Business Details
9 Years
experience
Emergency
services
Your Trusted Insurance Partner in Honolulu
State Farm was founded in 2017 with a commitment to providing personalized insurance solutions tailored to our clients' unique needs. As a second-generation State Farm agency, we build upon decades of industry experience and community involvement. Our team of licensed professionals prioritizes customer needs through transparent communication and fact-finding conversations. We specialize in uncovering insurance and financial service requirements while maintaining deep ties to the Honolulu community. Our mission focuses on strengthening relationships through exceptional service and proactive risk management.With expertise in auto, home, life, and business insurance, we help clients protect their most valuable assets. Our relocation to the Interstate Building near Ala Moana reflects our growth and dedication to accessibility. We combine local market knowledge with the resources of a national brand to deliver comprehensive coverage options. Every policy is designed to provide peace of mind while allowing clients to focus on what matters most in their lives. Our track record of 26 five-star Google reviews demonstrates our consistent delivery of reliable, customer-centric service.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Pet Insurance
Condo Insurance
Renters Insurance
Boat Insurance
Investment Services
Annuities
Details
- Year established: 2017
Highlights and features
- We offer 24/7 personalized insurance support
- Our team consists of licensed insurance professionals
- We provide personalized quote creation services
- We maintain deep community relationships
- Our agency combines local expertise with national resources
What people say
Outstanding customer service
Competitive rates
Knowledgeable team
Local expertise
Prompt assistance
Services
Auto Insurance
Our auto insurance policies protect against financial loss from vehicle-related incidents. We offer customizable coverage options including liability, collision, and comprehensive protection. Our agents help clients understand policy details and select appropriate coverage limits based on individual driving patterns and vehicle value.
Homeowners Insurance
We provide comprehensive homeowners insurance covering dwelling damage, personal property loss, and liability protection. Our policies include standard coverage for common perils while offering optional endorsements for specialized needs. We assist clients in determining appropriate coverage amounts based on property value and risk factors.
Business Insurance
Our business insurance solutions protect commercial operations from various risks. We offer general liability, property insurance, and business interruption coverage tailored to specific industries. Our agents work with clients to identify potential risks and develop customized protection plans that meet regulatory requirements and industry standards.
Life Insurance
We offer term and permanent life insurance products to provide financial protection for dependents. Our policies help clients ensure their families' financial stability through death benefit protection. We guide clients in determining appropriate coverage amounts based on income replacement needs and long-term financial goals.
Investment Services
Our investment services include portfolio management and financial planning solutions. We offer advisory services through State Farm Investment Management Corp. Our agents help clients develop investment strategies aligned with risk tolerance and financial objectives while providing ongoing portfolio monitoring and adjustments.
People
Ross Tsuha
Agent
Second-generation State Farm agent with ChFC and CLU designations. Graduated from Punahou Schools and Pepperdine University. Started in the insurance industry in 2013 and opened his Honolulu agency in 2017. Focuses on community relationships and personalized insurance solutions.
Kendra Hiromoto
Office Manager
Licensed insurance professional with over five years of experience in the insurance industry. Joined Ross's team in 2021 after previous State Farm experience. Born and raised in Hawaii, with expertise in office operations and customer service.
Wayne Wu
Personal Account Representative
Licensed insurance specialist with experience in personal account management. Graduated from University of Hawaii at Manoa with a Korean Language degree. Joined Ross's agency in 2021, providing personalized insurance solutions and policy management services.
Mia Reyes
Personal Account Representative
Licensed insurance professional with expertise in personal account management. Provides client support services including policy administration, coverage analysis, and insurance education. Maintains current knowledge of insurance products and regulatory requirements.
Questions
What insurance products do you offer?
We offer auto, homeowners, condo, renters, business, life, pet, boat, and recreational vehicle insurance, along with investment services and annuities.
Are you available outside regular business hours?
Yes, we provide 24/7 service availability for all our insurance products and customer support needs.
How can I get a personalized insurance quote?
Visit our website to create a personalized quote or contact our office directly for assistance with customized insurance solutions.
What is your claims process like?
Our claims process prioritizes prompt resolution with dedicated support throughout the entire procedure, as evidenced by multiple customer testimonials.
Do you offer payment plan options?
We provide flexible payment options for insurance premiums, with specific details available through our licensed representatives.
Can you help with existing policy reviews?
Yes, we offer comprehensive policy reviews to ensure your coverage meets current needs and recommend adjustments when necessary.
