Business Details
50+ Years
experience
Emergency
services
Your Trusted Insurance Adjusters in North Haven, CT
Founded in 1956 by Paul C Higgins, our company has built a legacy of excellence in insurance claims adjustment. With over six decades of experience, we specialize in property and casualty claims, serving clients across New England and New York. Our team of licensed adjusters brings an average of 20 years of expertise, utilizing advanced technology to ensure efficient and accurate claim resolution.We maintain strong industry affiliations and uphold the highest standards of professionalism. Our commitment to quality service has made us a trusted partner for insurance carriers, municipalities, and self-insured entities.
Services
Property Claims
Casualty Claims
Condominium Claims
Formal Appraisals
Claims Administration
Burglary Claims
Fire Claims
Liability Claims
Municipal Claims
Heavy Equipment Appraisals
Details
- Year established: 1956
Highlights and features
- We offer 68+ years of specialized insurance claims expertise.
- Our team includes seven full-time licensed adjusters with 20+ years average experience.
- We provide 24/7 emergency claim response capabilities.
- We utilize X-Actimate technology for accurate damage assessments.
- We serve clients across six Northeastern states with local adjusters.
Associations and certifications
- Better Business Bureau
- Best's Insurance Professionals and Claims Resource
- Middlesex Chamber of Commerce
- Honorable Order of the Blue Goose, Intl.
- NAIIA
- NECEA
- CBIA
- ESGR
Services
Property Claims
We handle residential and commercial property claims including fire, burglary, and natural disaster damage. Our licensed adjusters provide accurate assessments using X-Actimate technology. Clients benefit from our 24/7 response capabilities and decades of experience in complex property evaluations.
Casualty Claims
Our casualty claims service covers employment liability, product liability, and general liability claims. We provide thorough investigations, coverage analysis, and litigation support. Clients receive expert guidance through complex legal and insurance requirements with efficient resolution timelines.
Formal Appraisals
We conduct formal appraisals for property and casualty claims with certified valuation methods. Our principal has specialized expertise in appraisal processes. Clients receive documented, defensible valuations that meet insurance industry standards and regulatory requirements.
Claims Administration
We offer comprehensive claims administration services including monthly reporting, financial statements, and third-party vendor coordination. Our systems support both property and casualty claims. Clients benefit from customized electronic reporting and cost-efficient processing.
Condominium Claims
We specialize in condominium property and liability claims with tailored assessment protocols. Our team understands unique condo association requirements. Clients receive specialized coverage analysis and efficient resolution of multi-unit property claims.
People
Paul C Higgins
Founder
Founded the company in 1956 after serving as New England Regional Claims Manager for Safeco Insurance. Established the company's reputation for excellence in insurance claims adjustment.
Richard McKenna
Former President
Served as company president from 1984 until retirement. Maintained operational continuity during leadership transition while expanding service capabilities.
Del Cade
President
Current president since 2004 with over 40 years of insurance industry experience. Oversees daily operations and strategic direction for the multi-state claims service provider.
Questions
What types of insurance claims do you handle?
We handle property and casualty claims including fire, burglary, liability, condominium claims, and formal appraisals for commercial and residential clients.
Which states do you service?
We serve Connecticut, Rhode Island, New York (including Westchester County), Massachusetts (western region), Vermont, New Hampshire, and Maine.
How quickly can you respond to emergency claims?
Our team provides 24/7 emergency response with acknowledgment within 24 hours of claim assignment and immediate dispatch of adjusters.
What technology do you use for claims processing?
We utilize X-Actimate software for accurate damage assessments and maintain digital communication systems for real-time updates and documentation.
How do I submit a new claim assignment?
Claims can be submitted via our online form, email, fax, or phone. We provide downloadable PDF forms and direct contact options for immediate processing.
