Business Details
Emergency
services
Trusted Public Adjusters for Insurance Claims
Keys Claims Consultants is a trusted partner with over 150 years of collective experience in the insurance claims industry. Our mission is to guide clients through the complex world of insurance claims, ensuring they receive full and fair compensation. We specialize in appraisal, public adjusting, and arbitration, making the claims process seamless and stress-free. Our team of licensed professionals serves condominium associations, commercial properties, municipalities, and residential clients, delivering exceptional results through meticulous attention to detail. With expertise in handling wind, flood, fire, and business interruption claims, we customize our approach to meet each client's unique needs.Our commitment to professionalism, integrity, and high standards has earned us a reputation as a leader in the industry. We work tirelessly to exceed client expectations, providing 24/7 support and transparent communication throughout the claims process. Our team's certifications and accreditations from organizations like the Insurance Appraisal & Umpire Association underscore our dedication to excellence. Headquartered in Florida, we serve clients across 46 states and seven countries, offering tailored solutions for even the most complex insurance disputes.
Services
Arbitration Services
Mediation Services
Appraisal Services
Public Adjusting
Hurricane Damage Claims
Flood Damage Claims
Business Interruption Claims
Condominium Association Claims
Commercial Property Claims
Government Building Claims
Highlights and features
- We have over 150 years of combined experience in insurance claims.
- Our team includes Senior Professional Public Adjusters (SPPA) certified experts.
- We handle complex claims across 46 U.S. states and seven countries.
- Our staff includes certified property insurance appraisers and umpires.
- We provide 24/7 support for urgent insurance claim needs.
Associations and certifications
- Insurance Appraisal & Umpire Association
- Windstorm Insurance Network, Inc.
- National Association of Public Insurance Adjusters
- Florida Association of Public Insurance Adjusters
What people say
Professional and courteous
Exceeded expectations
Highly recommend
Timely reports
Exceptional expertise
Services
Public Adjusting
Our licensed public adjusters specialize in representing policyholders during insurance claims. We handle documentation, evaluation, and negotiation with insurers to ensure fair compensation for property damage. Our team works on behalf of residential, commercial, and government clients across multiple states.
Arbitration Services
We assist clients in resolving insurance disputes through formal arbitration processes. Our experts prepare detailed documentation and represent clients when insurance companies undervalue claims. This service helps policyholders obtain proper compensation without lengthy court proceedings.
Appraisal Services
Our certified appraisers determine accurate property damage values for insurance claims. We assess wind, flood, fire, and structural damage to establish proper compensation amounts. This service ensures clients receive fair settlements based on verified loss assessments.
Mediation Services
We facilitate mediation between policyholders and insurance companies to resolve disputes amicably. Our team uses industry expertise to negotiate fair settlements while maintaining professional relationships. This service often prevents the need for formal arbitration or litigation.
Commercial Claims
We handle complex insurance claims for commercial properties and businesses. Our specialists manage business interruption claims, property damage assessments, and multi-location evaluations. This service supports business owners in recovering full compensation for operational losses.
People
George Wilton Keys, Jr.
President / Principal Expert
Senior Professional Public Adjuster with over 30 years of experience in insurance claims. Holds multiple state licenses and certifications from the Insurance Appraisal & Umpire Association. Leads large loss consulting and international appraisal projects.
John P. Waligora, Sr.
Chief Operating Officer
Licensed public adjuster in Florida and eight other states. Serves on the board of directors for multiple insurance associations. Specializes in commercial and condominium association claims management.
Bobby Joe Sims
Senior Executive Vice President
Certified Property Insurance Appraiser with the Insurance Appraisal & Umpire Association. Holds an Associate in Claims degree from the Insurance Institute of America. Specializes in complex damage valuation and appraisal services.
Timothy Rothring
Vice President
Licensed public adjuster in Florida, North Carolina, and South Carolina. Certified Property Insurance Appraiser with expertise in hurricane and windstorm damage assessments. Serves on multiple industry association committees.
Alexandra Bowen
Senior Loss Consultant
Senior Professional Public Adjuster with licenses in Colorado, Florida, Texas, and Georgia. Certified appraiser and umpire with the Windstorm Insurance Network. Serves as a board member and instructor for industry organizations.
Questions
What types of insurance claims do you handle?
We handle property damage claims for wind/hurricane, flood, fire, sinkhole, theft, and business interruption losses across residential, commercial, and government properties.
Are your services available nationwide?
Our licensed adjusters serve clients in 46 U.S. states and seven countries, with particular expertise in hurricane-prone regions and coastal areas.
How do you charge for your services?
We work on a contingency fee basis, meaning our compensation comes from the increased settlement amount we secure for your insurance claim.
What makes your firm different from others?
Our team combines 150+ years of collective experience with multiple industry certifications, including Senior Professional Public Adjuster (SPPA) and Certified Property Insurance Appraiser designations.
Can you help with denied insurance claims?
Yes, we specialize in challenging denied or underpaid claims through appraisal, mediation, and arbitration processes to secure proper compensation for policyholders.
How quickly can you start working on my claim?
Our team provides immediate assistance with urgent claims and typically begins full evaluation within 24-48 hours of initial consultation.
