Business Details
9 Years
experience
Emergency
services
Your Local Odessa Insurance Experts
Since 2007, our agency has dedicated itself to providing comprehensive insurance solutions tailored to individual and business needs. We opened our Odessa office in 2017, combining over 17 years of industry experience with personalized service. Our team prioritizes customer relationships, offering 24/7 availability through phone, text, email, or in-person visits. We pride ourselves on transparency, competitive pricing, and proactive risk management guidance.With a focus on community, we strive to make insurance decisions straightforward while maintaining a welcoming, family-like environment. Our commitment extends beyond policieswe aim to be lifelong partners in protecting what matters most to our clients.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Renters Insurance
Condo Insurance
Personal Articles Insurance
Health Insurance
Boat Insurance
Recreational Vehicles Insurance
Details
- Year established: 2017
Highlights and features
- We offer 24/7 availability for emergencies and consultations.
- Our team provides personalized insurance solutions tailored to client needs.
- We combine 17+ years of experience with State Farm's industry expertise.
- We guarantee transparent communication and no hidden fees.
- Our office maintains a 4.9/5 Google rating from 337+ verified reviews.
What people say
Flawless Service
Very helpful staff
Saved me money
Quick claim resolution
Personalized attention
Services
Auto Insurance
Our auto insurance policies protect drivers with customizable coverage options, including liability, collision, and comprehensive protection. We help clients navigate state requirements while offering discounts for safe driving, multi-policy bundling, and telematics programs. With 24/7 claims support and rental car assistance, we ensure minimal disruption after accidents.
Homeowners Insurance
We provide comprehensive homeowners insurance covering structural damage, personal belongings, and liability risks. Our policies include options for flood, earthquake, and high-value item coverage. Clients benefit from risk assessment tools and rebuilding cost calculators to ensure adequate protection for their primary asset.
Business Insurance
Our business insurance solutions protect companies with general liability, property, and workers' compensation coverage. We specialize in creating bundled packages for small businesses, including cyber liability and business interruption insurance. Clients receive personalized risk assessments and claims advocacy to minimize operational disruptions.
Life Insurance
We offer term and whole life insurance options to secure financial futures for families and businesses. Our agents provide needs analysis to determine appropriate coverage amounts and policy structures. Clients gain access to competitive rates through our partnerships with State Farm's life insurance divisions.
Renters Insurance
Our renters insurance policies protect personal belongings and liability risks for tenants. Coverage includes theft, water damage, and temporary living expenses during displacement. We offer affordable rates with optional endorsements for high-value items and identity theft protection.
People
Crystal Johnson
Agent
Licensed agent with 17 years of State Farm experience, operating her Odessa office since 2017. Specializes in personalized insurance solutions while maintaining 4.9/5 customer satisfaction. Leads a team focused on community engagement and proactive risk management.
Oralia Huerta
Life Insurance Representative
Joined the team in 2022 with a banking background transitioning to insurance expertise. Focuses on life insurance solutions while leveraging customer service skills developed through raising three children and community involvement.
Questions
What insurance products do you offer?
We provide auto, home, life, business, renters, condo, boat, and recreational vehicle insurance, along with health coverage and annuity options.
How can I get a personalized quote?
Contact us via phone, text, or email with your insurance needs, or use our online quote tool to receive customized coverage options and pricing.
Do you offer 24/7 claims support?
Yes, our team provides round-the-clock claims assistance with direct contact to our licensed representatives for urgent situations.
Are there discounts available for bundling policies?
We offer significant savings for bundling multiple insurance products, with personalized discount evaluations during your initial consultation.
How do you handle claims processing?
Our streamlined claims process includes immediate incident reporting, dedicated adjuster assignment, and rental car coordination when applicable.
Can I manage policies online?
Yes, State Farm's mobile app and online portal allow policy management, payments, ID card access, and direct communication with our office.
