Business Details
50+ Years
experience
Emergency
services
Expert Claims Management Services
Founded in 1973, Acclamation Insurance Management Services (AIMS) has established itself as a premier third-party administrator (TPA) specializing in Loss Portfolio Management. With over 50 years of experience, we deliver comprehensive claims administration and medical cost containment solutions for private and public entities, including self-insured organizations and insurance companies across the continental United States and Hawaii. Our collaborative, communication-driven approach integrates claims examination, hands-on medical case management, and equitable resolution to achieve optimal outcomes for employers and employees. As a family-owned business, we prioritize personalized service, fostering long-term relationships with clients and employees through integrity, responsiveness, and technical expertise. Our team of seasoned professionals, many with decades of tenure at AIMS, employs innovative technology and disciplined service delivery to ensure fiscal accountability while maintaining a commitment to fair compensation and compassionate care.We enhance client value through tailored reporting, 24/7 electronic access to loss portfolios, and proactive strategies to minimize claims costs. Our sister company, Allied Managed Care Inc., provides URAC-accredited medical cost-containment services, further strengthening our ability to control expenses and reduce lost time. Recognized for our low staff turnover and client-centric philosophy, we invest in continuous training and tool development to maintain industry leadership. Our SSAE 18 compliance and URAC accreditation underscore our dedication to quality standards, while our sponsorship of CA Kids Chance and Art for Life reflects our community commitment. Through strategic office locations in California and Hawaii, we ensure effective management of loss portfolios while maintaining a boutique TPA ethos focused on relationship-building and service excellence.
Services
Workers' Compensation
General Liability
Cost Containment
Medical Case Management
Claims Administration
Details
- Year established: 1973
Highlights and features
- We offer 50+ years of specialized experience in claims administration and loss portfolio management.
- Our team provides personalized service through dedicated units and low staff turnover.
- We guarantee 24/7 electronic access to loss portfolios for real-time claim monitoring.
- Our URAC-accredited medical cost-containment programs maximize savings and minimize lost time.
- We maintain SSAE 18 compliance and invest in continuous staff training and technology upgrades.
Associations and certifications
- SSAE 18
- URAC
What people say
Responsive service
Proactive cost management
Long-term relationships
Strong training
Low turnover
Services
Workers' Compensation
Our workers' compensation services combine expert claims examination with compassionate medical case management to balance employee health and employer costs. We implement a defined process for timely payments, litigation management, and alternative dispute resolution while providing 24/7 electronic access to claims data. Our customized programs align with client objectives through detailed case analysis and specialized reporting.
General Liability
General liability services focus on minimizing claim severity through rapid response protocols and strategic reserve planning. We verify coverage, analyze damages, and pursue subrogation opportunities while maintaining continuous communication with all stakeholders. Our approach includes early case disposition strategies and tailored reporting to protect client bottom lines through effective loss control.
Cost Containment
Medical cost containment solutions leverage our sister company Allied Managed Care's URAC-accredited programs to reduce expenses from the claim outset. Through utilization review, nurse case management, and treatment plan execution, we control costs while maintaining care quality. Our multidisciplinary approach combines 50+ years of experience with performance-based goal setting for optimal financial outcomes.
Medical Case Management
Our medical case management integrates with claims administration to ensure appropriate care while controlling costs. Certified professionals develop treatment plans, monitor progress, and coordinate between employers, employees, and providers. This proactive approach reduces lost time and claim duration through evidence-based interventions and continuous quality improvement processes.
Claims Administration
Claims administration services utilize our proprietary Loss Portfolio Management system to deliver comprehensive solutions for workers' compensation and liability claims. We combine technical expertise with customized reporting and 24/7 access to claims databases, supported by experienced administrators with decades of tenure. Our approach emphasizes early intervention, data-driven decision-making, and continuous performance monitoring to optimize outcomes.
People
Kevin G.
Claims Examiner
Dedicated claims examiner focused on responsive service and problem-solving for client and employee benefit. Applies extensive training to deliver personalized solutions while maintaining AIMS' standards of integrity and professionalism.
Louanne N.
Claims Supervisor
Experienced supervisor providing leadership in claims management with emphasis on staff development and client satisfaction. Implements best practices through mentorship and knowledge sharing to maintain AIMS' reputation for excellence.
Angela P.
Claims Examiner
Committed examiner leveraging personalized training to deliver effective client solutions. Demonstrates AIMS' values through professional growth and application of industry best practices in daily operations.
Questions
What makes AIMS different from other TPAs?
Our family-owned structure enables personalized service with low staff turnover, combining 50+ years of experience with innovative technology and a commitment to client partnership.
How does AIMS handle emergency claims?
We provide 24/7 electronic and telephone access with 24-hour contact protocols for all claims, ensuring rapid response and continuous management through dedicated client units.
Do you serve clients outside California?
Yes, we serve clients nationwide with office locations in California and Hawaii, providing comprehensive loss portfolio management across the continental United States.
How do you control medical costs?
Through URAC-accredited utilization review, nurse case management, and treatment plan execution in partnership with Allied Managed Care, focusing on early intervention and performance-based goals.
What industries do you specialize in?
We serve both public and private sector clients including self-insured organizations, with expertise in workers' compensation, general liability, and auto claims management.
How do you ensure service quality?
Through SSAE 18 compliance, continuous staff training, internal performance audits, and maintaining long-term client relationships built on transparency and accountability.
