Business Details
39 Years
experience
Your Trusted Insurance Partner in Nantucket, MA
Established in 1987, Nantucket Insurance Agency has built a reputation for delivering personalized insurance solutions to individuals, families, and businesses across Massachusetts. Our independent agency model allows us to prioritize client needs by partnering with a curated selection of financially stable insurers to secure optimal coverage at competitive rates. With over three decades of local expertise, we combine the resources of a full-service agency with the attentive care of a community-focused team.Our commitment to transparency ensures clients receive fair, prompt claims resolution while maintaining 24/7 digital access to policy documents and certificate management tools. Through continuous adaptation to technological advancements, we empower clients to manage insurance needs efficiently while maintaining the human touch that defines our service philosophy.
Services
Auto Insurance
Business Insurance
Life Insurance
Marine Insurance
Home Owners Insurance
Health Insurance
Details
- Year established: 1987
Highlights and features
- We operate as an independent agency representing multiple insurers to find optimal coverage
- Our team has over 35 years of combined local insurance expertise
- We provide 24/7 online access to policy documents and certificate management tools
- Our claims process prioritizes fair, prompt payment on behalf of policyholders
- We maintain strict compliance with Massachusetts insurance regulations
Services
Auto Insurance
Our auto insurance policies protect Massachusetts drivers with customizable coverage options including liability, collision, and comprehensive protection. We help clients navigate state requirements while securing competitive rates through our independent agency network. Digital tools enable instant access to insurance cards and policy modifications.
Business Insurance
We provide comprehensive business insurance solutions covering property, liability, and operational risks for Massachusetts companies. Our services include certificate management, policy modifications, and 24/7 online access to critical documents. Our agents help businesses select appropriate coverage based on industry-specific needs.
Life Insurance
Our life insurance offerings include term and permanent policies designed to protect families and business partners. We work with multiple insurers to find appropriate coverage amounts and policy structures that align with clients' financial goals and budgetary constraints.
Marine Insurance
We offer specialized marine insurance for Nantucket-area boat owners, covering vessels against damage, liability, and weather-related risks. Policies can be tailored for recreational boats, commercial fishing vessels, and yachts operating in Massachusetts waters.
Home Owners Insurance
Our home insurance policies protect Massachusetts properties against common risks including fire, theft, and weather damage. We provide coverage for both primary residences and vacation homes, with options to include additional protections for valuable personal property.
People
Charles A. Kilvert III
President
With over three decades of insurance experience, Charlie leads our agency's commitment to personalized service while maintaining active involvement in local business community initiatives.
Timothy J. Fitzgerald
Vice President
Tim oversees commercial insurance operations with specialized expertise in business risk management, bringing 15+ years of experience in Massachusetts commercial insurance markets.
Diana Fermin-Paniagua
Account Manager
Diana specializes in automobile insurance solutions, leveraging her bilingual capabilities to serve diverse client needs while maintaining a focus on policy accuracy and client education.
Stephanie Powers
Assistant Vice President
Stephanie manages client relationships with emphasis on life insurance and retirement planning solutions, combining technical expertise with personalized financial guidance.
Alan Smith
Account Manager
Alan provides dedicated support for personal insurance policies, focusing on home and auto coverage while maintaining a client-centric approach to policy management.
Questions
What types of insurance do you offer?
We provide auto, home, life, marine, health, and business insurance solutions for Massachusetts residents and businesses.
How can I access my insurance documents?
Our online portal provides 24/7 access to policy documents, certificate holders, and coverage details from any internet-connected device.
Do you offer commercial insurance for small businesses?
Yes, we specialize in business insurance solutions for Massachusetts companies of all sizes, including certificate management and policy modifications.
How do you help with insurance claims?
We advocate for policyholders during claims processes, ensuring fair treatment and prompt payment while maintaining communication throughout resolution.
Can I make policy changes online?
Yes, our digital platform allows for policy modifications, certificate requests, and coverage adjustments during and after business hours.