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Business Details
48 Years
experience
Your Trusted Insurance Partner in Niagara Falls
Aswad Insurance Agency has served Western New York since 1978, offering personalized insurance solutions tailored to individual and business needs. As a family-owned, locally operated firm, we prioritize transparency, integrity, and customer-centric service. Our team of experienced brokers works with multiple carriers to secure competitive rates while ensuring comprehensive coverage for autos, homes, businesses, and specialty vehicles. We pride ourselves on simplifying insurance through clear communication, jargon-free explanations, and dedicated support throughout the policy lifecycle. With over four decades of industry expertise, we combine deep local knowledge with a commitment to community service, treating every client like family.

Our partnership with ABH Insurance Solutions expands our access to products and resources, enabling us to deliver exceptional value. From initial consultation to claims resolution, we emphasize education, proactive guidance, and long-term trust. Our mission remains unchanged: protect clients' most valuable assets while maintaining the highest ethical standards. This enduring philosophy has earned us generations of loyal customers and a reputation as a reliable, community-focused agency.
Services
Personal Insurance Business Insurance Auto Insurance Home Insurance Life Insurance Boat Insurance RV Insurance ATV Insurance Event Insurance Workers' Compensation
Details
  • Year established: 1978
Highlights and features
  • Family-owned agency serving Western NY since 1978
  • Personalized service with licensed insurance experts
  • Access to multiple carriers for competitive rates
  • Community-focused approach treating clients like family
  • 40+ years of combined industry experience
Services
Personal Insurance
We provide comprehensive personal insurance solutions protecting autos, homes, boats, RVs, and life assets. Our brokers tailor policies to individual needs while securing competitive rates from multiple carriers. With clear explanations and ongoing support, we ensure clients understand their coverage and receive prompt claims assistance. Our approach combines personalized service with decades of industry expertise.
Business Insurance
Our business insurance solutions protect diverse commercial operations through customized policies. We offer business owner's policies, workers' compensation, general liability, and commercial auto coverage. By understanding each client's unique risks, we create comprehensive protection plans that safeguard assets, employees, and operations while maintaining cost-effectiveness through carrier partnerships.
Auto Insurance
We offer auto insurance for standard vehicles, collector cars, motorcycles, and specialty vehicles. Our brokers help clients navigate coverage options to protect against accidents, theft, and liability claims. With access to multiple carriers, we find policies balancing protection and affordability while providing claims support and policy education.
Home Insurance
Our home insurance policies protect primary residences and investment properties against common risks. We help clients understand coverage limits, deductibles, and endorsements while offering competitive rates through carrier partnerships. Our team provides personalized guidance to ensure adequate protection for one of life's most valuable assets.
Life Insurance
We offer life insurance solutions providing financial security for families and dependents. Our brokers explain term and permanent policy options, helping clients choose coverage matching their needs and budget. We simplify complex products while ensuring clients understand policy terms and long-term benefits.
People
Paul Aswad
Licensed Broker, Owner
Paul founded the agency in 1978 after starting his career with Nationwide Insurance. He has dedicated over four decades to serving Western NY residents while actively participating in community organizations like the Pendleton Lions Club. He now focuses on mentoring the next generation of brokers.
Alexandria Aswad
Licensed Broker
Alexandria brings extensive experience from both the insurance industry and ten years in customer service roles. As Paul's daughter, she grew up immersed in insurance operations and is transitioning into leadership while maintaining the agency's legacy of personalized service.
Jamie Burnside
Licensed Broker
Jamie joined the team in 2022 with a strong background in client relations. A Western NY native, she combines industry knowledge with community focus to help clients navigate insurance needs while maintaining the agency's commitment to exceptional service.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, life, boat, RV, ATV) and business insurance (BOP, workers' comp, liability, commercial auto).
How do you find competitive insurance rates?
As independent brokers, we partner with multiple carriers to shop for coverage matching your needs and budget.
Do you offer business insurance for small businesses?
Yes, we provide tailored business owner's policies and specialized coverage for small businesses in various industries.
Are you a local insurance agency?
Yes, we're family-owned and have served Western New York since 1978 with deep community ties.