Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Abilene, TX
David Ballard Agency has been serving the Abilene, TX community since 1971, providing comprehensive insurance solutions tailored to individual and business needs. Our team of experienced professionals specializes in Auto, Homeowners, Life, Health, and Business insurance, prioritizing personalized service and community trust. With decades of local expertise, we focus on educating clients about their coverage options while maintaining budget-conscious solutions.Our commitment to 24/7 availability ensures clients receive timely assistance during critical moments. Recognized for exceptional customer service through 83 Google reviews, we pride ourselves on building long-term relationships grounded in integrity and accountability.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Health Insurance
Details
- Year established: 1971
Highlights and features
- 50+ years of combined insurance expertise in Texas
- 24/7 availability for emergency claims assistance
- Personalized policy recommendations based on individual needs
- Locally owned agency with deep community ties
- Consistently top-rated for customer service (4.9/5 on Google)
What people say
Exceptional service
24/7 availability
Knowledgeable staff
Efficient claims
Long-term reliability
Services
Auto Insurance
Our auto insurance policies protect drivers with customizable coverage options including liability, collision, and comprehensive protection. We help clients navigate state requirements while offering discounts for safe driving and multi-policy bundling. Our team provides 24/7 claims support and expedited rental car arrangements during vehicle repairs.
Homeowners Insurance
We offer comprehensive homeowners insurance covering structural damage, personal belongings, and liability protection. Our policies include options for flood coverage and personal article endorsements. Clients receive personalized guidance for policy adjustments after major life events or home renovations.
Life Insurance
Our life insurance solutions include term and permanent policies designed to protect families and business interests. We provide policy reviews during life transitions like marriage, parenthood, or business ownership changes. The agency offers educational resources about policy riders and estate planning considerations.
Business Insurance
Commercial insurance packages protect Texas businesses with liability, property, and workers' compensation coverage. We specialize in creating policies for small to mid-sized enterprises, offering risk assessment consultations and claims advocacy services tailored to specific industry needs.
Health Insurance
Health insurance options include individual and family plans with network provider access. Our team explains policy details about deductibles, co-pays, and prescription coverage. We provide annual policy reviews to ensure continued alignment with clients' changing healthcare needs.
People
David Ballard
CLU Agent
With over 50 years in the insurance industry, David Ballard established this State Farm agency to provide personalized service. Holding license TX-1008906, he leads a team focused on community-based solutions and Christian values.
Debbie Ulibarri
Insurance Account Representative
Licensed in multiple insurance lines with 34 years of agency experience, Debbie provides expert guidance on auto, home, and life insurance solutions while maintaining a customer-first approach.
Debra Valdez
Insurance Account Representative
With 35+ years of service, Debra combines extensive product knowledge with personalized attention, helping Texas families secure comprehensive coverage while maintaining long-term client relationships.
Jessica Hodges
Insurance Account Representative
Licensed in home, auto, life, and health insurance, Jessica provides bilingual Spanish service while earning recognition for exceptional claims support and policy transition assistance.
Karen Merrick
Customer Service Representative
Bringing prior Colorado-based insurance experience, Karen focuses on policyholder education and claims process navigation while building community connections in her first year with the agency.
Questions
What insurance products do you offer?
We provide auto, homeowners, life, health, business, condo, renters, and recreational vehicle insurance for Texas residents.
How can I get a personalized insurance quote?
Contact our office directly via phone, text, or in-person visits to receive customized coverage recommendations and pricing.
Do you handle insurance claims 24/7?
Yes, our team provides round-the-clock claims assistance with expedited rental car arrangements and repair coordination.
Are you available for virtual appointments?
Yes, we offer virtual consultations for policy reviews, new coverage discussions, and claims updates.
What areas do you serve?
We primarily serve Abilene, Tuscola, Albany, Anson, Winters, and Buffalo Gap with surrounding Texas coverage.
Can I speak with an agent in Spanish?
Yes, several team members including Mayra Munoz provide bilingual Spanish insurance services.
