Business Details
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Your Trusted Insurance Partner Since 1874
Established in 1874, Batchelder Bros. Insurance has served the Northeast as a trusted independent insurance agency. Our longevity stems from a commitment to personalized service, deep industry expertise, and strong relationships with top-rated carriers. As a family-operated business, we prioritize understanding clients' unique needs to deliver tailored insurance solutions for individuals and businesses. Our local agency approach ensures we remain deeply connected to the communities we serve, while our partnerships with national carriers provide access to competitive coverage options.With over 150 years of experience, we combine tradition with innovation to offer risk management services that adapt to evolving client needs. Our team specializes in navigating complex insurance requirements, including high-risk cases and adverse claims histories, ensuring comprehensive protection for all clients. We distinguish ourselves through post-sale service excellence, particularly in claims resolution, where we advocate for fair and timely outcomes.
Services
Home Insurance
Auto Insurance
Business Insurance
Commercial Insurance
Risk Management
Claims Assistance
Personal Lines Insurance
Commercial Property Insurance
Liability Insurance
High-Risk Insurance
Highlights and features
- We offer 150 years of combined insurance expertise and local market knowledge
- Our family-operated structure ensures personalized attention to every client's needs
- We partner exclusively with nationally recognized, highly-rated insurance providers
- Specialized in high-risk insurance solutions and adverse claims history cases
- Committed to post-sale service excellence with proactive claims resolution support
Associations and certifications
- Trusted Choice
What people say
150 years experience
Personalized service
Claims resolved promptly
Local expertise
Tailored solutions
Services
Home Insurance
We provide comprehensive home insurance solutions protecting against property damage, liability claims, and personal belongings loss. Our policies adapt to unique homeowner needs, including high-risk properties and specialized coverage requirements. With access to multiple carriers, we ensure competitive pricing while maintaining robust protection for primary residences and vacation homes across the Northeast.
Commercial Insurance
Our commercial insurance programs safeguard businesses against property damage, liability exposures, and operational risks. We specialize in tailored solutions for diverse industries, including risk assessment, claims advocacy, and policy customization. As a founding member of the North Country Insurance Group, we leverage collective expertise to deliver comprehensive business protection across multiple states.
Claims Assistance
We provide dedicated claims assistance guiding policyholders through the entire claims process. Our team advocates for fair resolution, coordinates with insurance carriers, and offers after-hours emergency support. With direct contacts at major carriers like Andover Insurance and Concord Group, we expedite claims processing while ensuring clients receive appropriate compensation for covered losses.
Risk Management
Our proactive risk management services identify potential exposures for individuals and businesses. We develop customized mitigation strategies, policy adjustments, and coverage enhancements to minimize financial vulnerabilities. This approach extends beyond standard insurance products, addressing unique risk profiles including adverse claims histories and specialized insurance requirements.
Personal Lines Insurance
We offer comprehensive personal insurance solutions covering automobiles, watercraft, motorcycles, and specialty vehicles. Our services include policy customization for high-net-worth individuals, classic car insurance through Hagerty, and tailored packages for unique personal assets. By maintaining relationships with niche insurers, we address complex personal insurance needs that standard carriers often exclude.
People
Andrew Thayer
Commercial Accounts Manager
Andrew specializes in commercial insurance solutions with extensive experience in business risk assessment and policy customization. He leverages industry relationships to secure optimal coverage for Northeast businesses.
Greg Thayer
Personal Lines Manager
Greg manages personal insurance portfolios focusing on home and auto coverage. His expertise includes high-risk personal lines and specialized insurance products for unique client circumstances.
Melinda Masewic
Insurance Professional
Melinda provides comprehensive insurance support with focus on policy administration and client service excellence. She ensures seamless insurance transactions and claims processing for personal and commercial clients.
Katie Backman
Insurance Specialist
Katie specializes in insurance policy management and client relations. Her work focuses on delivering personalized insurance solutions while maintaining compliance with state-specific regulations across service areas.
Kathy Levasseur
Insurance Professional
Kathy contributes to the agency's operations with expertise in insurance product knowledge and client service protocols. She supports both personal and commercial insurance clients across multiple service locations.
Questions
What insurance products does Batchelder Bros. offer?
We provide home, auto, business, commercial, and specialty insurance products including high-risk coverage and classic car insurance through Hagerty.
Do you serve areas outside Maine?
Yes, we serve New Hampshire, Massachusetts, and Pennsylvania in addition to Maine through our network of local offices and alliance partners.
How do I file an insurance claim after hours?
Call our main number to leave a message or contact agency owners directly at (207) 324-1373 for urgent claims assistance outside business hours.
Are you an independent insurance agency?
Yes, as an independent agency we represent multiple top-rated carriers, allowing us to find customized coverage solutions at competitive prices.
What makes your agency different from others?
Our 150-year history, local agency approach, and membership in the North Country Insurance Group provide unique access to specialized insurance solutions and personalized service.
Do you help with difficult insurance cases?
Yes, we specialize in high-risk insurance solutions and adverse claims history cases, leveraging our carrier relationships to find appropriate coverage options.
