Business Details
Your Trusted Insurance Partner in Ashland, VA
Welcome to the The Roberts Insurance Group, where your family becomes part of our family. Founded over a decade ago, we are an independent insurance agency dedicated to providing tailored coverage solutions for individuals and businesses. With combined industry experience exceeding 40 years, our co-owners Chris Roberts and Jean Roberts Pollard prioritize personalized service over mass marketing. We specialize in homeowners, auto, commercial, life, health, and specialty vehicle insurance, leveraging our independence to source competitive rates from multiple carriers.Our commitment extends beyond policieswe actively engage with the Ashland community, offering local expertise while serving Richmond and surrounding areas. By eliminating advertising gimmicks, we pass savings directly to clients without compromising coverage quality. Whether you need policy adjustments or face-to-face consultations at your home or office, our approach combines traditional service values with modern insurance solutions.
Services
Homeowners Insurance
Auto Insurance
Commercial Insurance
Life Insurance
Health Insurance
Workers Compensation
Renters Insurance
Boat Insurance
Motorcycle Insurance
RV Insurance
Highlights and features
- We offer 40+ combined years of local insurance expertise
- Our independent agency status provides access to multiple carriers
- Personalized service with no advertising gimmicks
- Specialized commercial insurance for family-owned businesses
- Active community involvement since 2012
Associations and certifications
- Leaders Club
- 5 Star Professional Award
Services
Homeowners Insurance
Protect your home investment with customized policies that meet lender requirements and personal needs. We coordinate directly with settlement agents to ensure timely policy delivery for new purchases or refinances. Our independent status allows us to source competitive premiums while maintaining comprehensive coverage for your family's most valuable asset.
Commercial Insurance
Tailored insurance solutions for locally owned businesses including restaurants, retail stores, and contractors. Our Business Owners Policy bundles essential coverages like property, liability, and business interruption. We specialize in hard-to-place risks and offer specialized coverage options for equipment breakdown, employee theft, and cyber threats while ensuring compliance with Virginia workers compensation requirements.
Auto Insurance
Virginia-compliant auto insurance policies with potential savings through multi-policy bundling. We help clients navigate state requirements while providing options for collision, comprehensive, and liability coverage. Our agency advocates for policyholders during claims processes and offers specialized coverage for high-value or classic vehicles beyond standard policies.
Life Insurance
Term and permanent life insurance products designed to protect families financially. We offer policies that provide death benefits for final expenses, mortgage protection, or legacy planning. Our agents explain complex policy features and help clients choose appropriate coverage amounts based on individual financial situations and long-term goals.
Health Insurance
Comprehensive health insurance plans covering preventive care, hospitalization, and prescription medications. We assist individuals and families in selecting policies that balance premium costs with out-of-pocket expenses. Our offerings include options for dental, vision, and supplemental coverage to create complete healthcare protection strategies tailored to different life stages.
People
Chris Roberts
Co-Owner
30-year insurance veteran with Leaders Club recognition. Specializes in risk assessment and policy optimization. Active in Hanover Chamber of Commerce and Masonic organizations. Focuses on practical insurance solutions for local families and businesses.
Jean Roberts Pollard
Co-Owner
10-year insurance professional with AAA Travel Agency background. 3-time 5 Star Professional Award winner. Serves on multiple local boards including Mechanicsville Rotary and River City Express Network. Emphasizes continuing education and client advocacy.
Questions
What types of insurance do you offer?
We provide homeowners, auto, commercial, life, health, renters, and specialty vehicle insurance including boat, motorcycle, and RV policies. Our independent status allows us to offer multiple carrier options for each coverage type.
How can you help me save money on insurance?
By comparing rates across multiple carriers and offering multi-policy discounts. Our lack of advertising expenses allows us to pass savings to clients while maintaining quality coverage through careful policy customization.
Do you offer commercial insurance for small businesses?
Yes, we specialize in commercial insurance for locally owned businesses including restaurants, contractors, and retail stores. Our Business Owners Policy combines essential coverages, and we offer specialized options for equipment breakdown and cyber risks.
Are you available for in-person consultations?
Yes, we offer face-to-face meetings at our Ashland office or your location. Our agents will come to your home or business to discuss insurance needs and policy options at your convenience.
How do you handle insurance claims?
We advocate for policyholders throughout the claims process, providing guidance and support. Our local presence allows personalized assistance while we coordinate with insurance carriers to ensure fair and timely claim resolution.
