Business Details
21 Years
experience
Your Trusted Medicare Insurance Partner Nationwide
At Advocate Health, we have dedicated ourselves to transforming the landscape of health insurance brokerage for over two decades. Since our founding in 2005, we have built a national infrastructure with established carrier relationships across all 50 states and Puerto Rico, serving as a trusted partner for licensed insurance agents and agencies. Our comprehensive support system includes back-office administrative assistance, industry-leading technology platforms, and personalized business development strategies that empower our agents to focus on client retention and community impact. With a team of over 7,000 licensed professionals, we provide live support from knowledgeable specialists who answer calls on the first ring, ensuring seamless assistance for both agents and policyholders. Our proprietary online enrollment tools offer a consistent, compliant process through a high-performance cloud-based system, while our Advocate Health University delivers continuous education through webinars, newsletters, and in-person training events.We maintain long-standing relationships with more than 100 carriers, enabling us to remove obstacles for our agents and ensure individual voices aren't lost in the crowd. Through customized marketing plans, digital strategy resources, and lead generation programs, we equip our partners with the tools needed to succeed in the competitive Medicare market. Our commitment to excellence extends to member retention initiatives that demonstrate how 80% of new sales originate from existing client relationships. As an industry leader, we combine our track record of success with national partnerships and infrastructure to deliver unparalleled support that drives growth for both individual agents and established agencies.
Services
Agent Support
Carrier Relationships
Digital Marketing
Education & Training
Online Enrollment
Member Retention
Administrative Support
Business Planning
Lead Generation
Communications
Details
- Year established: 2005
Highlights and features
- We offer 20 years of specialized expertise in Medicare insurance brokerage.
- Our network includes 100+ carrier relationships across all 50 states.
- We provide personalized business development plans for sustainable growth.
- Our team of 7,000+ licensed professionals delivers immediate live support.
- We combine digital marketing strategies with proven lead generation techniques.
What people say
Excellent and efficient service
Income has doubled
Supportive team
Competent and professional
Freedom and growth
Services
Agent Support
Our dedicated Agent Care Team provides immediate live support to licensed insurance professionals. With friendly, certified specialists available on the first ring, we offer back-office administrative assistance, technical support, and in-agent appointment help. This comprehensive support system enables agents to focus on client relationships while we handle operational complexities.
Carrier Relationships
As a top national producer, we maintain long-standing relationships with 100+ insurance carriers. These strategic partnerships allow us to remove obstacles for agents and policyholders while ensuring individual voices aren't lost in the crowd. Our established infrastructure provides access to diverse Medicare solutions across all 50 states and Puerto Rico.
Digital Marketing
We develop customized digital marketing strategies specifically for licensed insurance agents. Our compliant training programs and resource tools help professionals establish strong online presences. This includes social media guidance, website optimization, and digital advertising strategies tailored to the Medicare market requirements.
Education & Training
Advocate Health University offers comprehensive training through webinars, newsletters, and in-person events. Our educational programs cover Medicare regulations, sales techniques, and compliance requirements. With both virtual and live training options, we help agents sharpen skills and stay current with industry developments throughout the year.
Online Enrollment
Our cloud-based enrollment system provides a consistent, compliant process for Medicare applications. The platform features prescription lookup tools, scope of appointment documentation, and personalized website integration. This high-performance system streamlines enrollment across major carriers while maintaining strict regulatory compliance standards.
People
Dr. Darwin Hale
CEO & Founder
A retired Colonel with extensive healthcare leadership experience, Dr. Hale established Advocate Health to transform Medicare insurance brokerage. Under his guidance, the company has grown to support 7,000+ agents across all 50 states through innovative solutions and personalized support systems.
Jennifer Melreit
Agency Development National Director
With decades of insurance industry experience, Jennifer leads our agency development initiatives. She specializes in helping organizations expand their Medicare offerings through strategic partnerships, customized marketing plans, and comprehensive agent support programs that drive sustainable growth.
Craig Thompson
Process & Performance Leader
Craig oversees operational efficiency improvements across our brokerage services. He implements performance metrics and process optimizations that enhance service delivery for agents and policyholders while maintaining compliance with industry regulations and supporting our 20-year commitment to excellence.
Ruben Cintron
Director of Finance
As financial leader, Ruben manages accounting and analytics operations for our national brokerage. He ensures financial stability while supporting strategic growth initiatives that maintain our position as an industry leader in Medicare market solutions and agent support services.
Mitch Berg
Regional Manager
With extensive regional expertise, Mitch provides localized support to agents across Florida. He combines national resources with community-focused approaches to help insurance professionals succeed in competitive Medicare markets while maintaining our core values of trust and integrity.
Questions
What services does Advocate Health Advisors provide for insurance agents?
We offer comprehensive support including back-office administration, carrier relationships, digital marketing resources, educational training, online enrollment tools, and personalized business development plans.
How does Advocate Health Advisors support agency growth?
We provide customized marketing plans, lead generation programs, agent development assistance, and strategic recruiting to help agencies expand their Medicare business effectively.
In which states do you operate?
Our services cover all 50 United States plus Puerto Rico through our established carrier relationships and national infrastructure.
How long has Advocate Health Advisors been in business?
We've been serving agents and agencies for 20 years with a proven track record of success in the Medicare insurance market.
What makes Advocate Health Advisors different from other brokerages?
We combine national resources with personalized support, offering live assistance, comprehensive training, and innovative tools that help agents achieve 25% higher application rates than industry averages.
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