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Business Details
41 Years
experience
Your Trusted Lubbock Insurance Partner
Scot Freeman Insurance Agency has been serving Lubbock and surrounding areas for 40 years as a family-owned business. Originally founded by my father, I have dedicated 25 years to this agency before assuming leadership. We prioritize quality customer service and integrity, ensuring personalized insurance solutions for individuals and businesses. Our partnership with Farmers Insurance provides access to comprehensive coverage options, including auto, home, life, business insurance, and bonds. With multi-policy discounts available, we work closely with clients to create tailored policies that align with their unique needs and budgets.

Our commitment extends beyond policy saleswe promptly return calls, assist with claims processing, and maintain a one-stop-shop approach for convenience. Active military and professional discounts reflect our dedication to community service. As a locally rooted agency, we combine generational experience with modern insurance expertise to deliver reliable protection and peace of mind.
Services
Auto Insurance Home Insurance Life Insurance Business Insurance Bond Services
Details
  • Year established: 1985
Highlights and features
  • We offer 40 years of local insurance expertise
  • Our family-owned agency provides personalized service
  • We promptly return all client inquiries
  • Multi-policy discounts available through Farmers Insurance
  • Active military and professional discounts available
Services
Auto Insurance
We provide comprehensive auto insurance protection for cars, trucks, motorcycles, and recreational vehicles. Our policies cover accident repair costs, medical expenses, and liability claims while offering multi-policy discounts. As a Farmers Insurance partner, we deliver customizable coverage options that protect drivers' financial security while maintaining competitive pricing for Lubbock residents.
Home Insurance
Our home insurance solutions protect residential properties including houses, condominiums, mobile homes, and rental properties. Coverage includes structural damage, personal belongings protection, and liability coverage. We offer specialized policies for flood insurance, vacant homes, and mobile home coverage while personally assisting clients with claims processing and policy customization to match individual needs.
Life Insurance
We offer term, universal, and whole life insurance policies to secure families' financial futures. Our solutions address diverse needs from debt protection to business asset preservation. We help clients understand policy options, evaluate existing employer-provided coverage, and create customized plans that ensure financial stability for beneficiaries while offering potential discounts when combined with other insurance products.
Business Insurance
Our business insurance programs protect commercial properties, vehicles, and operations with tailored liability and workers' compensation coverage. We create customized policies for various industries, ensuring protection against property damage, legal liabilities, and operational risks. Our approach combines 40 years of local business knowledge with Farmers Insurance resources to deliver comprehensive commercial protection solutions.
Bond Services
We provide bonding solutions that guarantee business obligations fulfillment for construction projects and other commercial needs. Our services include bid bonds, performance bonds, and license bonds that protect against financial loss when contractual obligations aren't met. We help businesses navigate bonding requirements while offering competitive rates and personalized guidance through the bonding process.
People
Scot Freeman
Owner/Agent
With 25 years of experience at the agency before becoming owner, Scot Freeman continues his family's 40-year legacy of insurance service in Lubbock. He maintains a client-focused approach, personally handling claims and policy customization while ensuring prompt communication and community-oriented service standards.
Questions
What types of insurance do you offer?
We provide auto, home, life, business insurance, and bonding services through Farmers Insurance, with customized policies for individual and commercial clients.
Are you locally owned?
Yes, we're a family-owned Lubbock business operating for 40 years with deep community roots and personalized service.
Do you offer policy discounts?
We provide multi-policy discounts, active military discounts, and professional discounts when combining different insurance products.
How quickly do you respond to inquiries?
We prioritize prompt communication, returning all client calls and questions as soon as possible during business hours.
Can you help with insurance claims?
Yes, we personally assist with claims processing to ensure proper coverage and support throughout the entire claims resolution process.
Do you serve businesses only or individual clients too?
We serve both individuals and businesses, offering personalized insurance solutions for residential needs and commercial operations.