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Your Trusted Partner for Comprehensive Insurance Solutions
MTM Insurance Associates is a trusted independent insurance agency serving clients across New England and beyond. With over 100 years of combined experience, our team of professionals specializes in designing personalized insurance solutions for both personal and business needs. As an independent agency, we maintain relationships with top-tier insurance carriers to provide competitive pricing and comprehensive coverage options. Our commitment to excellence has earned us recognition in the IIABA Best Practices Study Group for eight consecutive years.

We pride ourselves on our consultative approach, attention to detail, and dedication to community service, supporting over 25 local organizations annually. Our team's extensive industry expertise enables us to offer tailored risk management solutions that address unique client requirements. Through our three Massachusetts locations and multi-state licensing, we deliver localized service with national carrier resources. Our ethical standards and client-centric philosophy have established us as a respected leader in the insurance industry.
Services
Auto Insurance Homeowners Insurance Business Insurance Condo Insurance Renters Insurance Investment Property Insurance Motorcycle Insurance Recreational Vehicle Insurance Umbrella Insurance Wedding Insurance
Highlights and features
  • Independent agency with access to multiple top-tier insurance carriers
  • Over 100 years of combined insurance expertise and industry knowledge
  • Personalized service tailored to individual client needs
  • Recognized as Best Practices agency for eight consecutive years
  • Community-focused with local involvement and charitable support
Associations and certifications
  • IIABA Best Practices Study Group
Services
Auto Insurance
MTM Insurance Associates provides comprehensive auto insurance solutions tailored to individual needs. Our policies offer protection against liability, collision, and comprehensive risks while maintaining competitive pricing. We help clients understand coverage options, apply for discounts, and file claims efficiently. Our team works with multiple carriers to ensure optimal protection and cost-effectiveness for drivers across various risk profiles.
Homeowners Insurance
Our homeowners insurance policies protect against property damage, liability claims, and additional living expenses. We offer customizable coverage options including replacement cost valuation, identity fraud protection, and valuable articles coverage. Our experts help clients understand policy details, inventory possessions, and select appropriate coverage levels while offering access to multiple discount programs.
Business Insurance
MTM Insurance Associates designs comprehensive business insurance programs for diverse industries. Our solutions include property, liability, workers' compensation, and specialized coverages like cyber liability and professional malpractice. We work with business owners to assess risks, implement loss control measures, and secure competitive premiums through our network of premier insurance carriers.
Condo Insurance
We specialize in condo insurance that complements association master policies. Our coverage addresses interior structures, personal property, and liability protection while offering loss assessment coverage. Our team helps unit owners understand bylaws requirements, determine appropriate coverage levels, and navigate the unique insurance needs of condominium living.
Renters Insurance
Our renters insurance provides essential protection for personal belongings and liability risks. Policies cover damage from common perils while offering liability protection for incidents occurring on or off premises. We educate clients about coverage benefits, help document possessions, and provide access to multiple discount opportunities through our carrier partnerships.
People
Laurie Mancinelli
Founder
With over 30 years in commercial insurance, Laurie brings extensive risk management expertise. A former CFO of a $2M+ insurance agency, she focuses on ethical standards and consultative client relationships while serving on charitable boards.
Cindy Traverso
Founder
Cindy combines deep community ties with insurance expertise, specializing in client relationship management. As former president of a $2M+ agency, she emphasizes personalized service and has served on multiple industry councils and nonprofit boards.
Paul MacDonald
Founder
A second-generation insurance professional with 30+ years experience, Paul focuses on business relationships and community engagement. He previously served as VP of Sales for a major agency and acts as director for various charitable organizations.
Questions
What types of insurance does MTM Insurance offer?
We provide comprehensive personal and business insurance including auto, home, condo, renters, business, investment property, motorcycle, RV, umbrella, and wedding insurance.
How can I file a claim with MTM Insurance?
Contact us during business hours or reach your carrier directly for after-hours emergencies. Our team will guide you through the claims process and coordinate with carriers for timely resolution.
Do you offer insurance discounts?
Yes, we offer multiple discounts including multi-policy, good driver, defensive driver training, and paperless options. Ask our agents about specific discount programs for your coverage type.
Are you available for emergency assistance?
Our support team is available during regular business hours for emergencies. For after-hours claims, contact your insurance carrier directly through our Carrier Directory.
What areas do you serve?
We operate from three Massachusetts locations and are licensed in eight states including MA, NH, ME, CT, NJ, NY, RI, and VT.
How can I get a personalized insurance quote?
Request a quote online, call our North Andover office at 978-681-5700, or visit one of our three locations. Our agents will help customize coverage options for your specific needs.
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