Business Details
Emergency
services
Trusted Insurance Solutions for Home, Auto & Business
At The Hanover Insurance Group, we approach insurance as an opportunity to tailor coverage plans that provide value and peace of mind for homes, automobiles, and businesses. With a track record of strong performance, including $5.2 billion in total revenues and A ratings from A.M. Best, S&P, and Moody's, we deliver specialized protection for individuals and small to mid-sized businesses. Our commitment to customer satisfaction is reflected in 9 out of 10 customers expressing high levels of satisfaction with their claims experience.We partner with independent agents to offer personalized solutions, emphasizing transparency, expertise, and 24/7 support. Our corporate responsibility initiatives focus on community impact, environmental stewardship, and ethical governance, ensuring we protect what matters most to our policyholders.
Services
Home Insurance
Auto Insurance
Business Insurance
Umbrella Insurance
Cyber Insurance
Highlights and features
- We offer over 170 years of industry experience and financial stability.
- Our policies include tailored coverage options for homes, autos, and businesses.
- We guarantee 24/7 claims support and rapid claim resolution.
- Our A ratings from A.M. Best, S&P, and Moody's ensure reliability.
- We provide bundled insurance solutions for maximum savings.
Associations and certifications
- A.M. Best
- S&P
- Moody's
What people say
Prompt claims processing
Competitive rates
24/7 support
Empathetic adjusters
Bundled savings
Services
Home Insurance
Our home insurance policies protect against damage to your property and belongings while offering liability coverage. We provide guaranteed replacement cost options, water backup protection, and service line coverage. Policyholders benefit from annual coverage reviews to ensure optimal protection and cost efficiency.
Auto Insurance
Comprehensive auto insurance covers collision, liability, and uninsured motorist scenarios. We offer bundling discounts, roadside assistance, and streamlined claims processing with average resolution times under three days. Our policies include coverage for personal injury protection and vehicle replacement.
Business Insurance
Tailored business insurance solutions include general liability, property protection, and workers' compensation. Our Hanover Risk Solutions division provides risk management tools and 24/7 claims support for industries ranging from construction to healthcare. Policies are customized to specific business needs.
Umbrella Insurance
Umbrella insurance provides additional liability coverage beyond standard policy limits. This protection extends to legal defense costs and judgments, offering financial security for high-value claims. Available as a standalone policy or bundled with home/auto coverage.
Cyber Insurance
Cyber insurance safeguards businesses against data breaches, ransomware attacks, and network security failures. Coverage includes legal fees, notification costs, and business interruption losses. Our policies incorporate risk assessment tools and incident response planning.
Questions
What types of insurance does The Hanover offer?
We provide home, auto, business, umbrella, cyber, and specialty insurance products through local independent agents.
How do I file a claim?
File claims 24/7 via our mobile app, website, or by calling 800-628-0250 with immediate adjuster contact guaranteed.
Do you offer multi-policy discounts?
Yes, our Platinum package combines home and auto insurance for significant bundled savings.
Are your policies available nationwide?
We operate in all 50 states through our network of independent insurance agents.
What is your claims satisfaction rate?
9 out of 10 customers with paid claims report high satisfaction levels according to internal metrics.
How are policy rates determined?
Rates consider coverage scope, risk factors, and available discounts including safe driver and home safety features.
