Business Details
31 Years
experience
Your Trusted Insurance Partner in Rochester, NY
Since 1995, our State Farm agency in Rochester, NY, has provided personalized insurance solutions to individuals and families across Greater Rochester and Monroe County. With over 25 years of experience, we combine deep local knowledge with a commitment to tailored service, ensuring clients receive coverage that meets their unique needs. Our team specializes in Auto, Home, Life, and Business Insurance, serving communities from the City of Rochester to the East Side, including Pittsford, Brighton, and Victor.We prioritize building long-term relationships through transparency, bilingual support in English and Spanish, and a focus on community involvement. As a locally owned office, we emphasize education, ethical practices, and prompt claims assistance, reflecting our dedication to being a trusted advisor in insurance and financial services.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Pet Insurance
Business Insurance
Renters Insurance
Condo Insurance
Boat Insurance
Motorcycle Insurance
Personal Articles Insurance
Details
- Year established: 1995
Highlights and features
- We offer over 25 years of experience in Rochester's insurance market.
- Our team provides bilingual support in English and Spanish.
- We specialize in personalized coverage for auto, home, and life insurance.
- Our office serves Monroe, Ontario, and Wayne counties comprehensively.
- We prioritize transparent communication and community-focused service.
What people say
Exceptional customer service
Knowledgeable and patient staff
Quick response times
Personalized policy reviews
Bilingual support available
Services
Auto Insurance
Our Auto Insurance policies protect drivers in Rochester and Monroe County with customizable coverage options, including liability, collision, and comprehensive protection. We offer competitive rates, safe driving discounts, and bilingual support to ensure clear communication. Our team assists with policy reviews, claims processing, and tailored recommendations to safeguard your vehicle and financial well-being.
Homeowners Insurance
Homeowners Insurance from our agency covers property damage, liability, and personal belongings for residences in Greater Rochester. We provide detailed policy assessments, risk management advice, and assistance with bundling discounts. Our service includes guidance on coverage adjustments for life changes, ensuring your home remains protected against unforeseen events like natural disasters or accidents.
Life Insurance
We offer Term and Whole Life Insurance solutions to secure your family's financial future. Our approach includes personalized policy evaluations, premium optimization, and explanations of beneficiaries' rights. With expertise in estate planning and income replacement strategies, we help clients in Western New York choose plans that align with long-term goals and family needs.
Pet Insurance
Pet Insurance policies cover veterinary expenses for dogs and cats in Monroe, Ontario, and Wayne counties. We provide guidance on deductible options, coverage limits, and pre-existing condition policies. Our service includes comparisons of providers like Trupanion and American Pet Insurance, ensuring pet owners select plans that balance cost and medical coverage.
Business Insurance
Business Insurance solutions protect local enterprises against liability, property damage, and operational disruptions. We offer risk assessments, policy customization for industries like retail and manufacturing, and assistance with disaster preparedness plans. Our support extends to claims management and coverage adjustments for growing businesses in the Rochester area.
People
Rich Voci
Agent
Rich Voci has led his State Farm agency in Greece, NY, since 1995, serving Rochester communities with personalized insurance solutions. A St. Bonaventure University graduate, he emphasizes education and community involvement, volunteering locally and coaching sports.
Michele M Aubeuf
Office Manager
Michele Aubeuf manages office operations and policy administration, ensuring efficient service for clients. With a license in New York, she handles billing changes and customer inquiries, prioritizing clear communication and client satisfaction in Monroe County.
Lisa A Martel
Account Manager
Lisa Martel, a licensed New York insurance professional, specializes in auto and life insurance policies. With over two decades of experience, she provides expert guidance to clients in Greece and surrounding areas, focusing on tailored coverage and long-term relationships.
Margaret Torres
Account Representative
Margaret Torres assists clients with policy transitions, coverage reviews, and claims support. Licensed in New York, she is praised for her responsiveness and expertise in helping residents from California to New York secure optimal insurance solutions.
Questions
What insurance products does Rich Voci State Farm offer?
We provide Auto, Homeowners, Life, Business, Pet, Renters, Condo, Boat, and Motorcycle Insurance, along with banking and annuity products, tailored to Rochester-area clients.
Do you serve areas outside Rochester?
Yes, we cover Monroe, Ontario, and Wayne counties, including Greece, Pittsford, Victor, and Brighton, offering personalized insurance solutions for residents and businesses.
Can I manage policies online or by phone?
Yes, you can file claims, make payments, and review policies online or by calling our office at (585) 225-4400 during business hours or by appointment.
Are there discounts for bundling policies?
We offer bundling discounts for combining Auto, Home, and Life Insurance policies, helping clients save while maintaining comprehensive coverage across multiple products.
How does the claims process work?
Report claims via our website or phone line, and our team will guide you through documentation and resolution, prioritizing prompt and fair settlements for all policyholders.
Is bilingual support available?
Yes, our team provides insurance services in both English and Spanish to accommodate the needs of diverse clients in the Greater Rochester area.
