Business Details
28 Years
experience
Your Trusted Insurance Partner in Silver City, NM
At Insurance First, we bring over 23 years of industry expertise to deliver tailored insurance solutions that protect what matters most to our clients. As a locally owned agency in Silver City, New Mexico, we prioritize personalized service, leveraging our deep understanding of regional needs and extensive industry connections to ensure comprehensive coverage at competitive rates. Our commitment to transparency and client education empowers informed decisions, while our dedication to community values fosters trust and long-term relationships.With a focus on balancing affordability and protection, we specialize in auto, home, business, and specialty insurance products across New Mexico, Arizona, Colorado, and Texas. Our team combines decades of experience with a customer-centric approach, ensuring every client receives individualized attention and reliable support, whether through policy selection, claims assistance, or ongoing risk management guidance.
Services
Auto Insurance
Home Insurance
Business Insurance
Mexico Insurance
Recreational Vehicle Insurance
Trucking Insurance
Special Events Insurance
Bonds
Details
- Year established: 1998
Highlights and features
- We offer 23 years of industry experience and local expertise in Silver City, NM.
- Our team provides personalized insurance solutions tailored to individual client needs.
- We prioritize transparency and client education to ensure informed decision-making.
- We maintain extensive industry connections for comprehensive coverage options.
- Our customer-centric approach guarantees competitive pricing without compromising protection.
What people say
Personalized service
Competitive rates
Knowledgeable staff
Community-focused
Tailored solutions
Services
Auto Insurance
We provide comprehensive auto insurance solutions for personal, commercial, and specialty vehicles. Our policies protect against liability, collision, and uninsured motorists while offering customizable options for classic cars, Mexico travel, and commercial fleets. With tailored deductibles and discounts, we ensure affordable protection for drivers across New Mexico, Arizona, Colorado, and Texas.
Home Insurance
Our home insurance policies cover primary residences, rental properties, and seasonal homes against fire, theft, and natural disasters. Additional options include flood insurance, liability coverage, and protection for manufactured homes. We specialize in balancing comprehensive safeguards with cost-effective premiums to meet diverse homeowner needs in the Southwest region.
Business Insurance
We offer tailored business insurance packages including general liability, property protection, and professional liability policies. Our services extend to directors and officers insurance, workers' compensation, and specialized coverage for equipment, vacant lots, and in-home businesses. These solutions help Southwest-based companies mitigate risks while maintaining operational continuity.
Mexico Insurance
We provide specialized insurance for vehicles, homes, and travel in Mexico, including auto policies for cross-border drivers and property coverage for vacation homes. Our plans meet legal requirements while offering additional protections for recreational vehicles, boats, and rental properties, ensuring peace of mind for clients with international assets.
Special Events Insurance
Our event insurance covers weddings, festivals, and corporate gatherings against liability claims, property damage, and unexpected cancellations. We offer customizable policies for venues, organizers, and attendees, including coverage for active shooter scenarios and workplace violence, ensuring comprehensive protection for memorable occasions.
People
Chelsea Hotchkiss
Agency Owner
With 27 years of experience, Chelsea Hotchkiss leads Insurance First as owner, leveraging deep local knowledge to provide tailored insurance solutions. Born and raised in Silver City, she prioritizes community relationships and affordable protection for clients across the Southwest.
Laverne Marias
Customer Service Representative
Laverne Marias joined Insurance First in 2024, bringing a marketing diploma and passion for client-focused service. Originally from South Africa, she specializes in helping clients find personalized insurance solutions while balancing family life in Silver City.
Questions
What types of insurance does Insurance First offer?
We provide auto, home, business, Mexico, recreational vehicle, trucking, special events, and bond insurance policies tailored to individual and commercial needs.
Do you serve areas outside New Mexico?
Yes, we offer coverage in Arizona, Colorado, and Texas, with specialized international policies for Mexico-related insurance needs.
Are there discounts available?
We offer competitive pricing and bundle options across multiple policies to help clients maximize savings while maintaining comprehensive coverage.
What are your business hours?
Our office is open Monday-Thursday 9:00 AM-5:30 PM, Friday 9:00 AM-5:00 PM, and closed weekends for client consultations.
