Business Details
26 Years
experience
Emergency
services
Your Trusted Insurance Partner in Dallas, TX
The Todd Schara has been serving the Oak Cliff and Dallas communities for nearly 25 years. Our family-owned business, rooted in a legacy dating back to 1955, combines over 120 years of collective experience in the insurance industry. We specialize in delivering personalized insurance solutions, including auto, home, life, business, and pet insurance, tailored to meet the unique needs of our clients. Our team, many of whom are lifelong residents of the area, brings deep local knowledge and bilingual expertise to ensure clear communication and trusted service.With a commitment to excellence, we prioritize customer satisfaction, offering virtual and in-person appointments to review insurance and financial service needs. Our dedication to the community is reflected in our responsive support, transparent practices, and a focus on building long-term relationships grounded in trust and reliability.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Boat Insurance
Rental Dwelling Insurance
Personal Articles Insurance
Details
- Year established: 2000
Highlights and features
- We offer 25+ years of localized insurance expertise in Dallas and surrounding areas.
- Our team provides bilingual support in English, Spanish, and Japanese for clear communication.
- Family-owned agency with a legacy of 120+ years in the insurance industry.
- Personalized insurance solutions tailored to individual and business needs.
- Committed to exceptional customer service with a 4.9/5 Google rating from 187 reviews.
What people say
Exceptional insurance service
Bilingual support available
Personalized support tailored to needs
Efficient and friendly team
Great customer service experience
Services
Auto Insurance
Our auto insurance policies protect drivers with customizable coverage options, including liability, collision, and comprehensive protection. We serve Dallas and surrounding areas, offering competitive rates and discounts for safe drivers. With bilingual support and 24/7 claims assistance, we ensure seamless service for all policyholders.
Homeowners Insurance
We provide homeowners insurance covering property damage, liability, and additional living expenses during repairs. Policies are tailored to Dallas-area risks, including severe weather protection. Our team offers bilingual guidance and personalized risk assessments to ensure comprehensive coverage for your home.
Life Insurance
Our life insurance solutions include term and whole life policies designed to secure your family's financial future. We offer bilingual consultations to explain policy details and help clients choose coverage amounts that align with long-term goals, ensuring peace of mind for beneficiaries.
Business Insurance
We specialize in business insurance packages protecting against property damage, liability, and operational disruptions. Services include customized policies for Dallas small businesses, with bilingual support to explain coverage options and risk management strategies tailored to specific industries.
Pet Insurance
Our pet insurance plans cover veterinary expenses for accidents, illnesses, and routine care. We provide bilingual assistance to help pet owners understand policy terms and select coverage that matches their pets' needs, ensuring affordable healthcare options for beloved animals.
People
Todd Schara
Agent
With nearly 25 years leading this Dallas agency, Todd combines family legacy with modern insurance expertise. A former bilingual teacher, he prioritizes personalized service and community engagement, ensuring clients receive tailored coverage solutions.
Steve Schara
Office Manager
Steve brings scientific precision and teaching skills to insurance, offering patient guidance on policies. With a family legacy spanning 70 years in the industry, he ensures clients understand complex coverage options with clarity and care.
Jackie Cervantes
Account Representative
A Dallas native and Japanese language student, Jackie provides bilingual support with a focus on building positive client relationships. Her dedication to personalized service ensures efficient resolution of home and auto insurance needs.
Lorena Munoz
Customer Service Representative
Lorena excels in explaining policy details clearly, helping clients find optimal coverage. Her attentive approach and multilingual capabilities ensure diverse clients feel valued and understood in every interaction.
Claudia Schara
Customer Service Representative
Fluent in Spanish, Claudia leverages her business administration background to deliver personalized support. Her multicultural perspective ensures diverse clients receive tailored insurance solutions that meet their unique needs and preferences.
Questions
What types of insurance do you offer?
We provide auto, home, life, business, pet, renters, condo, and boat insurance, along with specialized coverage like personal articles and rental dwelling policies.
Are your services available in languages other than English?
Yes, our team is bilingual in Spanish and English, with additional Japanese language support available for clients.
Do you serve areas outside Dallas?
We serve Oak Cliff, Duncanville, Grand Prairie, Plano, Garland, and surrounding regions in the Dallas-Fort Worth metro area.
Can I get 24/7 assistance for insurance claims?
Yes, we offer 24/7 emergency support for claims and provide after-hours appointments for policy reviews.
How experienced is your team?
Our team represents over 60 years of licensed insurance experience, with individual team members having decades of local industry expertise.
What sets your agency apart from competitors?
We combine personalized service, deep community roots, and a 4.9/5 Google rating with a family legacy spanning 120+ years in insurance.
