Business Details
50+ Years
experience
Your Trusted Insurance Partner in North Central Massachusetts
For over a century, we have been dedicated to providing personalized and cost-effective insurance solutions tailored to the unique needs of individuals, families, and businesses. As the largest independent, family-owned insurance agency in North Central Massachusetts, our commitment to exceptional service and community involvement has remained unwavering since 1925. Our team of experienced professionals specializes in crafting comprehensive insurance programs that evolve with our clients' changing lives, ensuring protection against unforeseen risks. With a focus on transparency and client education, we meticulously explain coverage details, identify gaps, and proactively update policies to reflect evolving needs.Our expertise spans personal insurance (auto, home, umbrella) and business insurance (liability, cyber, workers' compensation), supported by partnerships with top-rated carriers. Through three convenient Massachusetts offices, we combine big-city insurance options with small-town service, prioritizing prompt claims resolution, comparative pricing, and lifelong client relationships built on trust and expertise.
Services
Auto Insurance
Homeowners Insurance
Condo Association Insurance
Business Liability Insurance
Cyber Liability Insurance
Commercial Auto Insurance
Workers' Compensation
Restaurant Insurance
Contractors Insurance
Landlord Insurance
Details
- Year established: 1925
Highlights and features
- We offer over 100 years of combined insurance expertise with personalized service.
- Our team proactively identifies coverage gaps and updates policies as needs evolve.
- We provide comparative quotes from multiple top-rated carriers to ensure competitive pricing.
- Our local knowledge helps tailor insurance solutions to Massachusetts-specific risks.
- We guarantee prompt claims handling with compassionate, personalized support.
What people say
Excellent service
Prompt and professional
Great company to do business with
Caring and concern
Saved money on policy
Services
Auto Insurance
Our auto insurance specialists help clients understand coverage options, secure appropriate policy limits, and maximize available discounts. With access to multiple carriers, we ensure competitive pricing while providing personalized risk assessment and proactive policy updates to reflect changing needs.
Homeowners Insurance
We offer comprehensive home insurance solutions with expert guidance on coverage selection, risk mitigation, and claims management. Our local specialists understand regional risks and provide tailored protection for primary residences, vacation homes, and investment properties across Massachusetts.
Business Liability Insurance
Our business insurance team creates customized protection plans for commercial risks, including liability, property damage, and cyber threats. We serve diverse industries with specialized solutions for restaurants, contractors, condo associations, and small businesses across North Central Massachusetts.
Cyber Liability Insurance
We provide cyber insurance solutions to protect businesses against data breaches, ransomware attacks, and other digital threats. Our specialists help companies assess vulnerabilities, implement risk management strategies, and secure coverage tailored to their specific industry requirements.
Condo Association Insurance
As regional specialists, we offer comprehensive insurance programs for condominium associations that protect shared property, liability risks, and unique community needs. Our solutions include coverage for building structures, common areas, and directors' liability with tailored risk management support.
People
Thomas F. Bagley III
President
Certified Insurance Counselor with 30+ years' experience, specializing in condominium associations and business risk management. Active community leader serving on multiple regional nonprofit boards.
Richard Bagley
Executive VP
Certified Insurance Counselor with 15+ years' experience specializing in restaurant and manufacturing insurance. Active in United Way and youth sports coaching.
Celeste Bourgault
Vice President
Licensed agent with 30+ years' experience managing Westminster office. Certified Insurance Counselor with expertise in personal and business insurance solutions.
Maureen Cronin
Assistant Vice President
CISR Elite and CPIA certified insurance professional with 14+ years' experience managing Leominster office. Specializes in new personal insurance account acquisition and premium optimization.
Bernice Morrill
Assistant Manager
Licensed agent with 25+ years' experience providing business and personal insurance solutions at Gardner office. Recognized for exceptional client service and relationship management.
Questions
What types of personal insurance do you offer?
We provide auto, homeowners, condo, renters, umbrella, and specialty coverage like flood, earthquake, and valuable items insurance.
How do I file an insurance claim?
Use our dedicated claims button online or contact your agent directly for immediate assistance with claim submission and resolution.
Can you help compare insurance quotes?
Yes, our agents provide comparative quotes from multiple carriers to help you find optimal coverage at competitive rates.
What business insurance solutions are available?
We offer liability, commercial auto, property, cyber, workers' compensation, and specialized coverage for restaurants, contractors, and condo associations.
How do you handle coverage gaps?
Our agents conduct comprehensive policy reviews to identify and address coverage gaps, recommending supplemental policies when needed.
Are you available for emergencies?
While we're not 24/7, we prioritize urgent matters during business hours and provide prompt follow-up for after-hours emergencies.
