Business Details
Your Trusted Insurance Partner in Fountain Valley
Grace First Insurance Agency has been dedicated to providing personalized insurance solutions for over three decades. Our team of licensed professionals takes the time to understand each client's unique needs, offering tailored policies that ensure comprehensive protection. We prioritize building long-term relationships with our clients, treating them like family while helping them navigate complex insurance decisions. With expertise in auto, home, RV, motorcycle, classic car, boat, and business insurance, we serve individuals and businesses throughout Orange County. Our commitment to exceptional customer service is reflected in our 94% customer retention rate and 1,600+ satisfied policyholders.We work closely with more than 50 insurance carriers to find competitive rates and optimal coverage options for our clients. Our office environment fosters approachability, with clients welcome to visit for consultations over coffee or cookies. We maintain flexibility for remote communication through phone, text, and email to accommodate busy schedules. Our agency's name reflects our Christian values and dedication to placing clients' needs first. Through continuous education and personalized guidance, we empower clients to make informed insurance decisions that protect their assets and future.
Services
Auto Insurance
Home Insurance
Earthquake Insurance
Umbrella Insurance
RV Insurance
Motorcycle Insurance
Classic Car Insurance
Boat Insurance
Business Insurance
Highlights and features
- We offer over 30 years of insurance expertise and personalized service
- Our licensed agents work with 50+ insurance carriers to find best rates
- We provide 24/7 roadside assistance through Mercury's Mechanical Breakdown Protection
- Our 94% customer retention rate demonstrates exceptional service quality
- We offer specialized coverage options including earthquake and flood insurance
What people say
Extremely helpful
Responsive staff
Best rates
Knowledgeable agents
Always available
Services
Auto Insurance
We provide comprehensive auto insurance coverage for personal and commercial vehicles. Our policies include liability protection, collision coverage, and optional roadside assistance. We help clients find competitive rates through our network of 50+ insurance carriers while ensuring adequate protection for their vehicles.
Home Insurance
Our home insurance policies protect residential properties against damage from fire, theft, and natural disasters. Coverage includes dwelling protection, personal property coverage, and liability insurance. We offer specialized earthquake and flood insurance as separate policies to meet California's unique risk requirements.
Business Insurance
We provide tailored insurance solutions for businesses including commercial auto, property, and liability coverage. Our policies protect against risks associated with business operations, equipment damage, and third-party claims. We offer customized plans for various industries throughout Orange County.
Earthquake Insurance
We offer specialized earthquake insurance policies to cover damage from seismic activity. These policies provide financial protection for home and business owners against repair costs following earthquakes, which standard insurance policies typically exclude in California.
Mechanical Breakdown Protection
Our Mercury Mechanical Breakdown Protection plans cover vehicle mechanical and electrical components beyond standard warranties. Benefits include 24/7 roadside assistance, rental car reimbursement, and coverage transferability when selling vehicles, available for new and used cars.
People
Connie Bauman
President and CEO
Licensed insurance agent with 24 years of experience since 1999. Purchased the agency in 2018 after 18 years of employment. Active community member in Fountain Valley Chamber of Commerce and Grace Lutheran Church. Specializes in personalized insurance solutions and client education.
Greg Bauman
Vice President
Joined the agency in 2018 after 40-year auto industry career at Huntington Beach Ford. Licensed insurance agent with expertise in policy analysis and client consultation. Coordinates motorcycle road trips and provides handyman services to neighbors in free time.
Janie Hutto
Customer Service Representative
Serving clients since 2018 with insurance policy support and claims assistance. Focuses on clear communication and expanding insurance knowledge. Enjoys boating, bowling, and social activities with family and friends outside work hours.
Questions
What types of insurance do you offer?
We provide auto, home, RV, motorcycle, classic car, boat, business, umbrella, and earthquake insurance policies tailored to individual and business needs.
Do you offer specialized coverage for California risks?
Yes, we offer earthquake and flood insurance policies specifically designed for California residents to protect against common regional risks.
How can I get roadside assistance?
Our Mercury Mechanical Breakdown Protection plans include 24-hour roadside assistance, rental vehicle help, and tire protection reimbursement.
Do you work with multiple insurance carriers?
We partner with over 50 insurance companies to find competitive rates and customized coverage options for each client's specific needs.
Can I manage my policy remotely?
Yes, we offer phone, text, email, and fax communication options for policy management, claims assistance, and coverage adjustments.
How do you help clients save money?
Our agents analyze each client's situation to identify applicable discounts and regularly review policies to ensure optimal coverage at competitive rates.
