Business Details
15 Years
experience
Emergency
services
Your Advocate for Custom Insurance Solutions
Sheppard Insurance Group is a family-owned, full-service insurance agency rooted in Western North Carolina, serving clients across the state and region. With a legacy dating back to the 1800s, we have dedicated ourselves to advocating for our clients as both agents and brokers. Our commitment lies in building lasting relationships and providing sound advice tailored to each client's unique needs. We specialize in personal, business, life, and disability insurance, ensuring comprehensive protection for families and enterprises. Our team combines decades of experience with a deep understanding of local and regional markets.We prioritize client satisfaction through personalized service, transparency, and a focus on community involvement. Our multigenerational ownership reflects our dedication to long-term client partnerships and ethical business practices. By staying informed on industry trends and risk management, we deliver streamlined, customized insurance solutions. Our agency's history of over 120 years in operation underscores our reliability and expertise. We pride ourselves on being accessible advocates for our clients, ensuring they receive the best coverage at competitive prices.
Services
Home Insurance
Auto Insurance
Business Insurance
Life Insurance
Disability Insurance
Umbrella Insurance
Personal Articles Insurance
Boat Insurance
Motorcycle Insurance
Details
- Year established: 2011
Highlights and features
- We have over 120 years of combined experience serving Western North Carolina
- Our family-owned agency offers personalized insurance solutions tailored to client needs
- We maintain A+ ratings with major insurance carriers for reliable coverage
- Our team includes certified professionals with specialized industry expertise
- We prioritize community involvement and ethical business practices
What people say
Personalized service
Effective claims handling
Long-term relationships
Competitive pricing
Community involvement
Services
Home Insurance
Protect your home investment with customized homeowners insurance plans. Our policies cover structural damage, personal belongings, and liability protection. We tailor coverage to your specific needs and location, ensuring comprehensive protection against common risks while offering competitive pricing through multiple carriers.
Business Insurance
Safeguard your business with tailored commercial insurance solutions. We offer general liability, property coverage, workers' compensation, and specialized policies for businesses of all sizes. Our expertise spans from small local shops to multi-state corporations, providing risk management strategies that protect your operations and assets.
Auto Insurance
Secure comprehensive auto insurance for personal and commercial vehicles. Our coverage includes liability protection, collision coverage, and specialized policies for motorcycles, collector cars, and RVs. We work with multiple carriers to find competitive rates while ensuring adequate protection for your specific driving needs.
Life Insurance
Plan for your family's financial future with customized life insurance policies. We offer term and permanent life insurance options to protect dependents and ensure business continuity. Our advisors help determine appropriate coverage amounts based on your financial obligations and long-term goals.
Disability Insurance
Protect your income with disability insurance policies tailored to individual and business needs. We provide short-term and long-term coverage options that replace a portion of income during unexpected disabilities. Our policies help maintain financial stability while focusing on recovery.
People
Kathy Sheppard
President
With over 30 years in insurance, Kathy oversees agency operations and manages complex risk management needs. She specializes in comprehensive planning for individuals, families, and businesses. A UNC-Chapel Hill graduate, she has led the agency since 1992 and actively contributes to community organizations.
Brenda Hardin
CISR
Having served clients for over 25 years, Brenda manages individual client accounts with expertise. She handles policy changes, claims, and billing while maintaining her Certified Insurance Service Representative designation. A Haywood County native, she provides personalized service to policyholders.
Angie Deaver
CISR
With nearly a decade in the industry, Angie assists clients with claims, billing, and policy changes. She greets clients in person at the Haywood County office and builds relationships through personalized service. A Western North Carolina native, she focuses on understanding client needs.
Questions
What types of insurance do you offer?
We provide home, auto, business, life, disability, umbrella, personal articles, boat, and motorcycle insurance tailored to individual and commercial needs.
How do you tailor insurance plans to client needs?
Our agents assess each client's unique circumstances, assets, and risk exposure to create customized coverage solutions that evolve with changing life circumstances.
Are you available for emergencies?
Yes, we provide an emergency phone line for urgent claims assistance outside regular business hours.
How does your claims process work?
Contact our office during business hours to initiate a claim. We guide clients through documentation requirements and coordinate with insurance carriers for timely resolution.
Do you serve businesses of all sizes?
Yes, we work with sole proprietors, small businesses, and large multi-state corporations to develop comprehensive commercial insurance packages.
