Business Details
45 Years
experience
Your Trusted Independent Insurance Agency in Rochester, NY
Flanders Group, established in 1981, is a premier independent insurance agency headquartered in Rochester, New York. With decades of expertise, we specialize in delivering tailored insurance solutions for businesses across New York State, including Rochester, Buffalo, Syracuse, Albany, New York City, and Long Island. Our mission centers on providing a concierge-level client experience, offering access to top-rated national and regional insurance carriers. As part of Acrisure, one of the top 10 insurance brokerages in the U.S., we combine industry-leading resources with personalized service to address complex risk management challenges.Our team of licensed advisors prioritizes client needs, ensuring comprehensive coverage and proactive support from policy selection through claims resolution. Recognized for excellence, we have earned accolades such as Agency of the Year by the Institute of Work Comp Professionals and multiple Rochester Top 100 awards. Our legacy of innovation and community engagement, founded by Chris McVicker, continues to drive our commitment to unexpected value and client satisfaction.
Services
Workers' Compensation Insurance
Real Estate Insurance
Manufacturer Insurance
Refuse and Recycling Insurance
Dealership Insurance
Commercial Property Insurance
Cyber Liability Insurance
Business Auto Insurance
General Liability Insurance
Commercial Umbrella Insurance
Details
- Year established: 1981
Highlights and features
- We offer decades of expertise in niche insurance markets like Workers' Compensation Safety Groups.
- Our team provides personalized service as advocates from policy selection through claims resolution.
- We leverage partnerships with top-rated carriers to deliver tailored coverage options.
- We implement innovative solutions like Medcor Triage to reduce workplace medical claims.
- We maintain a concierge-level client experience unique to the insurance industry.
What people say
Prompt attention
Cost savings
Professional staff
Peace of mind
Concierge service
Services
Workers' Compensation Insurance
Our Workers' Compensation Insurance ensures a safe, productive workplace by covering medical costs and lost wages for job-related injuries. We specialize in customized solutions for high-risk industries like manufacturing and landscaping. Our dedicated Injury Management Team, including registered nurses, proactively reduces claims and costs.
Real Estate Insurance
Real Estate Insurance protects property owners and managers against liability and physical damage risks. We design programs tailored to portfolio size and complexity, including specialized coverage for commercial properties and multifamily housing. Our expertise reduces premiums through proper classification and risk analysis.
Manufacturer Insurance
Manufacturer Insurance addresses risks in production environments, including equipment damage and supply chain disruptions. We ensure correct classification codes and review experience modification factors to prevent overpayment. Our solutions cover diverse manufacturing sectors with customized risk management strategies.
Dealership Insurance
Dealership Insurance safeguards automotive businesses against operational risks, including vehicle inventory and customer liability. Our exclusive Workers' Compensation program ensures compliance and cost efficiency. We provide tailored policies for new and used car dealerships, RV dealers, and power sports retailers.
Refuse and Recycling Insurance
Refuse and Recycling Insurance addresses unique risks in waste management, including equipment liability and environmental hazards. We conduct thorough risk analyses to identify coverage gaps. Our policies support compliance and operational continuity for recycling centers and garbage collection services.
People
Chris McVicker
Founder
Founded Flanders Group in 1981, Chris McVicker established a legacy of excellence in insurance. Recognized with awards like Small Business Person of the Year, he championed community engagement and industry leadership until his passing.
Heather Dougherty
Partner, Safety Group Leader
Heather Dougherty leads safety group initiatives with over two decades of insurance expertise. Her strategic focus on risk management and client advocacy has solidified Flanders Group's reputation for specialized Workers' Compensation solutions.
Michael Pollack
Partner
Michael Pollack, a certified professional with CPCU and ARM designations, drives innovative insurance solutions. His leadership in commercial risk management and commitment to client service exemplify the agency's concierge-level approach.
Questions
What industries does The Flanders Group specialize in?
We specialize in Workers' Compensation, Real Estate, Manufacturer, Refuse and Recycling, and Dealership Insurance, offering tailored solutions for high-risk industries.
How does The Flanders Group reduce Workers' Compensation costs?
We implement the Medcor Triage system to prevent unnecessary medical claims and optimize risk management strategies for cost efficiency.
Are you part of a larger insurance network?
Yes, we are part of Acrisure, one of the top 10 insurance brokerages in the U.S., providing access to extensive resources and carrier partnerships.
Do you serve businesses outside New York State?
Our primary focus is New York State, including Rochester, Buffalo, Syracuse, Albany, NYC, and Long Island, with select national partnerships.
What sets your insurance services apart?
We combine independent agency flexibility with concierge-level service, offering personalized risk management and access to top-rated carriers.
