in Insurance) designations.We maintain long-standing relationships with carriers such as Erie Insurance, Allstate, and Progressive, enabling us to offer tailored solutions for personal and commercial insurance needs. Our commitment to excellence has earned us industry awards and the trust of clients for generations, many of whom have remained with us for decades. We actively support local nonprofits, youth sports, and the Cumberland Chamber of Commerce, reinforcing our dedication to the communities we serve. Our office hours are Monday through Friday from 8:30 AM to 4:30 PM, with flexible appointments available outside these times to accommodate client needs.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
RV Insurance
ATV Insurance
Antique Car Insurance
Boat Insurance
Contractors Insurance
Details
- Year established: 1936
Highlights and features
- We offer 80+ years of continuous insurance expertise in the tri-state area.
- Our team holds professional AAI designations and decades of combined experience.
- We provide personalized service with a consultative approach to insurance needs.
- We actively support local nonprofits, schools, and community initiatives.
- We partner with top-rated carriers to offer competitive, comprehensive coverage.
Associations and certifications
- AAI (Accredited Adviser in Insurance)
What people say
80+ years in business
Personalized service
Community involvement
Experienced staff
Competitive rates
Services
Auto Insurance
We provide comprehensive auto insurance solutions tailored to protect drivers and their vehicles. Our policies include liability, collision, and comprehensive coverage, along with discounts for multi-policy bundling, safe driving, and accident forgiveness. With partnerships across top carriers, we ensure competitive rates and personalized service for every client.
Homeowners Insurance
Our homeowners insurance policies safeguard properties against damage, theft, and liability claims. Coverage includes structural protection, personal belongings, and liability for injuries on your property. We offer customizable plans through leading carriers to meet individual needs while emphasizing risk prevention and claims support.
Business Insurance
We specialize in business insurance for industries like hospitality, construction, and retail. Policies cover property damage, liability, and operational risks. Our agents assess each business's unique needs to provide tailored protection, ensuring continuity and compliance with industry-specific requirements.
Life Insurance
We offer term and permanent life insurance solutions to secure financial stability for families. Term policies provide affordable coverage for specific periods, while permanent plans offer lifelong protection with cash value components. Our agents help clients choose options aligned with long-term financial goals.
Specialty Insurance
We provide specialized insurance for RVs, ATVs, antique cars, boats, and contractors. These policies address unique risks associated with specialty vehicles and trades. Our partnerships allow us to offer competitive rates and coverage tailored to non-standard insurance needs.
People
Tony Whiteman
Managing Partner
Tony Whiteman has over 20 years of insurance experience and leads Brown Insurance Agency as managing partner. He focuses on strategic growth and client satisfaction while maintaining the agency's legacy of personalized service.
Wendy S. Ricker
Insurance Agent
Wendy Ricker brings 20+ years of expertise to Brown Insurance Agency. She specializes in personalized insurance solutions and holds the AAI professional designation, ensuring clients receive informed, tailored coverage advice.
Jane R. Hughes
Customer Service Representative
Jane Hughes has served clients at Brown Insurance Agency for over 45 years. Her deep knowledge of policies and customer needs ensures seamless service and long-term client relationships.
Questions
What types of insurance do you offer?
We offer auto, home, business, life, RV, ATV, boat, and specialty insurance for contractors and antique vehicles.
Are you licensed in multiple states?
Yes, we are licensed in Maryland, West Virginia, Pennsylvania, and Virginia to serve regional clients.
Do you offer discounts for bundling policies?
Yes, we provide multi-policy discounts for bundling auto, home, or business insurance.
How can I file a claim?
File claims via our toll-free numbers or online forms. Contact details are available on our Claim Center page.
What sets you apart from other agencies?
We combine 80+ years of local experience with personalized service and partnerships with top-rated carriers.
