Business Details
36 Years
experience
Emergency
services
Your Trusted Memphis Insurance Partner
Heath Johnson has been a trusted partner in safeguarding families and businesses since 1990. Our team combines over 75 years of collective experience to provide personalized insurance solutions tailored to individual needs. We specialize in auto, homeowners, renters, business, life, health, and pet insurance, ensuring comprehensive protection for our clients. As active members of the Memphis community, we prioritize building relationships and offering localized expertise to residents in Tennessee, Mississippi, Alabama, and Arkansas. Our commitment extends beyond policieswe focus on creating a supportive environment where customers feel valued and understood.With 24/7 availability and a dedication to transparency, we guide clients through every step of the insurance process. Our office in Memphis, TN, serves as a hub for free coverage reviews and competitive State Farm quotes. We pride ourselves on combining industry-leading products with a personalized touch to meet the evolving needs of our community. From safe driving rewards to bundling options, we help clients protect what matters most while optimizing their budgets. Our mission remains steadfast: to become your first choice for insurance through unwavering service and expertise.
Services
Auto Insurance
Homeowners Insurance
Renters Insurance
Business Insurance
Life Insurance
Health Insurance
Pet Insurance
Annuities
Details
- Year established: 1990
Highlights and features
- We offer 30+ years of localized insurance expertise in Memphis and surrounding areas
- Our team provides 24/7 personalized insurance support and claims assistance
- We combine State Farm's industry strength with personalized, community-focused service
- We offer free coverage reviews and customized policy optimization consultations
- Our multilingual staff serves diverse client needs in English, Spanish, and Amharic
What people say
Great Service
Amazing staff
Very helpful
Friendly service
Excellent reviews
Services
Auto Insurance
Our auto insurance policies provide comprehensive protection for drivers at all experience levels. We offer customizable coverage options including liability, collision, and comprehensive protection with flexible payment plans. Our team helps clients optimize policies through safe driving discounts and bundling opportunities while ensuring compliance with state requirements.
Homeowners Insurance
We provide tailored homeowners insurance solutions that protect against property damage, liability claims, and personal belongings coverage. Our policies include options for replacement cost coverage, flood protection endorsements, and premium payment flexibility. Clients receive personalized risk assessments to ensure adequate protection for their primary residence.
Renters Insurance
Our renters insurance policies offer affordable protection for personal belongings and liability coverage. We provide quick policy issuance with options for additional living expenses coverage during displacement. The service includes customizable deductibles and specialized coverage for high-value items like electronics and jewelry.
Business Insurance
We offer comprehensive business insurance packages including property, liability, and business interruption coverage. Our solutions protect against industry-specific risks with customizable policy limits and deductible options. Services include risk assessments, policy audits, and specialized endorsements for equipment protection and liability management.
Life Insurance
Our life insurance products provide financial security for beneficiaries through term and permanent policy options. We offer policy comparisons, coverage amount calculations, and premium payment flexibility. The service includes policy reviews to ensure alignment with clients' evolving financial planning needs.
People
Heath Johnson
Agent
With over 30 years of experience since joining State Farm in 1990, Heath Johnson leads the agency's community engagement efforts. He actively participates in Bartlett and Lakeland chamber of commerce activities while maintaining a focus on personalized insurance solutions.
Lacy Scarbrough
Account Representative
Licensed with 20 years of Memphis insurance experience, Lacy specializes in auto, home, and life insurance solutions. She joined the agency in 2019, bringing expertise in family protection planning and personalized policy development.
Melissa Bullock
Office Representative
With two decades of local insurance experience, Melissa focuses on customer service and policy management. She assists clients with coverage reviews and claims processing while maintaining a commitment to community service initiatives.
Natalia Alcantara
Personal Account Representative
Bilingual insurance professional with 20+ years of experience, Natalia specializes in serving Memphis' Spanish-speaking community. She focuses on family protection planning and personalized insurance education for residential and commercial clients.
Ryan Juen
Office Representative
Licensed insurance professional known for detailed policy explanations and customer education. Ryan assists clients with quote comparisons and coverage optimization while maintaining a focus on clear communication of policy terms.
Questions
What insurance products do you offer?
We provide auto, homeowners, renters, business, life, health, and pet insurance, along with annuities and specialized coverage options.
Do you offer 24/7 insurance support?
Yes, our office provides 24-hour-a-day phone and text support for policy inquiries and claims assistance.
How can I get a personalized insurance quote?
Contact our Memphis office directly for a free consultation where we'll assess your needs and create customized coverage options.
Do you serve areas outside Memphis?
We serve clients throughout Tennessee, Mississippi, Alabama, and Arkansas with localized insurance solutions.
What makes your agency different from online insurers?
We combine State Farm's industry strength with personalized service, local expertise, and face-to-face consultations.
Can I manage my policy online?
Yes, we offer digital tools for policy management while maintaining personal support for complex insurance needs.
