Business Details
25 Years
experience
Custom Insurance Technology Solutions
Founded in 2001, our company has established itself as a leader in delivering specialized technology solutions for the insurance and risk management industries. With over two decades of experience, we combine deep industry knowledge with technical expertise to create scalable, secure applications that address complex challenges in workers' compensation, property & casualty, and health & life insurance sectors. Our team of nearly 300 professionals, including developers, analysts, and consultants, has built a reputation for transforming legacy systems into modern, efficient platforms that drive operational excellence. We have successfully completed projects ranging from enterprise policy management systems to mobile claims applications, consistently delivering solutions that improve compliance, reduce manual workflows, and enhance client satisfaction. Our approach emphasizes collaboration, technical excellence, and measurable outcomes, ensuring that each solution aligns with the unique needs of our clients.Headquartered in Texas with additional operations in South America, we serve a diverse client base including major carriers, third-party administrators, and ancillary service providers. Our commitment to innovation is demonstrated through our development of the first mobile claims handling application for TPAs and our ongoing work in creating cutting-edge data integration solutions. We maintain rigorous security standards, including SOC 2 Type II compliance, to ensure the protection of sensitive information. Our proven methodologies and phased implementation approach guarantee successful outcomes without disrupting critical business operations. With a focus on long-term partnerships and continuous improvement, we help insurance companies modernize their technology infrastructure while maintaining compliance with evolving regulatory requirements.
Services
New Application Development
Managed Maintenance
Data Services
EDI Solutions
Mobile Applications
Details
- Year established: 2001
Highlights and features
- We offer 20+ years of specialized experience in insurance technology solutions
- Our solutions are tailored to fit unique business needs and regulatory requirements
- We maintain SOC 2 Type II compliant security standards for data protection
- Our proven methodologies ensure successful implementation without business disruption
- We deliver measurable outcomes including 40% faster data processing times
Associations and certifications
- SOC 2 Type II
Services
New Application Development
We design and develop custom applications tailored to insurance industry needs. Our solutions modernize operations, improve client experiences, and integrate with existing systems. With expertise in enterprise software and mobile applications, we deliver scalable platforms that address specific challenges in claims processing, policy management, and data analysis while maintaining compliance with industry regulations.
Managed Maintenance
Our comprehensive maintenance services ensure optimal performance of insurance technology systems. We provide application monitoring, performance optimization, proactive updates, and rapid issue resolution. With deep industry knowledge, we help companies reduce downtime, improve system reliability, and support digital transformation initiatives while maintaining compliance with evolving regulatory requirements.
Data Services
We build custom EDI and ETL solutions that transform fragmented data into strategic assets. Our services include automated claims submission, real-time reporting dashboards, and compliance tracking systems. By integrating policy, claims, and ERP systems, we help insurance organizations achieve operational visibility, improve decision-making, and maintain compliance with state and federal reporting mandates.
Mobile Applications
We develop custom mobile applications for insurance operations across all major platforms. Our solutions enable real-time data access, streamline communication, and enhance claims processing capabilities. As pioneers of the first mobile claims application for TPAs, we continue to innovate with solutions that improve responsiveness, client engagement, and operational efficiency in the insurance industry.
EDI Solutions
Our EDI solutions automate secure data exchange between insurance organizations and third-party partners. We implement interactive dashboards for live status tracking, develop custom mapping solutions for legacy systems, and ensure compliance with industry standards. These solutions streamline claims processing, reduce manual workflows, and maintain audit-ready data exchanges across complex insurance ecosystems.
People
James Benham
Chief Executive Officer
Co-Founder and CEO of JBK with expertise in insurance technology solutions. Previously developed SmartCompliance and Terra, and built multiple successful technology products for the construction industry including SmartBid, which was acquired by ConstructConnect in 2018.
Jim Benham
Executive Vice President
Co-Founder with 32 years of business leadership experience. Brings expertise in financial planning and management from owning and operating five companies. Holds a Bachelor of Science in Electrical Engineering from Louisiana State University (1965).
Sebastian Costa
Chief Operating Officer
Co-Founder who has led operations for JBK's development, marketing, sales, and support services since the company's inception. Holds a Bachelor of Science in Computer Science from Nicholls State University (2001).
Diego Heinrich
Vice President, Products
Product leadership role focusing on technology solution development. Works closely with insurance industry clients to create innovative software applications that address evolving business needs and regulatory requirements.
German Maurio
Vice President, Insurance Services
Insurance services leader with deep industry expertise. Oversees the development and implementation of technology solutions specifically tailored to the unique requirements of insurance carriers, TPAs, and ancillary service providers.
Questions
What insurance technology solutions do you specialize in?
We specialize in custom software development for workers' compensation, property & casualty, and health & life insurance sectors, including mobile applications, data integration solutions, and system modernization services.
How do you ensure compliance with insurance regulations?
Our solutions incorporate compliance requirements from the start, with ongoing updates to meet evolving regulations. We maintain SOC 2 Type II compliance and have experience with HIPAA and NAIC requirements.
What is your approach to application development?
We follow a seven-phase process including discovery, solution architecture, UX/UI design, development, testing, deployment, and post-launch support to ensure solutions meet specific business needs and regulatory requirements.
Do you work with international insurance organizations?
Yes, we serve clients globally with headquarters in Texas and operations in South America, supporting insurance companies of all sizes across different markets.
How do you handle legacy system modernization?
We implement phased modernization approaches that maintain system functionality while upgrading technology infrastructure, ensuring minimal business disruption and improved operational efficiency.
What data integration capabilities do you offer?
We build custom EDI and ETL solutions that automate data exchange, create real-time reporting dashboards, and ensure compliance with industry standards across multiple platforms and formats.
