Business Details
17 Years
experience
Emergency
services
Your Trusted Insurance Partner in Hoover
At Vivian Mora State Farm State Farm, we have dedicated ourselves to providing comprehensive insurance solutions since 2009. Our agency was the first full-service multilingual State Farm office in Hoover, Alabama, and we expanded to Irondale in 2020, becoming a pioneer in serving diverse communities. Our team of professionals, representing seven countries and speaking four languages, brings a unique cultural perspective to risk prevention education and financial literacy. We actively engage with local schools, nonprofits, and chambers of commerce, emphasizing community empowerment through outreach programs and mentorship initiatives. Recognized as a Top 50 Agency by State Farm, we combine industry expertise with personalized service to meet the evolving needs of families and businesses.Our commitment to excellence has earned us a 5/5 Google rating from over 1,200 reviews, reflecting our dedication to customer satisfaction. We specialize in auto, home, life, health, and business insurance, ensuring tailored protection for every client. Our partnerships with GAINSCO, Trupanion Pet Insurance, and JACKSON expand our service offerings while maintaining high standards of quality. Through virtual meetings and 24/7 accessibility, we strive to make insurance guidance convenient and accessible for all our clients.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Health Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Boat Insurance
Rec Vehicles Insurance
Details
- Year established: 2009
Highlights and features
- We offer 24/7 personalized customer support
- Our team speaks four languages and represents seven countries
- We qualified for State Farm's Presidents Club in 2020
- We provide community-focused risk prevention education
- We offer virtual meetings for convenient service
What people say
Excellent service
Very helpful
Amazing customer service
Highly recommended
Quick assistance
Services
Auto Insurance
Our auto insurance policies protect drivers with customizable coverage options including liability, collision, and comprehensive protection. We offer safe driving rewards and bundling discounts while ensuring compliance with Alabama's insurance requirements. Our team provides 24/7 claims support and personalized policy adjustments.
Homeowners Insurance
We offer comprehensive homeowners insurance covering dwelling, personal property, and liability protection. Our policies include options for flood insurance and specialized coverage for valuable items. The team provides risk assessment consultations to help prevent property damage and ensure adequate protection.
Business Insurance
Our business insurance solutions include liability protection, property coverage, and business interruption insurance. We specialize in creating customized risk management plans for small to medium-sized enterprises. The agency offers guidance on protecting commercial assets and maintaining operational continuity during unexpected events.
Life Insurance
We provide term and whole life insurance policies to secure families' financial futures. Our offerings include customizable death benefits and cash value accumulation options. The team helps clients understand policy structures and select appropriate coverage amounts based on individual needs.
Health Insurance
Our health insurance solutions include individual and family plans with various coverage levels. We assist clients in understanding policy details, network providers, and prescription coverage options. The agency provides ongoing support for policy adjustments and claims processing.
People
Vivian Mora
Agent
State Farm agent with 15+ years experience, founding Alabama's first multilingual insurance office. Fluent in English, Spanish, and Portuguese, she leads a diverse team serving Central Alabama communities.
Fabi Flores
Account Representative
Bilingual account representative with license #491986, providing Spanish-language insurance support to clients in Hoover and surrounding areas.
Leandro Siqueira
Insurance Representative
Licensed auto/home/life insurance professional with expertise in serving Portuguese-speaking clients across Central Alabama.
Lorena Salgado
Insurance Representative
Experienced auto and home insurance specialist with license #3000775225, known for personalized client consultations and expert policy guidance.
Jessica Soto
Insurance Representative
Licensed auto/home/life insurance professional with bilingual capabilities, delivering tailored insurance solutions to diverse client needs.
Questions
What insurance products do you offer?
We provide auto, home, life, health, business, pet, renters, condo, boat, and recreational vehicle insurance policies.
Do you offer multilingual services?
Yes, our team speaks English, Spanish, Portuguese, and Arabic to better serve diverse communities.
Are you available after regular business hours?
We offer 24/7 contact options and after-hours appointments for emergency insurance needs.
How can I file a claim?
Visit our website to start a claim process or contact our office directly at (205) 822-5023.
Do you serve businesses as well as individuals?
Yes, we offer comprehensive business insurance solutions tailored to small and medium-sized enterprises.
Can I get a personalized insurance quote online?
Yes, our website provides options to create personalized quotes for most insurance products.
