Business Details
14 Years
experience
Your Trusted Insurance Partner in Lumberton, NC
Better Choice Insurance has been serving the Lumberton, NC community since 2012, providing comprehensive insurance solutions tailored to individual and business needs. Our team combines deep industry expertise with personalized service to help clients navigate complex insurance decisions. Owner Alison Bullard brings over 15 years of insurance experience, while customer service representatives Sandi Simpson and Tilisa Evans offer combined expertise exceeding 13 years in client relations. We specialize in auto, homeowners, renters, and commercial auto insurance, ensuring clients receive appropriate coverage at competitive rates. Our approach prioritizes thorough policy reviews and transparent communication to meet each client's unique requirements.As a locally rooted agency, we maintain strong relationships with multiple insurance carriers to offer diverse options. Our commitment to customer satisfaction drives our consultative approach, whether clients are new to insurance or seeking policy improvements. We operate Monday through Friday during standard business hours, welcoming both appointments and walk-in consultations. Our office environment reflects our dedication to professionalism and client comfort, as evidenced by positive customer testimonials. Through consistent service excellence since establishment, we have built a reputation as a trusted insurance partner in southeastern North Carolina.
Services
Auto Insurance
Homeowners Insurance
Renters Insurance
Commercial Auto Insurance
Motorcycle Insurance
Details
- Year established: 2012
Highlights and features
- We offer 15+ years of insurance expertise through owner Alison Bullard
- Our team provides personalized policy reviews for individual needs
- We maintain strong relationships with multiple insurance carriers
- Our customer service representatives have 6-7 years of client relations experience
- We specialize in both personal and commercial insurance solutions
What people say
Great insurance company
Best place to get insurance
Always helpful
Beautiful people
Best insurance in town
Services
Auto Insurance
Our auto insurance policies protect against financial losses from vehicle damage, liability claims, and uninsured motorists. We offer liability, collision, comprehensive, and personal injury protection options that meet North Carolina's legal requirements while providing customizable coverage levels. Experienced agents help clients evaluate their driving history, vehicle value, and risk tolerance to create balanced policies that balance protection and affordability.
Homeowners Insurance
Homeowners insurance safeguards your primary investment against damage from fire, storms, and other covered perils. Our policies include dwelling coverage, personal property protection, and liability insurance for accidents occurring on your property. We help clients determine appropriate coverage limits based on replacement costs and specific risk factors while ensuring compliance with mortgage requirements and providing options for valuable items.
Renters Insurance
Renters insurance protects personal belongings and provides liability coverage for tenants. Our policies cover losses from fire, theft, and water damage while offering additional living expenses coverage if temporary relocation becomes necessary. We educate clients about common misconceptions regarding landlord insurance limitations and help establish appropriate protection levels for personal property and liability risks.
Commercial Auto Insurance
Commercial auto insurance protects business vehicles and drivers through specialized policies that address workplace transportation needs. We provide coverage for company cars, delivery vehicles, and employee-operated equipment with options for liability protection, collision coverage, and cargo insurance. Our agents help businesses evaluate fleet requirements, employee driving records, and industry-specific risks to create comprehensive commercial auto policies.
Motorcycle Insurance
Our motorcycle insurance policies offer tailored protection for riders with coverage options including liability, collision, and comprehensive coverage. We provide specialized policies for different motorcycle types while addressing unique risks associated with motorcycle operation. Our agents help clients understand state requirements, select appropriate coverage levels, and explore available discounts for safety training or multi-policy bundling.
People
Alison Bullard
Owner
With 15+ years in the insurance industry, Alison Bullard leads Better Choice Insurance with expertise in policy evaluation and risk management. She specializes in matching clients with appropriate coverage solutions while maintaining strong carrier relationships to secure competitive rates for personal and commercial policies.
Sandi Simpson
Customer Service Representative
Sandi Simpson brings 6+ years of client relations experience to Better Choice Insurance. She focuses on policy clarification, claims assistance, and ensuring smooth customer interactions while maintaining detailed knowledge of insurance products to provide informed guidance during policy reviews.
Tilisa Evans
Customer Service Representative
Tilisa Evans contributes 7+ years of customer service expertise to Better Choice Insurance. She specializes in explaining policy details, coordinating coverage changes, and addressing client concerns while maintaining thorough understanding of insurance terminology and regulatory requirements.
Questions
What types of insurance do you offer?
We provide auto, homeowners, renters, commercial auto, and motorcycle insurance policies tailored to individual and business needs.
How can I schedule an appointment?
Call (910) 674-4926 during business hours (Monday-Friday 9:00-17:30) or visit our Lumberton office for in-person consultations.
Do you offer coverage for young drivers?
Yes, we specialize in providing affordable insurance options for households with young drivers through competitive policy structures.
What areas do you serve?
We primarily serve Lumberton, NC and surrounding communities in southeastern North Carolina.
Can you help with commercial insurance needs?
Yes, we offer commercial auto insurance policies designed for businesses with vehicle fleets or employee transportation requirements.
