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Your Trusted Insurance Partner in Mobile, AL
Roger Shoultz has served the Mobile and Baldwin County communities for 47 years, offering comprehensive insurance solutions tailored to individual and business needs. Our team of licensed professionals specializes in auto, homeowners, life, health, and commercial insurance, ensuring clients receive personalized coverage and exceptional service. With a focus on community support, we provide free notary services, host annual toy drives, and collaborate with local fire departments to promote safety. Our office operates with a family-oriented approach, prioritizing transparency, reliability, and customer satisfaction.

Clients benefit from 24/7 accessibility through phone, email, text, and a secure drop box. Our combined team experience exceeds 35 years, ensuring expertise in navigating complex insurance requirements. We pride ourselves on treating every client like family, offering flexible appointment times and clear explanations of policy details. As a trusted State Farm representative, we emphasize financial security and peace of mind for all policyholders.
Services
Auto Insurance Homeowners Insurance Life Insurance Business Owners Insurance Pet Insurance Renters Insurance Commercial Insurance Boat Insurance
Highlights and features
  • 47 years of experience serving Mobile and Baldwin County
  • Licensed team with combined 35+ years of insurance expertise
  • 24/7 secure drop box for policyholder convenience
  • Free notary services for all customers
  • Active community involvement and local partnerships
What people say
Great customer service Knowledgeable team Free notary service Community involvement Personalized assistance
Services
Auto Insurance
Auto insurance protects drivers against financial loss from accidents, theft, or damage. We offer liability coverage, collision protection, and uninsured motorist policies tailored to individual driving records and vehicle types. Our team explains deductible options and discount opportunities for safe drivers, bundling, and multi-policy holders.
Homeowners Insurance
Homeowners insurance covers structural damage, personal belongings, and liability claims. Policies include protection against fire, storms, and vandalism, with customizable coverage for high-value items. We help clients understand replacement cost vs. actual cash value and recommend appropriate liability limits.
Life Insurance
Life insurance provides financial support for beneficiaries upon policyholder death. We offer term life policies for temporary needs and permanent options with cash value accumulation. Our agents explain premium structures, death benefit options, and underwriting requirements for different health profiles.
Business Owners Insurance
Business owners insurance combines property, liability, and business interruption coverage. Policies protect against equipment damage, client injury claims, and income loss during disruptions. We assess industry-specific risks and recommend appropriate limits for small business operations in Mobile and Baldwin County.
Pet Insurance
Pet insurance covers veterinary expenses for accidents, illnesses, and chronic conditions. We explain coverage tiers, reimbursement models, and pre-existing condition limitations. Policies help manage unexpected medical costs while ensuring pets receive necessary treatments without financial strain.
People
Roger Shoultz
Insurance Agent
With 47 years of experience, Roger Shoultz leads the Mobile office, combining industry expertise with community-focused service. He oversees policy consultations and ensures team adherence to State Farm standards.
Lacey Storer
Office Manager
Licensed in multiple insurance lines since 2019, Lacey manages daily operations and ensures client policy understanding. She serves as a Notary Public for Alabama residents.
Rachel White
Insurance Account Representative
Rachel specializes in auto and home insurance, building client relationships since 2016. She holds property and casualty licenses and provides Notary services.
Lauren Parkhurst
Insurance Account Representative
Lauren focuses on auto and renters insurance, leveraging her 2021 licensing and mechanical engineering studies to solve client coverage challenges.
Chancery Waters
Insurance Account Representative
Licensed in life, health, and property insurance, Chancery assists with comprehensive coverage needs after returning from parental leave in 2024.
Questions
What insurance products do you offer?
We provide auto, homeowners, life, health, pet, boat, and business insurance, along with bonds and recreational vehicle coverage.
How can I get a personalized quote?
Contact us via phone, email, or our website to discuss your needs and receive a customized insurance plan.
Are you available outside regular business hours?
Yes, we offer appointments before/after hours and 24/7 communication through phone, text, and secure drop box.
Do you provide community support?
We host annual toy drives, partner with fire departments for safety education, and support local sports organizations.
How do I file a claim?
Visit our website to start a claim or contact our office directly for step-by-step assistance with documentation.