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Your Trusted Insurance Partner in Reno, NV
Jim Tatro has served Northern Nevada for over 18 years as a State Farm agency, combining deep local knowledge with personalized insurance solutions. Our approach centers on 'karma applied to business'helping clients understand their current needs, define their goals, and craft tailored insurance programs at competitive prices. With over 34 years of insurance expertise, we specialize in auto, home, life, health, and pet insurance while maintaining strong community ties through our Reno-based team. Our commitment extends beyond policies, focusing on building long-term relationships rooted in trust and transparency.

As lifelong Nevadans, we understand regional needs and leverage our University of Nevada-Reno education to serve both individuals and businesses. Our team's dedication to customer service is reflected in our 4.8/5 Google rating from 116 reviews, demonstrating our consistent ability to meet client expectations. We operate with a family-first mentality, supported by our rescue dog Bukowski who occasionally joins us in the office. This unique blend of professional expertise and personal touch ensures clients receive both comprehensive coverage and exceptional service.
Services
Auto Insurance Homeowners Insurance Life Insurance Business Insurance Pet Insurance
Highlights and features
  • 34+ years of insurance expertise with State Farm affiliation
  • Personalized insurance programs tailored to individual needs
  • Deep Northern Nevada roots with local market expertise
  • 24/7 availability for emergency insurance needs
  • Family-owned agency with community-focused values
What people say
Fast response times Personalized service approach Knowledgeable staff Competitive pricing Excellent claims support
Services
Auto Insurance
Our auto insurance policies protect vehicles against accidents, theft, and damage while offering customizable coverage options. We help clients in Reno and Northern Nevada secure competitive rates through personalized price plans that consider driving history, vehicle type, and specific coverage needs. With 24/7 claims support and experienced guidance, we ensure policyholders receive comprehensive protection that aligns with their lifestyle and budget.
Homeowners Insurance
Homeowners insurance solutions safeguard residences against fire, natural disasters, and liability claims while covering personal belongings. Our Reno-based team assists clients in selecting appropriate coverage limits based on property value and regional risks. We provide policy management services that include coverage reviews, claims assistance, and recommendations for risk mitigation strategies specific to Northern Nevada's climate and housing market.
Life Insurance
Life insurance products create financial protection for families and dependents through term and whole life policies. We help clients understand policy options, determine appropriate coverage amounts, and implement estate planning strategies. Our services include policy reviews, beneficiary management, and guidance on incorporating life insurance into broader financial plans for Northern Nevada residents.
Business Insurance
Business insurance programs protect companies against liability claims, property damage, and operational disruptions. We offer tailored solutions for Reno-area businesses including general liability, commercial property, and business interruption coverage. Our services include risk assessments, policy customization, and claims support to help local businesses maintain continuity and financial stability.
Pet Insurance
Pet insurance plans cover veterinary expenses for accidents, illnesses, and routine care. We provide policy comparisons, coverage recommendations, and enrollment assistance for pet owners in Northern Nevada. Our services include explaining policy limitations, helping with claims submission, and ensuring clients understand coverage options that match their pets' specific needs and health conditions.
People
Jim Tatro
Owner/Agent
With 34+ years in insurance and 18+ years as a State Farm agent, Jim leads our Reno office. A University of Nevada-Reno alumnus, he combines local expertise with personalized service. Jim's commitment to 'karma applied to business' guides his approach to client relationships.
Questions
What insurance products do you specialize in?
We specialize in auto, homeowners, life, health, pet, and business insurance with additional services including annuities and investment products through State Farm partnerships.
Do you offer 24/7 insurance support?
Yes, we provide 24/7 availability for claims reporting and emergency insurance needs through our phone and text services.
How can I get a personalized insurance quote?
Contact our Reno office directly to discuss your specific needs and receive a customized insurance quote tailored to your situation.
Do you serve commercial clients?
Yes, we offer comprehensive business insurance solutions for Reno-area companies including liability coverage and commercial property protection.
What makes your agency different?
Our 'karma applied to business' approach combines decades of experience with personalized service and deep Northern Nevada expertise.
Can you help with policy changes?
Yes, our team assists with policy modifications and coverage adjustments during regular business hours or by appointment.