Business Details
25 Years
experience
Your Trusted Insurance Partner in Traverse City, MI
The Scott Tilford has been serving the Traverse City, Michigan community for over two decades. With 24 years of experience, we specialize in delivering tailored insurance solutions across Auto, Homeowners, Life, and Business Insurance. Our team prioritizes personalized service, building trust through comprehensive policy consultations and deep local expertise in Grand Traverse, Leelanau, and Antrim counties.As lifelong residents, we combine community knowledge with a commitment to protecting clients' assets, offering coverage for vehicles, homes, and unique needs like recreational equipment. Our approach emphasizes transparency, customer education, and 24/7 accessibility, ensuring clients receive policies aligned with their budgets and lifestyles.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Motorcycle Insurance
Boat Insurance
Health Insurance
Details
- Year established: 2001
Highlights and features
- We offer 24 years of localized insurance expertise in Grand Traverse County.
- Our team provides personalized policy consultations tailored to individual budgets.
- We specialize in covering recreational assets like boats and motorcycles.
- Our agency maintains a 4.7/5 Google rating from 50+ verified reviews.
- We combine community knowledge with 24/7 client accessibility.
What people say
Exceptional service
Knowledgeable team
Prompt claims handling
Personalized policies
Local expertise
Services
Auto Insurance
Our Auto Insurance policies protect against vehicle damage, liability, and uninsured motorists. We offer customizable coverage options including safe driving discounts, bundling incentives, and protection for specialty vehicles like classic cars. Clients benefit from 24/7 claims support and transparent policy explanations tailored to Michigan's regulatory environment.
Homeowners Insurance
We provide comprehensive Homeowners Insurance covering structural damage, personal belongings, and liability risks. Policies include options for high-value item coverage, natural disaster protection, and premium discounts for security systems. Our team assists with policy customization to match property specifics in Traverse City's diverse neighborhoods.
Life Insurance
Our Life Insurance solutions include term and whole life policies designed to protect families financially. We guide clients through coverage amount calculations, beneficiary designations, and policy riders. Services emphasize long-term financial planning with options for estate protection and income replacement strategies.
Business Insurance
We offer Business Insurance packages covering liability, property damage, and operational risks. Policies protect against disruptions from accidents, lawsuits, or natural disasters. Our expertise includes industry-specific solutions for local Traverse City businesses, with options for cyber liability and workers' compensation integration.
Pet Insurance
Our Pet Insurance plans cover veterinary expenses for accidents, illnesses, and chronic conditions. We provide customizable reimbursement levels, wellness coverage options, and access to nationwide vet networks. The service helps pet owners manage unexpected medical costs while ensuring quality care for their animals.
People
Scott Tilford
Agent
Scott Tilford, a Central Michigan University graduate, has spent his 24-year career in Traverse City specializing in risk management. He actively engages in local outdoor activities and maintains deep community ties through his agency's service-focused approach.
Pam Garrett
Insurance Account Representative
Pam Garrett, with a Bachelors in Land Use Management, brings 16 years of State Farm expertise. She specializes in policy details and client education, leveraging her Grand Traverse Region upbringing to address local insurance needs effectively.
Ryley Bekins
Customer Service Representative
Ryley Bekins holds a Bachelors Degree from Cornerstone University and seven years of insurance experience. She focuses on policy clarifications and claims assistance, combining technical knowledge with Northern Michigan's customer-centric values in her service approach.
Questions
What types of insurance do you offer?
We provide Auto, Homeowners, Life, Business, Pet, Renters, Condo, Motorcycle, Boat, and Health Insurance policies tailored to Michigan residents' needs.
Can I get a customized insurance quote?
Yes, we offer personalized quotes based on your specific needs. Contact us for a comprehensive policy review and tailored coverage options.
Are you available for emergencies?
Our team can be reached 24/7 via call or text for urgent insurance matters and claims assistance.
Do you serve businesses?
Yes, we offer commercial insurance packages protecting Traverse City businesses against liability, property damage, and operational risks.
How do I file a claim?
File claims through our website, mobile app, or by calling our office directly at (231) 938-1640 for immediate assistance.
What discounts are available?
We offer safe driving rewards, multi-policy bundling discounts, and premium reductions for security system installations among other savings opportunities.
