Business Details
29 Years
experience
Your Trusted Commercial Insurance Broker in Pembroke, MA
Professional Insurance & Risk Brokerage (PIRB) was founded in 1997 to provide specialized commercial property and casualty insurance solutions. Our mission is to deliver dependable, professional brokerage services that protect clients' assets while maintaining the highest standards of accessibility and customer service. With decades of combined experience, our team partners with clients to create tailored insurance programs that precisely match their unique business needs. We work with multiple carriers to ensure impartial recommendations and competitive pricing, serving local, national, and international companies across diverse industries.Our commitment extends beyond policy placement through ongoing program reviews, claims support, and proactive risk management guidance. The leadership team brings deep industry expertise from years of hands-on experience in underwriting, brokerage, and client management roles. We prioritize clear communication to demystify insurance complexities and focus on long-term client relationships rather than transactional interactions. Our approach combines personalized service with comprehensive market knowledge to deliver value-added solutions that evolve with clients' changing needs.
Services
Commercial General Liability
Property Insurance
Workers' Compensation
Professional Liability
Excess/Umbrella Policies
Surety Bonds
Commercial Auto Insurance
Directors & Officers Liability
Builders Risk Insurance
Employment Practices Liability
Details
- Year established: 1997
Highlights and features
- We offer over 25 years of experience in commercial insurance brokerage
- Tailored policies for unique business needs across industries
- Experienced team with deep industry expertise and carrier relationships
- Comprehensive coverage options from multiple insurance carriers
- Dedicated customer support through policy lifecycle and claims process
What people say
Significant premium savings
Professional expertise
Responsive support
Tailored solutions
Claims assistance
Services
Commercial Property Insurance
Protect your business assets with customized commercial property insurance that covers buildings, equipment, and inventory against risks like fire, theft, and natural disasters. Our policies adapt to your specific industry needs, whether you operate in manufacturing, retail, or professional services. We help businesses secure appropriate coverage limits while identifying cost-saving opportunities through risk mitigation strategies.
Casualty Insurance
Mitigate financial risks from third-party claims with comprehensive casualty insurance solutions. We provide coverage for general liability, auto liability, and professional liability exposures. Our team helps businesses understand their liability risks and implement protection programs that safeguard against lawsuits and settlement costs while maintaining regulatory compliance.
Risk Management Consulting
Receive expert guidance on identifying and mitigating business risks through our specialized risk management consulting. We analyze operations to identify potential exposures, recommend preventive measures, and develop comprehensive protection strategies. Our approach combines industry-specific knowledge with practical solutions to help businesses minimize losses and improve safety protocols.
Claims Advocacy
Navigate insurance claims with professional advocacy services that ensure fair and timely resolution. We assist with documentation preparation, claims submission, and communication with insurers throughout the process. Our team works to protect policyholders' interests while minimizing business disruption during claim settlement periods.
Specialty Insurance Programs
Access tailored insurance solutions for unique business needs through our specialty programs. We offer coverage for niche industries and specific risks including environmental liability, technology errors & omissions, and directors & officers liability. Our broker relationships enable customized policy structures that address complex risk scenarios beyond standard market offerings.
People
Christopher Jordan
President
Founder with 25+ years in insurance industry, previously held roles at Andrew-Anthony Companies and XS Brokers. Holds BA in Public Management from University of Maine. Focuses on client relationships and strategic direction.
Jen Lilienthal
Vice President of Sales and Operations
Insurance professional with 20+ years experience managing personal lines operations. Specializes in client relationship management and insurance program optimization. Leads sales initiatives while maintaining hands-on client service approach.
Questions
What types of commercial insurance do you offer?
We provide comprehensive coverage including property, liability, workers' compensation, professional liability, directors & officers insurance, surety bonds, and specialty programs tailored to specific industries.
How do you customize insurance policies for businesses?
We conduct detailed risk assessments to understand your specific needs, then leverage relationships with multiple carriers to create customized coverage solutions that address your unique risk profile and budget requirements.
What industries do you specialize in?
We serve diverse sectors including construction, professional services, healthcare, technology, manufacturing, and non-profits, with specialized expertise in architects, engineers, and auto-related businesses.
How do you help with insurance claims?
Our team provides active claims advocacy, assisting with documentation, communication with insurers, and ensuring timely resolution while protecting policyholders' interests throughout the claims process.
What risk management services are available?
We offer risk assessment services that identify potential exposures, recommend preventive measures, and develop comprehensive protection strategies tailored to your specific industry and operational risks.
