Business Details
50+ Years
experience
Expert Medicare & Long Term Care Insurance Planning in Maine
Carroll Harper & Associates has been a trusted leader in Medicare and Long Term Care Insurance planning since 1975. Our agency, headquartered in Southwest Harbor, Maine, employs over 50 experienced agents and brokers dedicated to serving clients across the state. We specialize in providing personalized insurance solutions, with a focus on Medicare and Long Term Care coverage tailored to individual needs. Our team maintains deep expertise in navigating complex insurance landscapes, offering professional claim assistance and educational resources.With decades of combined experience, we prioritize service excellence and client education, advocating for policyholder rights through legislative engagement and community outreach. Our commitment to transparency and client-centered care has fostered sustained growth through referrals from satisfied clients and industry professionals.
Services
Medicare Insurance Planning
Long Term Care Insurance
Tax Information Services
Claim Assistance
Educational Resources
Details
- Year established: 1975
Highlights and features
- We offer 50+ years of combined experience in Medicare and LTC insurance planning
- Our team includes licensed professionals with specialized insurance expertise
- We provide personalized claim assistance and policyholder advocacy services
- Our agency maintains strong relationships with top insurance carriers in Maine
- We combine local market knowledge with national industry expertise
Services
Medicare Insurance Planning
Our experts help clients navigate Medicare options, including coverage selection and enrollment assistance. We provide personalized guidance to ensure optimal coverage that meets individual healthcare needs while considering long-term financial implications. Our service includes ongoing support for policy adjustments and claim processing.
Long Term Care Insurance
We offer comprehensive Long Term Care Insurance solutions designed to protect assets while ensuring quality care. Our specialists help clients understand policy options, benefit structures, and eligibility requirements. We provide ongoing support for policy management and claim submission processes.
Claim Assistance
Our team provides dedicated claim assistance services to help policyholders navigate the claims process. We offer guidance on documentation requirements, coordinate with insurance carriers, and advocate for timely claim resolution while ensuring compliance with policy terms.
Educational Resources
We develop and distribute educational materials about Medicare and Long Term Care Insurance. Our resources include guides on policy selection, updates on regulatory changes, and insights into long-term care planning strategies to help clients make informed decisions.
Policyholder Advocacy
Our advocacy services focus on protecting policyholder rights through legislative engagement and industry representation. We work with clients to address rate increase concerns, participate in regulatory forums, and promote fair insurance practices that benefit Maine residents.
People
Carroll E. Harper
President
Founder with 50+ years of insurance experience, specializing in Medicare and Long Term Care planning. Recognized industry authority and advocate for policyholder rights through legislative engagement.
Jane Harper
Accounting Department Head
Licensed health and life producer managing agency finances since 1993. Oversees tax compliance, payroll, and corporate accounting while maintaining industry licensing requirements.
Jill K. Murphy
Operations Manager
Licensed insurance professional with 13+ years of experience handling Long Term Care claims and Medicare billing issues. Coordinates producer training and compliance while managing day-to-day agency operations.
Susan Guthrie
Broker Compensation Specialist
Licensed health and life producer with CNA/M certification managing broker compensation and accounts payable. Brings healthcare background to insurance operations while handling diverse administrative responsibilities.
Jay Pearl
Senior Consultant
30+ years of experience advising individuals and employer plans on Medicare solutions. Maintains offices in Portland and Bangor while providing regional expertise to New England clients.
Questions
What services does Carroll Harper & Associates offer?
We specialize in Medicare and Long Term Care Insurance planning, including policy selection, enrollment assistance, claim processing, and ongoing policy management.
Do you work with all insurance carriers?
We represent 5 major organizations offering 46 products in Maine. While we don't offer every plan, we help clients compare options to find suitable coverage.
Do you offer educational resources?
Yes, we provide free guides on Long Term Care planning and maintain educational content about Medicare changes and insurance best practices.
What areas do you serve?
We primarily serve Maine residents from our Southwest Harbor office, with team members located in Portland and Bangor to better serve regional clients.
How do you help with insurance claims?
Our team provides claim assistance including documentation guidance, carrier coordination, and advocacy for timely claim resolution while ensuring compliance with policy terms.
