Business Details
18 Years
experience
Emergency
services
Your Trusted Insurance Partner in Columbia, SC
Amy Masincupp has served Columbia, SC and surrounding areas since 2008, offering comprehensive insurance solutions tailored to individual and business needs. With over 22 years of experience in the insurance industry, our team prioritizes personalized service, community engagement, and expert guidance to protect what matters most to our clients. We specialize in auto, home, life, business, and pet insurance, alongside financial services, while maintaining a commitment to transparency, local market knowledge, and 24/7 customer support. Our dedication to excellence has earned recognition through awards such as the Small Business of Irmo/Columbia Award and qualifications within State Farm's elite programs. 
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Motorcycle Insurance
Details
- Year established: 2008
Highlights and features
- We offer 22 years of insurance expertise and local market knowledge in Columbia, SC.
- Our team provides 24/7 customer service for urgent insurance needs.
- We specialize in personalized policy adjustments for life changes and seasonal risks.
- Our office holds State Farm Chairman Circle recognition for service excellence.
- We combine community involvement with tailored insurance solutions for residents and businesses.
What people say
Excellent team
Prompt service
Knowledgeable staff
Personalized solutions
Community involvement
Services
Auto Insurance
Our auto insurance policies protect against accidents, theft, and weather-related damages while offering discounts for safe driving and bundling. We provide 24/7 claims support and personalized rate adjustments based on driving history and vehicle type. Clients benefit from tailored coverage options that adapt to changing needs like new drivers or relocated households.
Homeowners Insurance
We offer comprehensive homeowners insurance covering structural damage, personal belongings, and liability risks. Policies include seasonal storm protection and holiday season enhancements for increased property security. Our team assists with policy updates for renovations, new purchases, or changes in occupancy status to maintain optimal coverage.
Life Insurance
Our life insurance solutions provide financial protection for families through term and whole life policies. We specialize in creating customized plans that align with long-term financial goals and changing life circumstances. Clients receive detailed guidance on beneficiary designations, premium structures, and policy adjustments for major life events.
Business Insurance
Business insurance packages protect against property damage, liability claims, and operational disruptions. We serve local entrepreneurs with tailored policies covering fleet vehicles, office spaces, and specialized equipment. Our services include risk assessment consultations and policy adjustments for business expansions or industry-specific requirements.
Pet Insurance
Pet insurance plans cover veterinary expenses for accidents, illnesses, and chronic conditions. We offer flexible coverage options that accommodate different breeds, ages, and pre-existing conditions. Clients receive support with policy selection based on their pets' health history and specific care needs while maintaining coordination with local veterinary providers.
People
Amy Masincupp
Agent
With 22 years of State Farm experience since opening her Columbia office in 2008, Amy specializes in personalized insurance solutions. She holds a Business Administration degree from Columbia College and actively supports local organizations like Northwest YoungLife and Shriners. Recognized as a State Farm Chairman Circle qualifier and Small Business Award winner, she focuses on community-driven service.
Shelby Padgett
Multiple Line Representative
Shelby has served the team since 2008 with 15 years of insurance expertise, specializing in life, health, and commercial policies. A South Carolina Notary Public, she assists clients with marketplace purchases and personal insurance needs while balancing family life in Lexington with her husband and two daughters.
Cristina Walls
Insurance Account Representative
Cristina transitioned from food service to insurance in 2022, developing customer service expertise through home claims processing. She resides in Irmo with her son and focuses on creating positive client experiences through attentive policy management and clear communication about coverage options.
Casey Mehaffey
Multiple Line Representative
Casey brings eight years of insurance experience from Charleston, WV, specializing in home, auto, life, and health policies. His relocation to Columbia allowed him to leverage his adaptable personality for client comfort, while enjoying family time with his three dogs and maintaining strong community connections.
Lee Masincupp
Multiple Line Representative
Lee transitioned from 13 years in foodservice management after graduating from Francis Marion University in 2016. As part of the Agent Aspirant Program, he focuses on home and auto insurance while actively participating in local church activities and family sports engagements with his son.
Questions
What insurance products do you offer?
We provide auto, home, life, business, pet, renters, condo, and motorcycle insurance alongside financial services.
Do you serve areas outside Columbia?
Yes, we cover Irmo, Lexington, West Columbia, Cayce, and Chapin residents and businesses.
Can I get 24/7 claims assistance?
Our office offers 24/7 customer service for urgent claims and policy inquiries.
How do I file an insurance claim?
Visit our website, call (803) 772-5554, or visit our Columbia office at 612 St Andrews Rd Suite 4.
Are there discounts available?
We offer bundling discounts, safe driving rewards, and personalized rate adjustments based on individual circumstances.
Do you provide commercial insurance?
Yes, our business insurance covers fleet vehicles, office spaces, and specialized equipment for local entrepreneurs.
