Business Details
16 Years
experience
Emergency
services
Your Trusted Insurance Partner in Dover, DE
We are a dedicated insurance agency serving Delaware communities for over 15 years. Our team combines 80 years of collective insurance expertise with personalized service to protect what matters most to our clients. We offer comprehensive coverage options including auto, home, life, business, and specialty insurance products. With multiple office locations and 24/7 accessibility through walk-ins, calls, clicks, and texts, we make insurance solutions convenient and tailored to individual needs. Our commitment extends beyond policies - we actively engage in community service and prioritize building lifelong relationships with our customers. 
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Renters Insurance
Pet Insurance
Boat Insurance
RV Insurance
Health Insurance
Disability Insurance
Details
- Year established: 2010
Highlights and features
- We offer 15+ years of local insurance expertise
- Our team has 80 years of combined insurance experience
- We provide 24/7 service availability for emergencies
- We create personalized insurance solutions for every client
- We maintain multiple convenient office locations across Delaware
What people say
Excellent customer service
Saved me money
Very professional
Prompt assistance
Knowledgeable staff
Services
Auto Insurance
We provide comprehensive auto insurance coverage tailored to individual driving needs. Our policies protect against liability, collision, and comprehensive risks while offering customizable options for specialized vehicles. With expert guidance from our experienced agents, clients receive personalized recommendations that balance protection and affordability. Our 24/7 claims support ensures prompt assistance during emergencies.
Homeowners Insurance
Our homeowners insurance policies protect residential properties against common risks including fire, theft, and natural disasters. We offer customizable coverage options for different property types, including specialized protection for high-value homes. Our experienced team helps clients understand policy details and select appropriate coverage limits based on individual needs and property value.
Life Insurance
We offer various life insurance solutions including term and permanent policies to protect families' financial futures. Our agents help clients determine appropriate coverage amounts based on income replacement needs, outstanding debts, and future expenses. We work with multiple carriers to provide competitive rates and flexible policy options for different life stages.
Business Insurance
Our business insurance solutions protect companies against industry-specific risks with customizable coverage options. We offer general liability, property protection, and specialized policies for different business types. Our experienced commercial insurance team helps businesses in Dover and surrounding areas create comprehensive risk management strategies tailored to their operational needs.
Pet Insurance
We provide pet insurance options that help cover veterinary expenses for accidents, illnesses, and routine care. Our policies offer customizable coverage levels for different pet types and breeds. Our knowledgeable team assists pet owners in selecting appropriate plans that balance comprehensive protection with affordability while considering pre-existing conditions and coverage limitations.
People
Matt Basile
Insurance Agent
With over 15 years serving Delaware communities, Matt Basile leads our agency with a commitment to personalized insurance solutions. As a Delaware native and small business owner, he combines local knowledge with 80 years of collective team experience to protect clients' assets and future.
Jennifer Waski
Team Leader
Jennifer brings over a decade of insurance expertise specializing in life and health insurance. Her personalized approach focuses on understanding clients' unique needs to create tailored protection plans. She builds lasting relationships by making complex insurance concepts accessible and actionable for families and individuals.
Krista Brown
Team Leader
With 14 years of industry experience, Krista specializes in home, auto, and life insurance solutions. Her client-centered approach combines technical expertise with genuine care, helping clients navigate insurance decisions with confidence while maintaining a deep understanding of their personal circumstances.
Fred Waski
Multiple Line Representative
Fred offers eight years of insurance experience focusing on auto, home, and life protection. He prioritizes client education and transparent communication, helping individuals and families understand their coverage options while maintaining a strong commitment to community values and personalized service.
Nicole Gawel
Insurance Account Representative
Nicole has served clients since 2017 with expertise in home, auto, and fire insurance. She emphasizes clear communication and relationship-building while helping clients protect their assets. Her approach combines technical knowledge with a focus on making insurance processes accessible and stress-free for policyholders.
Questions
What insurance products do you offer?
We offer auto, home, life, business, renters, pet, boat, RV, health, and disability insurance, along with financial services and annuities.
How can I get a personalized insurance quote?
Contact us via phone, text, or our website to connect with an agent who will assess your needs and provide customized coverage options.
Do you offer 24/7 insurance support?
Yes, we provide 24-hour emergency assistance and after-hours appointments for urgent insurance needs and claims support.
What areas do you serve?
We serve all of Delaware, plus Maryland and Pennsylvania, with multiple office locations in Dover, Milford, and Camden.
How does the claims process work?
Report claims through our website or contact your agent directly - we provide prompt guidance and support throughout the entire claims process.
Can I manage my policy online?
Yes, our clients can access policy management tools, make payments, and contact their agents through our online customer portal.
