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36 Years
experience
Emergency
services
Your Trusted Insurance Partner in Orlando
Michael Moore has been a trusted provider of comprehensive insurance solutions in Orlando since 1990. Our agency combines decades of industry expertise with personalized service, offering clients tailored coverage options across auto, home, life, business, and pet insurance. Our team of licensed professionals is committed to delivering exceptional customer support, available in English, Spanish, and Portuguese, while actively contributing to the Lake Nona community.

With a focus on transparency, reliability, and client education, we empower policyholders to make informed decisions that protect their assets and future. Our dedication to excellence is reflected in our 4.8/5 average rating on Google, backed by over 85 reviews highlighting our responsiveness, competitive rates, and community-driven approach.
Services
Auto Insurance Homeowners Insurance Life Insurance Business Insurance Pet Insurance Renters Insurance Condo Insurance Boat Insurance Rec Vehicles Insurance Health Insurance
Details
  • Year established: 1990
Highlights and features
  • We offer over 30 years of insurance expertise in Central Florida.
  • Our team provides multilingual support in English, Spanish, and Portuguese.
  • We guarantee personalized policy recommendations tailored to individual needs.
  • Our office maintains a 4.8/5 average rating on Google from 85+ reviews.
  • We provide 24/7 contact availability for urgent insurance needs.
What people say
Excellent service Professional and patient Quick responses Great support Saved money
Services
Auto Insurance
Our auto insurance policies protect drivers with customizable coverage options, including liability, collision, and comprehensive protection. We specialize in competitive rates for Orlando drivers, offering 24/7 claims support and personalized policy adjustments. With a focus on accident prevention education and efficient claims resolution, we ensure drivers stay protected on Central Florida roads.
Homeowners Insurance
We provide comprehensive homeowners insurance covering property damage, liability, and personal belongings. Our policies include specialized coverage for Florida's climate risks, with options for flood and hurricane protection. Clients benefit from policy reviews to ensure adequate coverage as their needs evolve, backed by our team's 30+ years of local market expertise.
Life Insurance
Our life insurance solutions offer term and whole life policies to secure clients' financial futures. We provide personalized consultations to determine appropriate coverage amounts and beneficiaries, with options for policy riders and conversion privileges. Our agents explain complex policy details in clear terms, ensuring clients make informed decisions about their long-term financial planning.
Business Insurance
We offer tailored business insurance packages protecting Central Florida companies against liability, property damage, and operational risks. Our services include policy customization for industry-specific needs, risk assessment consultations, and claims advocacy. With expertise in small business insurance, we help entrepreneurs protect their assets while complying with state requirements.
Pet Insurance
Our pet insurance plans cover veterinary expenses for accidents, illnesses, and routine care. We provide policy comparisons to match pet owners' budgets and coverage needs, with options for pre-existing condition management. Our team explains coverage limitations and claims processes, ensuring pet owners understand their policy benefits and exclusions.
People
Michael Moore
Insurance Agent
Licensed agent with FL-A183471 certification, serving Orlando since 1990. Morehouse College graduate committed to community service in Lake Nona. Leads a team of 5 professionals managing auto, home, and business insurance policies.
Lisa Moore
Office Manager
Licensed Office Manager (P082736) since 2000, coordinating team operations and client services. Enjoys historical documentaries, cooking, and quilting. Ensures smooth agency functioning while maintaining personalized customer interactions.
Luis Gonzalez Mancia
Office Representative
Licensed Spanish-speaking representative (G245975) dedicated to respectful client interactions. Balances family time with community service, leveraging bilingual skills to assist diverse Orlando residents with insurance needs.
Jaime Cortes Suarez
Insurance Account Representative
Licensed insurance professional (W571819) serving Orlando's Spanish-speaking community. Enjoys basketball and local sporting events while providing bilingual insurance solutions for residential and commercial clients.
Kristina Colon Sebastian
Office Representative
Licensed customer service specialist (G268148) with experience creating positive client interactions. Manages family responsibilities while delivering insurance support, specializing in policy explanations and customer satisfaction.
Questions
How do I get a personalized insurance quote?
Contact us via phone, text, or email to schedule a consultation. Our agents will assess your needs and provide tailored coverage options within one business day.
What insurance products do you offer?
We provide auto, home, life, business, renters, condo, pet, boat, and recreational vehicle insurance for Central Florida residents and businesses.
How do I file a claim?
Call our office at (407) 208-9930 or use our online portal to initiate a claim. Our team will guide you through documentation and expedite processing.
Are you available outside regular business hours?
Yes, we offer 24/7 contact availability via phone or text for urgent insurance matters and claim reporting.
Do you serve Spanish-speaking clients?
Yes, our team includes Spanish-speaking representatives to assist with policy inquiries, claims, and documentation in both English and Spanish.
What areas do you service?
We primarily serve Orlando, East Orlando, Kissimmee, St. Cloud, and surrounding Central Florida communities with localized insurance solutions.