Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in St. Cloud, FL
Ford Insurance has been dedicated to protecting people, property, and dreams since 1964. As an independent insurance agency with over 140 years of combined experience, we prioritize treating clients like family while offering tailored solutions through multiple carriers. Our team of licensed professionals specializes in home, auto, flood, business, and specialty insurance, ensuring competitive pricing and comprehensive coverage. Rooted in Central Florida, we maintain a strong commitment to community service, supporting local initiatives like the Kissimmee Valley Livestock Show.With decades of expertise, we provide personalized guidance to help clients navigate insurance needs confidently. Our approach combines industry knowledge with a focus on trust, transparency, and long-term relationships. By staying accessible and responsive, we aim to be the go-to advocate for clients during emergencies or routine inquiries. Our dedication to exceptional service has earned us loyal customers who appreciate our personable, knowledgeable, and reliable approach to insurance solutions.
Services
Home Insurance
Auto Insurance
Flood Insurance
Business Insurance
Specialty Insurance
Details
- Year established: 1964
Highlights and features
- We offer over 140 years of combined insurance experience
- Our team works with multiple carriers to find competitive rates
- We treat clients like family with personalized service
- We support local community initiatives and nonprofits
- Our licensed experts provide tailored insurance solutions
What people say
Kind and prompt
Saving grace
Knowledgeable
Comfortable to work with
Best customer service
Services
Home Insurance
Home insurance protects your residence, possessions, and liability from incidents like fires, theft, or injuries on your property. We offer policies that cover dwelling repairs, personal property replacement, and legal liability for accidents. Our team helps clients customize coverage for their specific needs, including flood protection and additional living expenses during repairs.
Auto Insurance
Auto insurance provides financial protection against collisions, theft, and liability claims. Our policies cover bodily injury, property damage, collision repairs, and comprehensive risks like natural disasters. We offer specialized coverage for boats, ATVs, classic cars, motorcycles, and RVs, ensuring tailored solutions for all vehicle types and driver needs.
Flood Insurance
Flood insurance covers property damage from flooding, which standard policies exclude. We provide coverage for structural repairs, personal property losses, and additional living expenses after flood events. Policies are available through the National Flood Insurance Program and private insurers, with options for high-risk and low-risk areas.
Business Insurance
Business insurance minimizes financial risks from lawsuits, property damage, or operational disruptions. Our offerings include general liability, commercial auto, property coverage, and workers' compensation. We specialize in restaurant insurance, surety bonds, and business owner's packages, helping companies protect assets and maintain continuity during unexpected events.
Specialty Insurance
Specialty insurance addresses non-traditional risks not covered by standard policies. We offer event insurance, final expense coverage, landlord policies, and pet insurance. Our team also provides umbrella insurance for excess liability protection and annuities for long-term financial planning, ensuring comprehensive solutions for niche insurance needs.
People
Mark Swartz
CEO and Agency Principal
Mark Swartz brings decades of insurance expertise as CEO and Agency Principal. Licensed and deeply involved in the community, he previously spent 35 years in the restaurant industry, understanding diverse business risks. He leads Ford Insurance with a focus on personalized service and client advocacy.
Casady Massey
President
Casady Massey serves as President with extensive experience in insurance operations. Licensed to serve clients, she ensures the agency maintains high standards of professionalism and community engagement. Her leadership supports Ford Insurance's mission to deliver exceptional service and tailored coverage solutions.
Karen Mitchell
Personal Lines Dept. Manager
Karen Mitchell, Personal Lines Dept. Manager, specializes in residential insurance solutions. Licensed and client-focused, she provides expert guidance on home and personal coverage options. Her professionalism and dedication to resolving client needs make her a trusted advisor in the Ford Insurance team.
Cindy Campbell
Business Development Director
Cindy Campbell leads business development efforts with a focus on commercial insurance solutions. Licensed to address complex business risks, she helps companies protect their assets through customized policies. Her expertise in risk management strengthens Ford Insurance's support for local businesses.
Tiffany Greer
Personal Lines Account Manager
Tiffany Greer manages personal lines accounts with a commitment to client satisfaction. Licensed to provide home and auto insurance solutions, she ensures policyholders receive comprehensive coverage and responsive support. Her attention to detail and customer-centric approach aligns with Ford Insurance's values.
Questions
What types of insurance does Ford Insurance offer?
We offer home, auto, flood, business, and specialty insurance, including coverage for boats, ATVs, classic cars, motorcycles, RVs, and commercial properties.
How can I get a free insurance quote?
Request a free quote online through our website or contact us directly at 407-847-5892 to speak with a licensed agent about your coverage needs.
Does Ford Insurance cover flood damage?
Yes, we provide flood insurance through the National Flood Insurance Program and private insurers, as standard policies typically exclude flood coverage.
What areas do you serve?
We primarily serve Central Florida, including St. Cloud, and support clients statewide with personalized insurance solutions.
Can I file a claim online?
Contact us directly at 407-847-5892 to initiate a claim, and we'll guide you through the process with personalized support and assistance.
Is Ford Insurance involved in the community?
Yes, we actively support local initiatives like the Kissimmee Valley Livestock Show and other nonprofits focused on youth, veterans, and community development.
