Business Details
50+ Years
experience
Emergency
services
Your Trusted Independent Insurance Agency in Massachusetts & Rhode Island
Established in 1973, Neto Insurance has built a reputation for delivering personalized, honest, and professional insurance services. With two offices in New Bedford and Fall River, Massachusetts, and a team of 12 bilingual specialists, we serve over 5,000 individuals and 400 businesses across Massachusetts, Rhode Island, and Connecticut. As an independent agency, we prioritize client needs by partnering with financially sound insurers to secure optimal coverage at competitive rates.Our commitment to community includes offering free notary services and maintaining a client-centric approach that balances scale with personalized care. Backed by over five decades of experience, we advocate for clients during claims to ensure fair, prompt resolutions.
Services
Auto Insurance
Home Insurance
Life Insurance
Business Insurance
Renters Insurance
Condo Insurance
Boat Insurance
Flood Insurance
Personal Umbrella
Commercial Auto
Details
- Year established: 1973
Highlights and features
- We have over 50 years of experience in independent insurance brokerage.
- Our bilingual staff serves English and Portuguese-speaking clients.
- We offer free notary public services to all clients.
- 24/7 claim reporting and accident forgiveness programs available.
- Client portal access for e-payments, documents, and policy management.
Associations and certifications
- Trusted Choice
What people say
Seamless and hassle-free
Top-notch customer service
Quick and seamless
Knowledgeable advice
Fantastic
Services
Auto Insurance
We provide comprehensive auto insurance policies tailored to individual and commercial needs across Massachusetts, Rhode Island, and Connecticut. Our coverage includes liability protection, collision/damage coverage, and specialized programs like accident forgiveness. With partnerships spanning major insurers, we ensure competitive pricing and customized solutions for personal vehicles and commercial fleets.
Home Insurance
Our homeowners insurance offers robust protection for residences, including coverage for structural damage, personal belongings, and liability claims. Available in Massachusetts, Rhode Island, and Connecticut, policies can include flood insurance endorsements and disappearing deductible features. We specialize in matching coverage to property types, from single-family homes to condominiums.
Business Insurance
We design business insurance packages protecting companies in Massachusetts, Rhode Island, and Connecticut against liability risks, property damage, and operational disruptions. Offerings include business owner policies, workers' compensation, commercial auto, and specialized programs for contractors, restaurants, and franchises. Our agency advocates for clients during claims to ensure fair settlements.
Life Insurance
We offer term and whole life insurance policies to secure financial futures for families and businesses across three states. Our solutions include customizable death benefits, cash value components, and policy riders. As an independent agency, we compare multiple carriers to find coverage aligning with clients' long-term financial goals.
Personal Umbrella
Our personal umbrella insurance provides supplemental liability protection beyond standard auto/home policies. This high-limit coverage safeguards assets against catastrophic claims or lawsuits, available as standalone policies or bundled with primary insurance products in Massachusetts, Rhode Island, and Connecticut.
People
Claudia Sousa-Barton
Insurance Specialist
Claudia streamlines insurance procurement with personalized service, handling DMV processes and policy comparisons. She specializes in auto insurance, delivering cost-effective solutions while maintaining a patient, client-focused approach for individuals and families.
Christine
Client Services
Christine facilitates seamless insurance transitions with efficient policy management. She specializes in client onboarding, ensuring smooth coverage changes while providing clear communication and support throughout the policy lifecycle.
Maria
Customer Service
Maria provides patient, detailed insurance guidance, particularly assisting elderly clients. She explains complex policy details clearly and ensures clients understand their coverage options and claims processes.
Fernanda Camara
Insurance Advisor
Fernanda delivers exceptional insurance solutions with a focus on client education. She specializes in explaining policy nuances and matching coverage to individual risk profiles while maintaining a friendly, approachable demeanor.
Steve Neto
Agency Owner
As agency founder, Steve established Neto Insurance's client-first philosophy. With 50+ years in the industry, he oversees operations and maintains partnerships with top insurers to ensure competitive offerings and advocacy during claims.
Questions
How do I get an insurance quote?
Visit our website to request quotes for auto, home, or business insurance. Alternatively, text us at 774-425-7730 or contact our New Bedford/Fall River offices directly for personalized assistance.
What insurance products do you offer?
We provide auto, home, life, boat, flood, and business insurance. Additional offerings include personal umbrella policies, renters insurance, and specialized commercial coverage for contractors and franchises.
Can I file an insurance claim online?
Yes, we offer 24/7 online claim submission through our website or carrier mobile apps. Our team also assists with phone filings and provides guidance throughout the claims process.
Do you serve businesses outside Massachusetts?
Yes, we provide commercial insurance coverage across Massachusetts, Rhode Island, and Connecticut, serving 400+ businesses with tailored liability, property, and workers' compensation policies.
Are your insurance specialists bilingual?
Yes, our staff includes English and Portuguese-speaking specialists to better serve clients in both languages, ensuring clear communication during policy selection and claims processing.
What payment methods do you accept?
We accept e-checks, credit card payments, and mobile app transactions. Our billing portal provides 24/7 access to payment options and policy documentation for client convenience.
