Business Details
21 Years
experience
Emergency
services
Your Trusted State Farm Insurance Agent in Rochester
As a State Farm Insurance Agent serving Rochester since 2005, our agency prioritizes personalized service and community engagement. We specialize in crafting comprehensive insurance solutions tailored to individual needs, drawing on decades of combined industry expertise. Our team emphasizes transparency, reliability, and accessibility, offering 24/7 support for emergencies and maintaining deep local market knowledge. We hold advanced credentials, including a Business Management degree from Cornell University, and actively participate in community initiatives. Our commitment extends beyond policieswe educate clients on risk management, host first-time homebuyer seminars, and ensure clear communication throughout the insurance process.With a focus on long-term relationships, we serve as trusted advisors for auto, home, life, health, and business insurance needs. Our track record of 358 Google reviews averaging 4.9/5 reflects our dedication to exceeding client expectations through prompt claims resolution and proactive service. We operate under rigorous professional standards, maintaining active licenses and affiliations with State Farm's nationwide network to deliver dependable coverage solutions.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Health Insurance
Business Insurance
Pet Insurance
Renters Insurance
Condo Insurance
Boat Insurance
Details
- Year established: 2005
Highlights and features
- We offer personalized insurance plans tailored to your specific needs
- 24/7 availability for emergency insurance assistance
- Community-focused service with local expertise since 2005
- Cornell-educated agent with advanced insurance certifications
- Comprehensive coverage solutions for home, auto, and business
What people say
Excellent service
Knowledgeable staff
Efficient and clear
Friendly professionals
Prompt assistance
Services
Auto Insurance
Our auto insurance policies protect against collision damage, liability claims, and uninsured motorists while offering discounts for safe driving records and multi-policy bundling. We provide 24/7 claims support and personalized risk assessments to ensure adequate coverage limits. Clients benefit from State Farm's nationwide claims network and local policy management through our Rochester office.
Homeowners Insurance
Comprehensive homeowners insurance covers structural damage, personal belongings, and liability claims with optional endorsements for high-value items and natural disasters. We offer specialized policies for condominiums, rental properties, and first-time homebuyers. Our agency provides detailed policy explanations and claims guidance to ensure complete understanding of coverage parameters.
Life Insurance
We offer term and whole life insurance solutions to protect families financially through income replacement, mortgage coverage, and estate planning. Our needs analysis process determines appropriate coverage amounts while explaining policy features like cash value accumulation and beneficiary options. Clients receive ongoing policy reviews to adapt to changing life circumstances.
Health Insurance
Our health insurance options include individual and family plans with varying deductibles, network providers, and prescription coverage levels. We explain ACA compliance requirements, HSAs, and supplemental policies to help clients navigate complex healthcare needs. The agency provides comparative analyses of available plans to optimize cost-benefit ratios.
Business Insurance
Customized business insurance packages cover property damage, liability claims, and business interruption risks with industry-specific endorsements. We conduct risk assessments to determine appropriate coverage limits and policy combinations. Our services include commercial auto policies, workers' compensation guidance, and cyber liability protection for modern enterprises.
People
Jackie Ortiz
Agent
State Farm agent since 2005 serving Rochester, NY. Cornell University Business Management graduate with dual licenses in Life & Annuity and Property & Casualty insurance. Specializes in personalized insurance planning and community outreach initiatives.
Eva Laureano
Account Representative
Licensed Property & Casualty agent with over a decade of State Farm experience. Focuses on homeowners and commercial insurance, emphasizing clear communication and prompt claims assistance while maintaining a friendly, family-like client approach.
Tyler Patterson
Account Representative
Licensed agent since 2020 building lifelong client relationships. Specializes in commercial insurance solutions and policy comparisons, leveraging industry knowledge to help businesses find cost-effective coverage while maintaining community engagement.
Angela Barrow
Office Manager
25-year insurance professional with State Farm operations in Florida and New York. Oversees office operations while maintaining active client relationships, applying extensive product knowledge to help clients understand complex insurance concepts and policy details.
Jenn Brau
Customer Service Rep
Licensed Property & Casualty representative since 2014 assisting new clients with insurance needs. Specializes in policy explanations and coverage comparisons, providing personalized quotes while maintaining a welcoming office environment for client interactions.
Questions
What insurance products do you offer?
We provide auto, home, life, health, business, pet, condo, renters, boat, and recreational vehicle insurance policies through State Farm's network.
How can I get a personalized insurance quote?
Contact us via phone, text, or in-person visits for customized quotes. Our agents analyze your specific needs to recommend appropriate coverage options.
Are you available outside regular business hours?
Yes, we offer 24/7 emergency assistance and after-hours appointments for client convenience.
Do you serve commercial clients?
Yes, we provide business insurance solutions including property coverage, liability protection, and commercial auto policies tailored to Rochester-area companies.
How experienced is your team?
Our agents collectively hold 60+ years of insurance experience, including a Cornell-educated lead agent serving Rochester since 2005.
