Business Details
14 Years
experience
Emergency
services
Your Trusted Insurance & Tax Service in Abilene, TX
Castereno Insurance & Tax Service was founded in 2012 by Kim Castereno, who began her career in the insurance industry immediately after high school. Our agency specializes in providing personalized insurance solutions for individuals and families in Abilene, Sweetwater, and surrounding communities. We offer a comprehensive range of services including car insurance, home insurance, coverage for recreational vehicles, and personal income tax preparation. Our team is dedicated to helping clients with unique needs, including those requiring SR-22 filings, no license insurance, or foreign license insurance. We maintain strong relationships with multiple insurance carriers to ensure competitive rates and tailored coverage options.Our tax services focus on maximizing refunds while minimizing costs, with qualified clients receiving free preparation and filing. We prioritize exceptional customer service, offering in-person, phone, and email support during regular business hours, with after-hours assistance available by appointment. Our commitment extends beyond transactionswe guide clients through claims processes and help adjust coverage for life changes. With over a decade of local experience, we combine industry expertise with community knowledge to deliver reliable, transparent service.
Services
Car Insurance
Home Insurance
Tax Services
SR-22 Insurance
Commercial Auto Insurance
Details
- Year established: 2012
Highlights and features
- We offer personalized insurance solutions for challenging situations
- Our team has over a decade of local insurance expertise
- We provide comprehensive coverage options for vehicles, homes, and recreational assets
- We specialize in tax services with maximum refund guarantees
- We maintain 24/7 emergency support availability for policyholders
What people say
Emma saved money on insurance
Fast friendly service
Great customer support
Helped with complex situations
Loyal clients for 7 years
Services
Car Insurance
We provide comprehensive car insurance solutions tailored to individual needs, including standard coverage, SR-22 filings, and specialized policies for unique situations. Our services cater to drivers with diverse requirements, offering competitive rates through multiple insurance carriers. With expertise in handling complex cases, we ensure appropriate protection while maintaining affordability for all clients.
Home Insurance
Our home insurance policies protect Texas properties against common regional risks like hail, high winds, and wildfires. We offer customized coverage options for primary residences, rental properties, and vacation homes. Our team understands local insurance requirements and helps clients select appropriate limits and endorsements to ensure comprehensive protection for their most valuable assets.
Tax Services
We specialize in personal income tax preparation and filing services with a focus on maximizing client refunds. Our experienced team handles simple and complex returns, offering free preparation for qualifying clients. By staying current with tax code changes, we ensure accurate filings while identifying all available deductions and credits to optimize financial outcomes.
Recreational Insurance
We offer specialized insurance for recreational vehicles including ATVs, motorcycles, boats, and campers. Our policies provide tailored protection for various outdoor activities while addressing unique risk factors associated with each vehicle type. With flexible coverage options, we help clients protect their recreational investments while enjoying Texas' outdoor lifestyle with confidence.
Commercial Auto Insurance
Our commercial auto insurance solutions protect business vehicles used for work purposes. We serve diverse industries with customized policies covering company cars, trucks, and specialized equipment. Our expertise includes risk assessment, appropriate coverage selection, and competitive pricing through established carrier relationships to ensure comprehensive protection for business transportation needs.
People
Kim Castereno
Founder
Kim Castereno established the agency in 2012 after starting her insurance career directly following high school. With over two decades of industry experience, she leads our team in delivering personalized insurance solutions while maintaining strong community connections in Abilene and surrounding areas.
Emma
Insurance Agent
Emma specializes in helping clients find affordable insurance solutions while providing exceptional customer service. Her expertise in policy comparisons and coverage optimization has earned numerous client testimonials praising her friendly approach and ability to save customers money on auto and home insurance policies.
Questions
What insurance services do you offer?
We provide car, home, recreational vehicle, and commercial auto insurance, plus SR-22 filings and specialized policies for unique situations.
Why choose your agency?
Our local expertise, personalized service approach, and multiple carrier options help clients find optimal coverage at competitive rates with exceptional support.
Do you offer tax preparation services?
Yes, we provide personal income tax preparation and filing services with a focus on maximizing refunds and minimizing costs.
How can I get emergency assistance?
We offer after-hours support by appointment and prioritize urgent claims assistance for policyholders experiencing emergencies.
What areas do you serve?
We serve Abilene, Sweetwater, and surrounding communities across multiple Texas counties with both insurance and tax services.
How do I file an insurance claim?
Contact our office immediately after an incident—we'll guide you through documentation, assessment, and resolution of your covered loss.
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