Business Details
38 Years
experience
Your Trusted Insurance Partner in Malden, MA
Paul T Murphy Insurance was founded in 1988 with a commitment to delivering exceptional customer service and comprehensive insurance coverage. Our agency has built a reputation as a trusted, full-service provider, serving approximately 4,000 policies and partnering with top insurers like Liberty Mutual and Progressive. With decades of local expertise in Malden, we prioritize personalized solutions for both personal and business insurance needs, ensuring clients receive tailored policies that grow with their evolving requirements. 
Services
Personal Insurance
Business Insurance
Auto Insurance
Homeowners Insurance
Life Insurance
Commercial Auto
General Liability
Workers Compensation
Renters Insurance
RV Insurance
Details
- Year established: 1988
Highlights and features
- We offer 30+ years of local insurance expertise in Malden and surrounding areas.
- Our team provides personalized policy audits to maximize savings and coverage.
- We partner with top-rated carriers like Liberty Mutual and Plymouth Rock Assurance.
- Our staff includes award-winning professionals with specialized commercial lines knowledge.
- We prioritize transparent communication and community-focused customer service.
What people say
Save money
Personalized service
Knowledgeable staff
Quick claims process
Community-focused
Services
Personal Insurance
We provide comprehensive personal insurance solutions including auto, home, and life coverage. Our policies protect against financial risks from accidents, property damage, and liability claims. With access to multiple carriers, we help clients find cost-effective policies tailored to their unique needs while maintaining high coverage standards.
Business Insurance
Our business insurance services include customized policies for commercial auto, general liability, and workers' compensation. We develop risk management strategies for small to mid-sized businesses, offering package policies that combine property, liability, and specialized coverage like cyber insurance to protect against evolving threats.
Auto Insurance
We offer competitive auto insurance policies with flexible coverage options for standard vehicles, high-value cars, and specialty vehicles like RVs. Our agents help clients navigate Massachusetts auto reform requirements while securing discounts for bundling policies and maintaining safe driving records.
Homeowners Insurance
Our homeowners insurance provides protection against property damage, liability claims, and additional living expenses. We offer enhanced coverage options for high-value homes and flood insurance through the National Flood Insurance Program, ensuring comprehensive protection for Malden residents.
Commercial Auto Insurance
We specialize in commercial auto policies for businesses with fleets ranging from single vehicles to large trucking operations. Coverage includes liability protection, physical damage coverage, and cargo insurance. Our team works with clients to meet state-specific requirements while optimizing premiums through risk management strategies.
People
Paul Murphy
President
Founder of Paul T Murphy Insurance in 1988, Paul has over 35 years of local insurance expertise. A Malden native, he combines community knowledge with industry leadership, serving on the Workforce Training Fund board and receiving the SAN Presidents Club Award in 2018.
Greg Porziella
Commercial Lines Underwriter
With 20 years of experience, Greg specializes in small to mid-size business policies. He holds Massachusetts P&C licenses and serves on the MAIA Board of Directors. Greg focuses on educating clients about insurance needs while participating in community CPR training initiatives.
Eric Dyer
Life Insurance and Health Benefits
Eric has 17 years of experience in life insurance and annuities. A Malden resident and Million Dollar Roundtable member, he helps clients develop long-term care strategies and estate planning solutions tailored to their financial goals.
James Beaulieu
Commercial Lines Underwriter
James brings expertise in commercial and personal lines insurance, holding professional designations in both categories. With 15 years at the agency, he specializes in integrating new insurance products while maintaining focus on client-centric policy development.
Marianne Tillinghast
Customer Service
With 40 years of insurance experience, Marianne manages office operations and personal auto policies. She joined the agency in 2001, bringing expertise in policy administration and a commitment to exceptional client support.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, life) and business insurance (commercial auto, general liability, workers' comp) with specialized options like cyber insurance and equipment breakdown coverage.
How can you help me save on insurance?
Our agents audit existing policies to identify savings opportunities through bundling discounts, coverage optimization, and leveraging Massachusetts auto reform provisions for combined policy benefits.
Do you offer online payment options?
Yes, we encourage online bill payments through our carrier directory to prevent late payments and ensure continuous coverage without office visits.
How do I file a claim?
Contact our office during business hours or use your insurer's 24/7 claims reporting system. Our team will guide you through documentation requirements and coordinate with carriers for timely resolution.
Do you serve areas outside Malden?
Yes, we serve clients in Boston, Lynnfield, Melrose, Saugus, and surrounding communities while maintaining our Malden-based expertise in local insurance requirements.
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