Business Details
Your Trusted Insurance Partner in Washington, MO
Schroepfer Insurance has built a reputation as a trusted partner in the insurance industry, serving clients with expertise and personalized service. Our team brings decades of combined experience in employee benefits, individual insurance products, and strategic risk management. We specialize in creating tailored solutions for businesses and individuals, focusing on comprehensive coverage and cost-effective plans. Our commitment to client satisfaction is demonstrated through our proactive approach to claims resolution, dedicated account management, and ongoing consultation services. We work closely with major carriers to ensure quality service delivery while maintaining a strong focus on compliance and regulatory requirements.Our analytical tools help clients understand cost drivers and identify savings opportunities through data-driven decision-making. With a client-centric philosophy, we prioritize clear communication and education to simplify complex insurance topics for our customers. Our wellness program guidance and technology-driven solutions further enhance the value we provide to businesses seeking comprehensive insurance strategies. The testimonials from long-term clients highlight our consistent performance in delivering competitive rates and exceptional service over decades.
Services
Life Insurance
Health Insurance
Medicare Products
Employee Benefits
Claims Advocacy
Wellness Programs
COBRA Administration
Risk Management
Policy Consultation
Compliance Support
Highlights and features
- We offer decades of experience in employee benefits and individual insurance products
- Our team provides personalized policy design and dedicated claims advocacy
- We deliver data-driven cost analysis with proprietary analytical tools
- Our clients benefit from 24/7 account management and compliance support
- We maintain partnerships with major carriers for comprehensive coverage options
Associations and certifications
- Certified Chamber Benefit Plan Producer
What people say
Experts in their industry
Very helpful
Knowledgeable advisors
Significant savings
Responsive team
Services
Life Insurance
We offer comprehensive life insurance solutions including whole life, universal life, and annuities. Our experts help clients select appropriate coverage based on individual needs and financial goals. With access to multiple carriers, we provide competitive options that balance premium costs with policy benefits while ensuring clear understanding of policy terms and conditions.
Employee Benefits
Our team specializes in designing customized employee benefit packages for businesses of all sizes. We analyze organizational needs, negotiate with carriers, and implement comprehensive health, dental, and retirement plans. Our services include ongoing plan evaluation, compliance support, and employee education programs to ensure optimal benefit utilization and satisfaction.
Medicare Products
We provide Medicare supplement insurance and related products tailored to individual healthcare needs. Our specialists explain coverage options, compare plans from multiple carriers, and help clients navigate enrollment periods. We focus on creating cost-effective solutions that address specific medical requirements while minimizing out-of-pocket expenses for senior policyholders.
Claims Advocacy
Our dedicated claims advocates work directly with policyholders and insurance carriers to resolve claims issues efficiently. We provide personalized assistance throughout the claims process, ensuring proper documentation submission and timely processing. This service helps clients overcome common challenges with claim denials, payment delays, and coverage interpretation.
Risk Management
We help businesses identify and mitigate insurance risks through comprehensive assessments and strategic planning. Our approach includes evaluating current coverage gaps, recommending appropriate policy enhancements, and implementing loss prevention strategies. This proactive service helps organizations protect assets while maintaining compliance with industry regulations and standards.
People
Scott Schroepfer
President & Broker
With over 35 years of insurance experience since 1986, Scott specializes in strategic planning and risk management. He leads the team in contract negotiations and plan design while maintaining direct client relationships.
Lou Ann Dolan
Office Manager
Bringing over 30 years of insurance industry experience since 1993, Lou Ann manages office operations and provides expert customer service while overseeing administrative functions for employee benefit plans.
Doug Hendrix
Account Manager & Broker
With 28 years of experience since 1995, Doug specializes in Medicare products and account administration. He provides personalized insurance solutions while managing client relationships.
Kasey Owens
Account Manager & Broker
As a key client contact, Kasey provides expert insurance consultation for business clients. She specializes in health insurance solutions and has received multiple client commendations for exceptional service.
Jessica Patke
Group Implementation Coordinator
Jessica manages new group implementation and renewal organization with over 12 years of experience in employee benefits administration since joining in 2012.
Questions
What types of insurance products do you offer?
We provide life insurance, health insurance, Medicare products, employee benefits packages, and specialized coverage solutions for businesses and individuals.
How do you help businesses reduce insurance costs?
Our analytical tools identify cost drivers while our carrier partnerships and negotiation expertise secure competitive rates with comprehensive coverage.
Do you offer wellness program implementation support?
Yes, we help design and implement wellness programs that improve employee health outcomes and reduce overall insurance expenses.
What sets your claims advocacy apart?
Our dedicated claims advocates provide personalized support, resolving issues directly with carriers to ensure timely, fair claim processing.
Can you assist with compliance requirements?
We offer compliance support including access to legal resources and documentation services to maintain regulatory compliance.
