Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Partner in Orchard Park, NY
Founded in 1966, Insurance Service of WNY has been a trusted family-owned insurance agency serving Western New York for over five decades. We relocated to Orchard Park in 1972, establishing a strong community presence while expanding our reach through affiliation with The Northwoods Group in 1998. This partnership provides access to over 30 national and regional carriers, ensuring comprehensive coverage options for both personal and commercial clients. Our experienced team combines personalized service with professional expertise, offering tailored insurance solutions for automobiles, homes, businesses, and specialty assets.With conveniently located offices across WNY, including Dunkirk, Rochester, and Binghamton, we maintain a commitment to exceptional claims handling and customer support. Our agency prides itself on balancing the personal touch of a local broker with the resources needed to service complex commercial accounts, maintaining transparency and integrity in all client interactions.
Services
Personal Insurance
Business Insurance
Auto Insurance
Homeowners Insurance
Commercial Insurance
Details
- Year established: 1966
Highlights and features
- We offer over 50 years of local insurance expertise in Western New York
- Our affiliation with The Northwoods Group provides access to 30+ carriers
- Experienced staff with combined 100+ years in commercial insurance
- 24/7 claims service with dedicated representatives available after hours
- Personalized policy adjustments without waiting for agent availability
Services
Personal Insurance
We provide comprehensive personal insurance solutions tailored to individual needs. Our offerings include automobile, homeowners, condominium, watercraft, and specialty coverage for valuable assets. With access to multiple carriers, we help clients find optimal protection for their unique circumstances. Our experienced team develops personalized insurance programs that adapt to changing life situations while maintaining competitive pricing.
Business Insurance
Our business insurance services protect commercial enterprises of all sizes. We offer property, liability, cyber, and workers' compensation coverage tailored to specific industries including retail, restaurants, construction, and manufacturing. With over 100 combined years of commercial experience, our licensed professionals create customized risk management plans to safeguard business assets and ensure continuity after claims.
Auto Insurance
We provide auto insurance solutions for standard vehicles, classic cars, and specialty automobiles. Our services include coverage for drivers with varying credit histories and driving records. We offer policies from more than 20 insurance providers, ensuring competitive rates for families, young drivers, and individuals seeking comprehensive protection for their vehicles.
Homeowners Insurance
Our homeowners insurance protects various property types across New York State. We offer traditional homeowner policies, landlord packages, condo/townhouse coverage, and renters insurance. Our team helps clients understand policy details and select appropriate coverage levels while providing guidance on risk mitigation for their residential properties.
Commercial Insurance
We specialize in commercial insurance solutions for businesses facing complex risk scenarios. Our services include property damage protection, liability coverage, and business interruption insurance. With expertise in multiple industries, we help businesses develop comprehensive insurance programs that address specific operational risks while ensuring compliance with regulatory requirements.
People
Herman Sapio
Founder
Established Insurance Service of WNY in Buffalo in 1966, relocating to Orchard Park in 1972. Built the agency's reputation for personalized service while expanding its capabilities through strategic affiliations like The Northwoods Group in 1998.
Questions
What insurance products do you offer?
We provide personal insurance (auto, home, specialty) and business insurance (property, liability, cyber) with coverage options from 30+ carriers across Western New York.
Do you offer 24/7 claims service?
Yes, we provide 24/7 access to claims representatives through our dedicated claims unit for emergencies outside regular business hours.
Can I modify my policy directly?
Yes, you can make policy changes by calling our office directly and speaking with our experienced service staff during business hours.
What areas do you serve?
We serve Western New York with offices in Orchard Park, Dunkirk, Rochester, and Binghamton, providing coverage across the entire state.
How do you help find competitive rates?
As an independent agency with 30+ carrier relationships, we compare multiple options to find you optimal coverage at competitive rates.
