Business Details
Emergency
services
Your Trusted Insurance Partner in Durham, NC
For over a decade, we have proudly served Durham, North Carolina, and surrounding areas with personalized insurance options and exceptional service. Our team is dedicated to helping clients protect what matters most through comprehensive coverage solutions while maintaining a commitment to community engagement and professional excellence. With a focus on accessibility and simplicity, we provide tailored insurance services for individuals, families, and businesses across the region.Our expertise spans auto, home, life, and specialty insurance products, supported by industry-recognized designations and a deep understanding of local market needs. We prioritize transparent communication, proactive risk management, and ongoing client education to build lasting relationships grounded in trust and reliability.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Renters Insurance
Business Insurance
Pet Insurance
Condo Insurance
Motorcycle Insurance
Boat Insurance
Rec Vehicles Insurance
Highlights and features
- We offer over a decade of experience in personalized insurance solutions
- Our team provides 24/7 personalized customer support
- We specialize in local market risk management strategies
- Our agents hold advanced financial services designations
- We combine national insurance resources with local expertise
Associations and certifications
- ChFC
- RICP
What people say
Excellent service
Knowledgeable professionals
Responsive team
Competitive rates
Stress-free process
Services
Auto Insurance
State Farm Auto Insurance protects drivers with comprehensive coverage options for personal and commercial vehicles. Our policies include liability protection, collision coverage, and roadside assistance tailored to individual driving needs. With flexible payment plans and claims support available 24/7, we help drivers in Durham and surrounding areas maintain compliance while protecting their investments.
Homeowners Insurance
Our Homeowners Insurance provides protection against fire, theft, and natural disasters for primary residences and investment properties. Coverage includes structural protection, personal belongings, and liability safeguards. We offer customizable policies for traditional homes, condos, and rental properties across the Triangle region.
Life Insurance
State Farm Life Insurance solutions help families secure their financial future through term and whole life policies. We assist clients in creating legacy plans, covering final expenses, and establishing educational funds. Our agents provide clear policy explanations and help determine appropriate coverage amounts based on individual circumstances.
Business Insurance
Business Insurance policies protect local enterprises from operational risks including property damage, liability claims, and business interruption. We offer customized coverage for small businesses, professional offices, and commercial properties in Durham and surrounding communities. Our solutions help safeguard assets while supporting business continuity.
Pet Insurance
Pet Insurance plans help cover veterinary expenses for dogs and cats, including accident and illness treatments. We provide policy options with varying coverage levels to suit different breeds and age groups. Our team explains policy details including pre-existing condition limitations and reimbursement structures.
People
James Zewe
Agent
With ChFC and RICP designations, James brings over a decade of State Farm experience to Durham. A St. Bonaventure and Canisius graduate, he focuses on personalized insurance solutions while supporting local initiatives like The Produce Project.
Wendy Sites
Office Manager
Licensed agent Wendy Sites specializes in auto, home, and renters insurance. Known for her customer service excellence, she assists Durham-area clients with policy management and claims processing while supporting local sports teams.
Peggy Keller
Customer Care Manager
Peggy Keller handles life insurance policies and billing services with a welcoming approach. Her 20+ years in insurance customer service benefit clients in Durham, Chapel Hill, and Raleigh through personalized policy support.
Josh Mizelle
Account Manager
Licensed agent Josh Mizelle specializes in auto and home insurance solutions. Recognized for his responsive service, he helps clients in the Research Triangle Park area obtain competitive coverage options with clear policy explanations.
Benjamin Nelson
Insurance Representative
Multi-line insurance expert Benjamin Nelson assists with comprehensive coverage solutions. His expertise spans property, casualty, and specialty insurance products for individuals and businesses in the Durham metropolitan area.
Questions
What insurance products do you offer?
We provide auto, home, life, renters, condo, business, pet, motorcycle, boat, and recreational vehicle insurance policies through State Farm.
Do you serve areas outside Durham?
Yes, we serve Raleigh, Chapel Hill, Cary, Apex, Pittsboro, and surrounding communities in North Carolina.
Are you available after business hours?
Our team offers 24/7 support by phone or text for emergencies and policy inquiries.
How can I file a claim?
File claims through our website, mobile app, or by calling our office directly at (919) 489-0804.
Do you offer virtual consultations?
Yes, we provide virtual meetings via Zoom or phone for policy reviews and new coverage discussions.
What payment options are available?
Payment methods include online transactions, automatic withdrawals, and in-office payments during business hours.
