Business Details
50+ Years
experience
Your Trusted Insurance Partner in Burlington, NC
Pitts Insurance has been a family-owned insurance agency since 1969, dedicated to providing personalized insurance solutions tailored to individual needs. With over 72 years of combined experience in Medicare and healthcare insurance, our team prioritizes client education, cost savings, and comprehensive coverage. We represent a wide range of carriers to offer unbiased advice, ensuring clients receive optimal policies for their health and financial security.Our commitment to exceptional customer service has earned us the trust of over 1,500,000 satisfied customers. We specialize in Medicare Advantage, Supplement plans, and other health-related insurance products while maintaining a strong focus on retirement planning and claims assistance. Our modern 4,500 sqft facility in Burlington, NC serves as a professional space for face-to-face consultations and educational seminars.
Services
Medicare Advantage
Medicare Supplement
Health Insurance
Life Insurance
Auto Insurance
Home Insurance
Long Term Care
Dental Vision Hearing
Burial Insurance
Prescription Drug Plans
Details
- Year established: 1969
Highlights and features
- We offer 72+ years of combined Medicare insurance expertise
- Our team provides personalized policy comparisons from multiple carriers
- We guarantee free claims assistance and application support
- Our family-owned agency maintains A+ Better Business Bureau ratings
- We operate with full transparency and no hidden fees
What people say
Great service
Knowledgeable staff
Personalized attention
Free consultations
Effective claims help
Services
Medicare Advantage
Medicare Advantage plans combine hospital, medical, and prescription coverage with additional benefits like dental and vision. These private insurance plans offer $0 premiums in many cases while maintaining nationwide coverage networks. Our experts help compare HMO, PPO, and PFFS options to find plans matching individual healthcare needs and provider preferences.
Medicare Supplement
Medicare Supplement policies cover out-of-pocket costs like deductibles and copayments not paid by Original Medicare. We help clients compare standardized Plan G, F, N, and other options across multiple insurers to find the most cost-effective solution. Our guidance includes premium comparisons, benefit analysis, and enrollment assistance for comprehensive healthcare protection.
Health Insurance
We offer individual and family health insurance plans covering hospitalization, doctor visits, prescriptions, and preventive care. Our services include marketplace plan comparisons, short-term medical coverage options, and specialized policies for specific health needs. We help clients understand network limitations, prescription formularies, and out-of-pocket maximums to select optimal coverage for their medical requirements.
Life Insurance
Our life insurance solutions provide financial security for beneficiaries through term and permanent policies. We specialize in final expense coverage to cover funeral costs and burial insurance. Our agents help compare policy terms, death benefits, and premium structures from multiple carriers to find affordable protection matching clients' estate planning needs.
Auto Insurance
We provide auto insurance policies covering cars, motorcycles, and commercial vehicles. Our services include liability, collision, and comprehensive coverage comparisons to protect against accidents, theft, and property damage. We help clients understand policy limits, deductibles, and available discounts while ensuring compliance with state insurance requirements.
People
Eddie Pitts
Insurance Agent
With 39 years of experience since joining the family business in 1983, Eddie specializes in Medicare Advantage and Supplement plans. He focuses on personalized policy comparisons and retirement planning consultations.
Kim Pitts
Insurance Agent
Bringing 31 years of healthcare administration experience since joining in 1991, Kim excels in explaining complex insurance concepts and assisting with prescription drug coverage options.
Questions
What Medicare plan types do you offer?
We provide Medicare Advantage (Part C), Supplement plans, Part D drug coverage, and assistance with Parts A & B enrollment.
Do you help with insurance applications?
Yes, we offer free assistance with Medicare enrollment, Social Security retirement applications, and claims filing.
Are your services limited to seniors?
While specializing in Medicare, we also offer health, life, auto, home, and long-term care insurance for all ages.
How do you compare insurance plans?
We analyze your health needs, budget, and prescription requirements to recommend optimal coverage from multiple carriers.
Do you serve areas outside North Carolina?
We primarily serve North Carolina but also provide services in South Carolina and Virginia through agent partnerships.
What additional benefits do you provide?
We offer free educational seminars, patient assistance programs, and personalized policy reviews to ensure continued coverage suitability.
