Business Details
20 Years
experience
Emergency
services
Trusted Insurance Solutions in Syracuse, NY
Since 2006, the Matt Roe State Farm Agency State Farm Agency has served the Syracuse community with personalized insurance solutions. Our team brings over 40 years of combined industry experience, specializing in auto, homeowners, life, health, and business insurance tailored to individual needs. We prioritize meaningful conversations and active listening to understand client priorities, offering flexible coverage options for local families, students, and businesses. As lifelong Syracuse residents, we deeply understand neighborhood dynamics and support community milestones like graduations and weddings.Our commitment to the 'Good Neighbor' philosophy ensures reliable protection for policyholders navigating life's adventures, from fall foliage drives to ATV trail rides. With 24/7 availability and virtual meeting options, we combine convenience with expert guidance to deliver trusted insurance services.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Motorcycle Insurance
Health Insurance
Recreational Vehicles Insurance
Details
- Year established: 2006
Highlights and features
- We offer 40+ years of combined insurance expertise in Syracuse neighborhoods
- Our team provides 24/7 personalized customer support via call/text
- We specialize in tailored coverage for local students and families
- Our agents hold active New York state insurance licenses
- We support community events and seasonal lifestyle needs
What people say
Amazing service
Knowledgeable professionals
Prompt responses
Personalized plans
Great value
Services
Auto Insurance
Our auto insurance policies protect drivers across Syracuse with customizable coverage options. We offer competitive rates for standard vehicles, motorcycles, ATVs, and UTVs, including specialized protection for seasonal activities like fall foliage drives. With 24/7 claims support and flexible payment plans, our team ensures comprehensive protection tailored to individual driving habits and budgetary needs.
Homeowners Insurance
We provide tailored homeowners insurance covering Syracuse residences from common risks like fire, theft, and weather damage. Policies include coverage for lake houses, seasonal properties, and standard homes, with optional endorsements for valuable items. Our claims specialists work closely with policyholders to ensure prompt resolution during emergencies like storm damage.
Life Insurance
Our life insurance solutions offer financial protection for families and dependents, including term and permanent policies. We help clients create legacy plans that secure their loved ones' futures while offering flexible premium options. The agency specializes in policies that adapt to life changes like marriage, childbirth, and retirement.
Business Insurance
We design business insurance packages protecting Syracuse companies from liability risks, property damage, and operational disruptions. Services include commercial auto coverage, liability insurance, and specialized policies for local businesses. Our team understands industry-specific needs and offers risk management consultations to safeguard growing enterprises.
Pet Insurance
Our pet insurance plans cover veterinary expenses for accidents, illnesses, and chronic conditions. Policies accommodate various breeds and ages, with options for routine care coverage. We work with local veterinarians to ensure seamless claims processing while providing 24/7 support for pet-related emergencies.
People
Matt Roe
Agent
Licensed agent with NY-LA-991438 and NY-PC-991438 certifications, serving Syracuse since 2006. Specializes in personalized insurance solutions for families and businesses.
Carrie Jaquin-Salisbury
Multiple Line Representative
Licensed NY agent with 11 years' experience in auto, home, health, and life insurance. Recognized for exceptional customer service and policy customization expertise.
Michelle Bartlett
Insurance Professional
Licensed agent since 2019, specializing in automobile, homeowners, life, and commercial insurance. Provides tailored solutions for Syracuse residents and businesses.
Anthony Cerio
Licensed Agent
Experienced insurance professional offering expertise in auto, home, and life coverage. Known for prompt service and clear policy explanations.
Questions
What insurance products do you offer?
We provide auto, homeowners, life, health, pet, business, and recreational vehicle insurance, along with annuities and investment services.
Do you serve areas outside Syracuse?
Yes, we cover Eastwood, Dewitt, Manlius, Fayetteville, East Syracuse, and surrounding communities including Syracuse University.
Can I get 24/7 assistance?
Our team offers 24/7 support via call or text for emergencies and virtual meetings during regular business hours.
How do you handle claims?
We process claims promptly with dedicated specialists, as demonstrated by successful resolutions for property damage and vehicle incidents.
Are there discounts available?
We offer bundling options, safe driving rewards, and personalized pricing plans to help reduce insurance costs.
Do you support local students?
Yes, we provide specialized insurance solutions for students at Syracuse University, LeMoyne College, and Onondaga Community College.