Business Details
13 Years
experience
Emergency
services
Your Trusted Insurance Partner in Greenfield, MA
Established in 2013 through the merger of two longstanding agencies, Farrell Insurance Agency combines over 80 years of collective experience with a commitment to personalized service. We specialize in personal and commercial insurance solutions, including auto, home, leisure, and business policies, tailored to meet the unique needs of residents and businesses in Massachusetts, New Hampshire, and Vermont. Our team prioritizes competitive pricing, comprehensive coverage options, and exceptional customer support, including 24/7 claims assistance through our partner carriers.With a focus on local expertise and hands-on guidance, we help clients navigate insurance complexities while maintaining the trust and values that have defined our agencies for decades. Our in-house tax preparation services, offered since 1943, further demonstrate our dedication to holistic client care.
Services
Personal Auto
Homeowners Insurance
Commercial Insurance
Income Tax Preparation
Leisure Policies
Business Umbrellas
Workers Compensation
In-Home Business Policies
Condominium Insurance
Renters Insurance
Details
- Year established: 2013
Highlights and features
- We offer over 80 years of combined experience in insurance and tax services.
- Our team provides personalized coverage tailored to individual and business needs.
- 24/7 claims support through partner carriers ensures timely assistance.
- Competitive rates and discounts from multiple insurance providers.
- Local expertise serving Massachusetts, New Hampshire, and Vermont communities.
Services
Personal Automobile Insurance
We provide customizable auto insurance policies for Massachusetts residents and relocators. Coverage options include multi-car discounts, gap insurance, and emergency road travel expense protection. Our independent agency partners with multiple carriers to offer competitive rates and tailored billing plans, ensuring clients receive comprehensive protection aligned with their specific needs and driving habits.
Homeowners Insurance
Our homeowners insurance packages protect physical property, personal belongings, and liability risks. Additional coverage options are available for high-value items like jewelry and collectibles. We serve Massachusetts, New Hampshire, and Vermont residents, offering competitive pricing and specialized policies for condominium owners and renters while maintaining personalized service and local market expertise.
Commercial Insurance
We offer comprehensive business insurance solutions for contractors, merchants, and office-based enterprises in New England. Coverage includes commercial auto, workers' compensation, and umbrella policies. Our in-home business program provides cost-effective protection for small businesses like real estate agents and photographers, with tailored packages developed by experienced agents Bob Gilmore and Tim Farrell.
Income Tax Preparation
Thea Leh, our in-house tax preparer, offers electronic filing and drop-off services for personal and business tax returns. With over 70 years of combined agency experience, we provide competitive fees and convenient appointment scheduling. Our tax preparation services operate year-round with ample parking and direct client support during regular business hours.
24/7 Claims Support
Clients receive 24/7 access to claims reporting through our partner insurance carriers' websites and phone systems. This service includes automated payment options and direct claims department contact information. We ensure seamless after-hours support while maintaining daytime assistance for claim follow-ups and policy adjustments.
People
Thea Leh
Tax Preparer
Thea Leh specializes in personal and business tax preparation with over 70 years of combined agency experience. She offers electronic filing and drop-off services, maintaining competitive fees and personalized client support during regular business hours.
Questions
What insurance services do you offer?
We provide personal auto, home, commercial, and leisure insurance policies, along with in-home business coverage and income tax preparation services for clients in New England.
Do you offer 24/7 claims support?
Yes, our clients can report claims through partner carrier websites or phone lines at any time, with daytime follow-up assistance available.
How can I pay my insurance bill?
Payment options include credit cards, electronic checks, and debit cards through our partner carriers' online portals or automated phone systems.
What areas do you serve?
We serve clients in Massachusetts, New Hampshire, and Vermont for both personal and commercial insurance needs.
Can you help with tax preparation?
Yes, Thea Leh provides electronic filing and drop-off tax preparation services for personal and business returns with competitive pricing.
