Business Details
47 Years
experience
Specialty Insurance Solutions for the Pacific Northwest
Red Shield Insurance has been a trusted provider of specialty insurance solutions since 1979. Founded in Portland, Oregon, we serve the Pacific Northwest with a regional focus that enables personalized service and deep market understanding. Our team of seasoned professionals maintains an 'A' (Excellent) rating from A.M. Best through conservative underwriting practices and strong financial stewardship. We specialize in commercial property, liability, inland marine, floating property, and yacht insurance, among other niche products. Our commitment to innovation is demonstrated through tailored coverage options for unique risks like food carts, mobile home parks, and service contractors.With decades of experience and a dedication to ethical standards, we provide responsive claims handling and underwriting expertise that prioritizes client needs. Our regional ownership structure allows for agile decision-making while maintaining strict loss ratio controls. Through strategic reinsurance partnerships, we deliver consistent product availability and competitive pricing across our service areas in California, Idaho, Oregon, Utah, and Washington.
Services
Commercial Property Liability
Service Contractors Insurance
Inland Marine
Floating Property Insurance
Yacht Insurance
Food Cart Coverage
Mobile Home Park Program
Details
- Year established: 1979
Highlights and features
- Established in 1979 with continuous 'A' (Excellent) rating from A.M. Best
- Regionally owned and managed with Pacific Northwest market expertise
- Specialized underwriting for unique risks like floating properties and food carts
- Personalized service through local independent agents and underwriters
- Strong financial position with combined loss ratios consistently below 100%
Associations and certifications
- A.M. Best
Services
Commercial Property Liability
We provide comprehensive commercial property and liability coverage for small to mid-sized businesses across the Pacific Northwest. Our policies protect against property damage, business interruption, and third-party liability claims. With local underwriting expertise and flexible policy terms, we serve diverse industries including convenience stores, specialty contractors, and mobile home parks.
Floating Property Insurance
Our specialized floating property insurance covers homes, boathouses, and dock systems on waterways throughout the region. Policies include replacement cost coverage for structures, personal property protection, and unique perils like marine mammal damage. We insure both newer and older floating homes with customized solutions for rental properties and historic structures.
Yacht Insurance
Yacht Shield offers all-risk coverage for private pleasure yachts 27-65 feet in length. Our policies include agreed value settlement, pollution liability, and towing coverage. With optional enhancements for live-aboard endorsements and special trips, we provide tailored marine insurance through experienced local underwriters and claims specialists.
Food Cart Coverage
We insure both mobile and fixed-location food carts with comprehensive inland marine and general liability packages. Coverage includes equipment protection, income continuation, and specialized endorsements for theft of money, food spoilage, and fire extinguisher recharge. Our minimum policy premium starts at $450 with no deductible requirements.
Mobile Home Park Program
Our specialized program covers mobile home parks with clubhouse facilities through enhanced package policies. Features include business income coverage without coinsurance requirements, abandoned home removal expense, and perimeter extension protection. We offer replacement cost valuation and special endorsements for park-owned rental units across the western United States.
People
Christopher Jones
President
Christopher Jones leads Red Shield Insurance with over 30 years of industry experience. He oversees strategic direction and corporate governance while maintaining active involvement in underwriting decisions and agent relations.
Carol Moseley
VP of Operations
Carol Moseley manages daily operations with a focus on process optimization and customer service excellence. She has implemented efficiency improvements across claims handling and policy administration systems during her 15-year tenure.
Kevin Tufts
VP of Underwriting
Kevin Tufts directs underwriting operations with expertise in specialty risk assessment. He has developed many of the company's unique appetite guidelines for commercial property and marine exposures over his 20-year career.
Tony Gonzalez
VP of Underwriting
Tony Gonzalez specializes in inland marine and contractor risk assessment. He works closely with agents to develop customized coverage solutions for complex exposures while maintaining strict underwriting discipline.
Mary Bertram
Claims Manager
Mary Bertram leads the claims department with emphasis on fair and timely resolution. Her team provides 24/7 support for urgent claims while maintaining personal oversight of complex loss scenarios across all policy types.
Questions
What geographic areas do you serve?
We operate in California (floating property only), Idaho, Oregon, Utah, and Washington with regionally tailored insurance products.
What specialty insurance products do you offer?
Our specialty lines include commercial property, inland marine, floating property insurance, yacht coverage, food cart policies, and mobile home park programs.
How can agents access policy documents?
Agents use our Producer Lounge portal for policy transactions, forms submission, and real-time underwriting support with personalized login credentials.
What payment options are available?
Policyholders can make payments online through our secure portal for policies enrolled in direct bill or installment payment programs.
What underwriting experience do you have?
Our team has specialized expertise in niche markets with combined underwriting experience exceeding 100 years in regional risk assessment.
