Business Details
27 Years
experience
Emergency
services
Trusted Temporary Housing for Insurance Claims
Founded in 1999, National Insurance Housing has established itself as a leader in providing temporary housing solutions for the insurance industry. Our team of experts, with an average tenure of 12-15 years, specializes in ALE (Additional Living Expenses) claims, offering customized housing options across the United States and internationally. We combine extensive supplier networks with deep expertise in insurance housing, temporary living, and customer service to streamline the process for displaced policyholders. Our 24/7/365 emergency response team ensures rapid deployment of housing solutions, including furnished apartments, hotels, and single-family homes, tailored to individual needs such as school districts, pets, and accessibility requirements. Through state-of-the-art portals, adjusters gain real-time access to claims management tools, enabling faster resolution and reduced administrative burdens. Policyholders benefit from personalized support throughout their temporary living journey, with dedicated specialists guiding them from initial hotel stays to final move-out coordination.Our commitment to innovation and high-touch service is exemplified by our Single Source Solution model, which integrates furniture rentals, billing consolidation, and nationwide customer care. Headquartered in Solana Beach, California, we operate under the parent company National Corporate Housing, extending our reach to Canada, Europe, Asia Pacific, and the Gulf region. With a focus on policyholder satisfaction and operational efficiency, we manage all aspects of temporary housing, including lease negotiations, maintenance resolution, and extension coordination. Our leadership team, recognized for decades of industry experience and strategic vision, drives continuous improvement in service delivery and client partnerships.
Services
Temporary Housing
ALE Claims Management
Catastrophe Response
Furniture Rentals
Hotel Arrangements
Move Coordination
Billing Consolidation
Policyholder Support
Details
- Year established: 1999
Highlights and features
- We offer 24/7 emergency housing response nationwide.
- Our team has 12-15 years of average industry experience.
- Customized solutions for school districts, pets, and accessibility needs.
- Nationwide network of housing specialists and suppliers.
- Streamlined portal for adjusters to manage claims efficiently.
What people say
Best possible service
Quick response
Reliable housing solutions
Exceptional customer service
Personalized support
Services
Temporary Housing
National Insurance Housing provides fully furnished and unfurnished temporary housing options, including apartments, condos, and single-family homes, tailored to policyholders' specific needs. Our solutions accommodate unique requirements such as school districts, pet ownership, and accessibility. With nationwide availability, we ensure rapid deployment and seamless transitions for displaced individuals.
Catastrophe Response
Our dedicated emergency response team delivers immediate housing solutions during natural disasters or large-scale incidents. Available 24/7/365, we deploy specialists to affected areas, securing hotels, mobile homes, and other accommodations within insurance policy limits. This service prioritizes speed and comfort for policyholders during critical times.
ALE Claims Management
We specialize in managing Additional Living Expenses (ALE) claims for insurance companies, handling all aspects of temporary housing. Services include property searches, lease negotiations, furniture delivery, and maintenance coordination. Our adjuster portal provides real-time access to claims data, streamlining the process for faster resolution.
Furniture Rentals
Customizable furniture and houseware packages ensure temporary housing meets occupants' lifestyles. We coordinate delivery and setup of essential items, from basic furnishings to premium appliances, all within policy allotments. This service enhances comfort and functionality for short-term stays.
24/7 Adjuster Support
Adjusters gain 24/7 access to a secure online portal for managing housing claims, tracking invoices, and submitting requests. The platform supports real-time communication, document sharing, and reporting, reducing administrative burdens and improving client satisfaction through transparent, efficient processes.
People
Tom Atchison
Chief Executive Officer
Tom Atchison founded National Corporate Housing in 1999 after 14 years in property and hotel management. He has expanded the company to 27 offices nationwide and oversees strategic growth initiatives.
Misty Gregarek
President and Chief Operating Officer
Misty Gregarek has led HR and operations at National for over 15 years, focusing on culture development and associate satisfaction. She drives diversity initiatives and has increased employee engagement scores annually since 2014.
Cinda Rodewald
President & COO, National Insurance Housing
Cinda Rodewald brings 20+ years of housing industry experience, including leadership roles in operations and sales. She holds a CCHP certification and has specialized in insurance housing solutions since joining National in 2001.
Laura Ciabotti
Senior Vice President, Corporate Housing
Laura Ciabotti oversees corporate housing operations with nearly 30 years of industry experience. She previously led sales and training at Equity Corporate Housing before its acquisition by National in 2011.
Kerrie Wiseman
Senior Vice President, Destination Services
Kerrie Wiseman directs global expansion of destination and travel services. With 15 years as CEO of Coppergate International (acquired by National in 2019), she focuses on strategic growth and personalized relocation support.
Questions
What temporary housing options do you provide?
We offer furnished/unfurnished apartments, single-family homes, condos, hotels, and mobile homes tailored to policyholder needs.
How do adjusters manage claims through your system?
Our portal provides 24/7 access to claims data, invoices, and housing requests with real-time tracking and reporting tools.
Do you handle emergency housing requests?
Yes, our 24/7/365 emergency team deploys housing solutions within hours of catastrophic events nationwide.
What customization options exist for policyholders?
We accommodate school districts, pet ownership, accessibility needs, and high-net-worth requirements in housing selections.
How are billing and reporting handled?
We provide consolidated billing and reporting for all housing components, simplifying financial management for clients.