Business Details
45 Years
experience
Your Trusted Insurance Partner in Charleston, WV
Ellis Insurance Agency has served Charleston, WV, and the broader West Virginia region since 1981 as a second-generation, family-owned independent insurance agency. Our independence allows us to prioritize client needs by offering coverage options from multiple reputable insurers, ensuring competitive pricing and tailored service. We focus on delivering friendly, accessible customer support while maintaining a commitment to honesty and integrity.With decades of experience, we specialize in personal and business insurance solutions, including home, auto, life, and commercial policies. Our community-centered approach emphasizes client satisfaction, proactive risk management education, and 24/7 accessibility through our online client center. We pride ourselves on being a trusted local resource for comprehensive insurance protection.
Services
Home Insurance
Auto Insurance
Individual Life Insurance
Motorcycle Insurance
Condo Insurance
Business Owners Insurance
General Liability Insurance
Commercial Umbrella Insurance
Contractor Insurance
Manufacturer Insurance
Details
- Year established: 1981
Highlights and features
- We give back to our community and support local charities.
- We exceed expectations with personalized insurance solutions.
- Our experienced agents provide expert coverage guidance.
- As an independent agency, we offer diverse carrier options.
- 24/7 client center for policy management and claims support.
What people say
Amazing service
Friendly staff
Excellent communication
Knowledgeable team
Dedicated support
Services
Home Insurance
Our home insurance policies protect against property damage, personal liability, and additional living expenses from covered events. We offer replacement cost coverage, scheduled valuables protection, and flood insurance options. Clients benefit from personalized risk assessments and guidance on meeting state-specific requirements.
Commercial Umbrella Insurance
Commercial umbrella policies provide excess liability coverage beyond standard business insurance limits. This protection extends to general liability, auto, and property policies, safeguarding assets against catastrophic claims. Our agents help businesses determine appropriate coverage levels based on industry risk profiles.
Auto Insurance
We offer comprehensive auto insurance solutions including liability, collision, and uninsured motorist coverage. Policyholders receive personalized recommendations for classic cars, high-value vehicles, and specialized equipment. Our comparative market analysis ensures competitive rates while maintaining adequate protection levels.
Business Owners Insurance
Business owners policies combine property, liability, and business interruption coverage into a single solution. We tailor packages for contractors, manufacturers, and service providers, including industry-specific endorsements for equipment breakdowns, cyber liability, and supply chain disruptions.
Life Insurance
We provide term and permanent life insurance solutions to protect families and business interests. Our agents explain policy features like cash value accumulation, accelerated death benefits, and conversion options. Clients receive comparative analyses to select coverage matching their financial goals.
Questions
How does Ellis Insurance Agency help find the right coverage?
As an independent agency, we compare policies from multiple carriers to find customized solutions that balance coverage needs with budget considerations.
What personal insurance services do you offer?
We provide home, auto, motorcycle, condo, life insurance, and specialized coverage for collector vehicles and valuable possessions.
How do I file a claim with Ellis Insurance Agency?
Report claims through our 24/7 client center or contact our office directly for immediate assistance with the claims submission process.
Do you offer business insurance solutions?
Yes, we provide business owners policies, general liability, commercial umbrella, contractor insurance, and industry-specific coverage for manufacturers and service providers.
What areas do you serve?
We primarily serve West Virginia and also provide coverage in Ohio, Kentucky, Tennessee, Pennsylvania, and the Carolinas.
How can I manage my policy online?
Our 24/7 client center allows policyholders to make payments, request documents, update information, and access insurance ID cards at any time.
