Business Details
10 Years
experience
Emergency
services
Trusted Insurance Claims Assistance in PA & MD
Founded in 2016, Chateau Public Adjusters operates as a licensed public adjuster firm dedicated to representing homeowners and business owners in insurance claims processes across south-central Pennsylvania and northern Maryland. Our team leverages decades of combined experience in insurance policy analysis, property damage assessment, and claims negotiation to ensure clients receive full coverage under their policies. Specializing in fire, water, hail, and flood damage claims, we provide end-to-end support from initial filing through appraisals and settlements. Our exclusive partnerships with licensed contractors guarantee high-quality restoration services, while our 24/7 availability ensures timely resolution of urgent claims.With a proven track record of securing settlements up to 600% higher than initial offers, we prioritize client education and transparency throughout the process. Our founders background working for insurance companies informs our strategic approach to countering undervalued claims. We operate on a contingency fee basis, aligning our success with client outcomes, and offer free consultations to assess claim potential. Our mission remains centered on accountability, expertise, and advocacy for policyholders navigating complex insurance systems.
Services
Insurance Appraisals
Property Damage Claims
Flood Damage Settlements
Fire Loss Negotiations
24/7 Emergency Claims
Details
- Year established: 2016
Highlights and features
- We offer 24/7 emergency insurance claims support with immediate response.
- Our team holds active public adjuster licenses in Pennsylvania and Maryland.
- We partner with licensed contractors for guaranteed quality restoration work.
- We operate on a contingency fee basis with no upfront costs.
- Our founder brings prior insider experience from major insurance companies.
Services
Insurance Claims Assistance
Our licensed public adjusters represent policyholders in insurance claims negotiations. We analyze policies, document damages, and advocate for fair settlements. Clients receive expert guidance through complex processes involving fire, water, or storm damage claims.
Property Damage Appraisals
We conduct thorough property damage evaluations using industry-standard methodologies. Our appraisals identify all compensable damages under insurance policies. This includes structural, cosmetic, and functional losses from floods, fires, or storms.
Emergency Claims Support
Available round-the-clock for urgent insurance claims assistance. We prioritize time-sensitive cases like severe weather damage or structural emergencies. Immediate response ensures proper documentation and faster claim resolution.
Contractor Partnerships
We collaborate with licensed contractors specializing in insurance-covered repairs. These partnerships guarantee quality workmanship meeting insurance requirements. Clients benefit from coordinated claims and restoration processes.
Policyholder Education
We educate clients about their insurance policy rights and coverage limits. Our team explains claim procedures, documentation requirements, and negotiation strategies. This empowers policyholders during interactions with insurance company adjusters.
People
Jose R. Flores-Izaguirre
President & Owner
With 20+ years in insurance adjusting, Jose founded Chateau Public Adjusters in 2016 after working for major insurance companies. His insider experience informs strategic claim negotiations. He holds active public adjuster licenses in PA and MD.
Questions
What services do public adjusters provide?
We represent policyholders in insurance claims for property damage from fires, floods, storms, and other covered events. Our services include claim preparation, damage documentation, and settlement negotiations.
Why hire a public adjuster instead of using the insurance company's adjuster?
Insurance company adjusters work to minimize payouts. We advocate for policyholders to ensure full coverage under policy terms, often securing settlements 500-600% higher than initial offers.
How much do your services cost?
We charge 15-20% of the settlement amount, with no upfront fees. If we don't increase your claim, you pay nothing. Using our partner contractors waives fees entirely.
Are your services available after hours?
Yes, we provide 24/7 emergency claims assistance for urgent property damage situations requiring immediate attention.
Which areas do you serve?
We operate throughout south-central Pennsylvania (Adams, York, Cumberland counties) and northern Maryland (Baltimore, Carroll, Howard counties) within an hour of Hanover, PA.
