Business Details
50+ Years
experience
Your Trusted Insurance Partner in Greeneville, TN
For over a century, McInturff Milligan & Brooks has established itself as a trusted leader in the insurance industry, serving clients across East Tennessee and beyond. Founded in 1910, our agency has evolved from a local operation to one of the region's largest independent insurance firms, offering personalized solutions tailored to individual and business needs. Our team of 11 dedicated professionals prioritizes client interests by maintaining independence from any single insurance carrier, ensuring access to a diverse portfolio of top-tier providers. We specialize in personal insurance, commercial lines, life insurance, and third-party administration services, combining deep expertise with hometown service to deliver comprehensive risk management. With a legacy of integrity and a commitment to innovation, we advocate for our clients through every stage of the insurance process, from policy selection to claims resolution.Our affiliation with Tri-State Claims further enhances our ability to provide efficient, no-hassle claims handling and responsive support. Rooted in Greeneville, TN, we take pride in understanding the unique needs of our local community while meeting the demands of a dynamic industry. Our reputation for reliability, built over 100 years, reflects our unwavering dedication to transparency, ethical practices, and client satisfaction. By staying independent and client-focused, we continue to adapt to evolving market conditions while preserving the values that have defined our success. Today, we remain committed to empowering individuals and businesses with the protection they need to thrive with confidence.
Services
Personal Insurance
Business Insurance
Life Insurance
Medicare Supplements
TPA Services
Commercial Lines
Property Insurance
General Liability
Workers Compensation
Commercial Vehicles
Details
- Year established: 1910
Highlights and features
- We offer over 100 years of experience in East Tennessee's insurance market.
- Our independence ensures unbiased recommendations from top-tier insurance providers.
- We provide dedicated claims advocacy and personalized policy management.
- Our team includes 11 seasoned professionals with specialized industry expertise.
- We maintain transparent, client-first practices with no hidden fees.
What people say
100 years of trust
No-hassle claims
Local expertise
Competitive rates
Dedicated staff
Services
Personal Insurance
We provide comprehensive personal insurance solutions including home, auto, boat, and motorcycle policies. Our offerings protect against risks like fire, theft, and natural disasters while ensuring prompt claims processing. Clients benefit from competitive rates and partnerships with high-quality insurers.
Business Insurance
Our business insurance packages cover property, liability, and workers' compensation needs for East Tennessee companies. We offer tailored solutions for small to large enterprises, including cyber liability and professional liability coverage. Dedicated support helps businesses manage risks and recover from losses efficiently.
Life Insurance
We offer term, whole, and universal life insurance policies to protect families and businesses. Our plans provide death benefits, cash value accumulation, and customizable terms ranging from 20-30 years. Clients receive guidance to select coverage that aligns with long-term financial goals.
Medicare Supplements
Our Medicare supplement plans bridge gaps in original Medicare coverage. Customizable options help seniors manage out-of-pocket costs for hospitalization, prescriptions, and specialist care. We assist clients in selecting plans that optimize healthcare access and affordability.
TPA Services
Tri-State Claims administers third-party self-insurance programs for large organizations in Tennessee. Services include claims processing, provider network management, and cost control for workers' compensation and property lines. This option provides financial flexibility and operational control for qualifying municipalities and corporations.
People
John McInturff III
President
Leading the agency since 1983, John oversees operations and client relations with 40+ years of insurance expertise. He champions independent, client-first practices while maintaining the agency's legacy of excellence.
John McInturff Jr.
Emeritus President
With over six decades of experience, John Jr. established the agency's foundation for independence and community service. His leadership shaped the agency's commitment to ethical, personalized insurance solutions.
Chad Mitchel
Business Lines Producer
Chad specializes in commercial risk management, helping East Tennessee businesses secure comprehensive coverage. His 15+ years of experience ensure clients receive tailored insurance strategies aligned with industry-specific needs.
Greg Hauk
Personal Lines Producer
Greg focuses on residential insurance solutions, guiding homeowners and drivers through policy selection and claims. His client-centric approach emphasizes clear communication and proactive risk mitigation.
Jeff Moore
Claims Adjuster
Jeff manages claims processing for Tri-State Claims, ensuring timely resolution for policyholders. His expertise in property and casualty assessments supports the agency's no-hassle claims service commitment.
Questions
What types of insurance do you offer?
We provide personal insurance (home, auto, life), business insurance (property, liability, workers' comp), and TPA services for self-insured organizations.
Are you an independent agency?
Yes, we're locally owned and independent, allowing us to offer unbiased recommendations from multiple top-tier insurers.
Do you serve businesses outside East Tennessee?
While based in Greeneville, we serve clients across Tennessee and partner with national insurers to meet diverse business needs.
How quickly are claims processed?
Our dedicated claims team prioritizes prompt resolution, with Tri-State Claims handling most cases within 30 days of submission.
Can I get customized insurance packages?
Yes, our specialists create tailored solutions for individuals and businesses, combining coverage options to match unique risk profiles.
What TPA services do you offer?
Tri-State Claims administers self-insured workers' compensation, property, and casualty programs with cost-control tools and claims management expertise.
